Clearance & Clean Up Ltd Reviews 

306
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 177 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, polite, and respectful, often going above and beyond. The service is frequently described as excellent, with many appreciating the quick turnaround times, efficiency, and professionalism of the collection teams. People also found the booking process easy and communication clear, simplifying stressful situations. However, some customers also noted issues with scheduling, mentioning that collection times were sometimes changed last minute or teams arrived outside the agreed window. A few others also felt that not all the agreed-upon waste was collected, with some items being left behind despite being within the stated amount.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, politeness, and... See more

Service

Reviewers mention positive feedback about service, highlighting the efficiency, professionalism, and... See more

Booking process

People report ambiguous experiences with the booking process, with many finding it easy and simple to book,... See more

Product

Consumers find product to be ambiguous, with some reviewers expressing satisfaction with the service, stating... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many praising prompt arrivals and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Another great collection from Clearance and Clean Up, my second in as many weeks. Operatives, this time Paddy and Steve, are always friendly, polite and respectful of your home. It's also peace of min... See more

Company replied

Rated 5 out of 5 stars

Padddy and Steve did a fantastic job removing my 2 sofas. Quickly and efficiently. Very polite and respectful of my property. Defenitely use this company again. I thought i hand sent this review week... See more

Company replied

Rated 5 out of 5 stars

Tim and Regan were efficient, polite and were careful when removing the sofas. Thank you so much for coming within the time slot and doing the job. We were let down by another company and I'm glad we... See more

Company replied

Rated 5 out of 5 stars

This company & its staff are all amazing! From Julie on the phone who dealt with my last minute issue excellently to Connor & Jordan who worked like troopers to clear my late father’s flat, going abov... See more

Company replied



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

306 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 70% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(306)

176 reviews in the last 12 months

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Rated 5 out of 5 stars

Another great collection from Clearance…

Another great collection from Clearance and Clean Up, my second in as many weeks. Operatives, this time Paddy and Steve, are always friendly, polite and respectful of your home. It's also peace of mind that your waste items are being removed safely and will be disposed of or recycled correctly.

29 May 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi Ian,

Thank you for leaving another kind 5-star review, and using our service once again. It's really appreciated!

We're happy to hear you had a great experience once more with your waste collection, this time carried out by Paddy and Steve.

Your kind words have been reflected onto the team, which I'm sure they'll be happy to hear they could help.

Thank you once again.

Rated 5 out of 5 stars

A good experience

A good experience
Paddy and Steve.
Arrived on time
Removed the rubbish and swept up after.
Thank you

28 May 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi Alan,

Thank you for the 5-star review.

We're really glad to hear you had a good experience throughout with the waste collection completed by Paddy and Steve.

We have passed your kind words over to the team!

Thank you for choosing Clearance and Clean Up.

Rated 5 out of 5 stars

Brent and Tim did a fantastic job and…

Brent and Tim did a fantastic job and would recommend them highly. Both worked incredibly hard and got the job done professionally and such polite lads. If I could give more than 5 stars I would

19 May 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi there,

Thank you for the 5-star review and the kind words.

We're glad to hear both Brent and Tim could help you with your waste collection!

Rated 5 out of 5 stars

Patty and Steve were both very kind and…

Patty and Steve were both very kind and quick to do the job. They were efficient and made collection easy! Thank you!

22 May 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi Stephanie,

Thank you for your kind review.

We're glad to hear you had a good experience with the waste collection completed by Paddy and Steve.

Your nice feedback has been forwarded onto the team, which I'm sure they will be happy to hear.

Thank you once again.

Rated 5 out of 5 stars

5* service from Paddy and Steve

Paddy and Steve came to remove a large sofa from upstairs in my house. They dismantled it into 4 pieces and had removed it from the house within less than 5 minutes. Excellent service. Will definitely use the company again.

22 May 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi Michaela,

Thank you for leaving our service a 5-star review.

We're happy to hear we could help you clear your sofa and in such a quick fashion.

Both Paddy and Steve have been notified of your kind words, which I'm sure they will really appreciate.

Thanks again for choosing Clearance and Clean Up.

Rated 5 out of 5 stars

Great service from Nikki and Stuart in…

Great service from Nikki and Stuart in Burton. Quick, helpful and efficient!

20 May 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi Sarah,

Thank you for the 5-star review.

We're happy to hear Nikki and Stuart could help you with your waste collection.

We have passed your kind words onto the team, which I'm sure they will appreciate.

Thank you for choosing Clearance and Clean Up.

Rated 5 out of 5 stars

Excellent

Excellent! Paddy & Steve. Cleared literally every last item, swept up. Faultless. Thanks 🙏

19 May 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi Gary,

Thank you for leaving our waste collection service a 5-star review.

We're delighted to hear we could help you clear your waste and even swept up afterwards too.

Your kind words have been reflected over onto both Paddy and Steve, which I'm sure they will really appreciate.

Thank you once again.

Rated 5 out of 5 stars

Great!

Top blokes called Brett and Tim picked up a sofa for me. They got it sorted really quickly and were chatty and friendly. Top service. Thanks

15 May 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi Paul,

Thank you for the 5-star review!

We're pleased to hear you had a good experience with the sofa removal service carried out by Brent and Tim.

Rated 5 out of 5 stars

Shed clearance

Tyler and Mark dismantled and cleared our shed quickly, with no fuss. They were really polite and professional. Left the whole area tidy too! 100% would use the company again. Very easy to deal with, straightforward, clear pricing. And just do what they say they will. Overall excellent.

18 May 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi Iain,

Thank you for the thoughtful review.

We're glad to hear you were pleased with both the ease of the booking, and the clearance of your shed which was carried out by Mark and Tyler.

Your very kind words have been passed onto the team, which I'm sure they will be very thankful to receive.

Thank you once again.

Rated 5 out of 5 stars

House Clearance.

So polite and professional from start to finish.Louise ,who took my call , was so patient.The two collectors Stuart and Nicky , brilliant.So helpful but more important to me was the respect they should to the property.Fantastic service.

14 May 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi Andy,

Thank you for the 5-star review.

We're really delighted to hear you had a good experience with our house clearance service from booking on to having your collection carried out by Stuart and Nikki.

With every job, we always aim to not only clear everything safely but also maintain respect for the property at hand, so to hear your kind words means a lot to us.

Thank you once again, and we have made sure to pass your nice feedback onto everyone involved!

Rated 5 out of 5 stars

Very quick removal of two old sofas

Very quick removal of two old sofas. Paddy and Steve were very efficient and friendly. Manoeuvred the furniture out expertly. Very happy with the service.

14 May 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi Lisa,

Thank you for the very kind review.

We're very glad to hear you were happy with the level of service carried out by both Paddy and Steve in your sofa removal.

Your nice words have been passed onto the team, which I'm sure they will really appreciate receiving.

Thank you once again.

Rated 5 out of 5 stars

Excellent service

Excellent service. Came nice and early to remove our sofas. Polite and friendly. Would recommend. Think the guys were Ryan and Shaun

14 May 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi Lisa,

Thank you for leaving our sofa removal service a 5-star review.

We're pleased to hear you had a good experience throughout, including the collection carried out by Ryan and Shaun.

Rated 5 out of 5 stars

Quick and efficient

The guys were so quick, lovely individuals (Shawn and Ryan- apologies if I got your name wrong!) This service has given us a peace of mind, so much easier than if we were to have done it ourselves. Highly recommend for anyone looking to get rid of stubborn pieces of furniture!

13 May 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi Dominyque,

Thank you for leaving us such a kind review.

We're very happy to hear you were satisfied throughout with our furniture collection service.

In each and every job, we always strive to provide a hassle-free experience, so we really appreciate the feedback.

Rated 5 out of 5 stars

Efficient quick clearance

Efficient quick garden clearance from Brent and Tim

13 May 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi Anna,

We really appreciate the 5-star review.

It's great to hear you had a good experience with the garden clearance carried out by both Brent and Tim.

Your nice feedback has been forwarded to the team!

Rated 5 out of 5 stars

Brent and Tim

Brent and Tim, came and cleared away an old bed frame. They were very friendly, polite and efficient! Cheers Claire 😁

8 May 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi Claire,

Thank you for the 5-star review.

We're happy to hear we could assist you with the clearance of your bed frame.

Your kind words have been passed on over to both Brent and Tim, which I'm sure they will really appreciate.

Thank you once again.

Rated 5 out of 5 stars

Usual excellent service

As usual excellent service from easy on-line booking to collection the next day. Despite it being a flat with no lift the heavy sofa was removed quickly and efficiently. Polite cheerful staff. Thank you .

1 May 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi Rosalyn,

Thank you for taking the time to leave us a 5-star review, and for using us once again.

We're really happy to hear you had another great experience from booking on to having your sofa collection carried out by Tim and Brent.

Your kind words have been passed onto both the team, which I'm sure they will appreciate.

Thank you for choosing Clearance and Clean Up.

Rated 5 out of 5 stars

Paddy and Steve, did a fantastic job , Thanks

Great team ,turned up on time and did a great job clearing all the rubbish from my kitchen refit Thanks Paddy & Steve. Very pleased

30 April 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi Nigel,

Thank you for leaving our service such a thoughtful 5-star review.

We're really happy to hear our team could help you clear your kitchen waste, and in a very good manner too.

Your kind words have been passed over onto Paddy and Steve, which I'm sure they will be glad to hear.

Thank you once again.

Rated 1 out of 5 stars

Useless company, awful customer service, stressed to the point of tears

Booked next day collection, they somehow organised it for the wrong day and I only discovered this after ringing and waiting half an hour for a response when it was too late to reorganise anything. I am now hundereds of pounds out of pocket after having to organise something last minute. I do not understand how an automated booking system can be subject to human error, clearly they don't know what they're doing. I am beyond furious and stressed to the point of tears. THANKS A LOT.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Paddy and Steve were great

Paddy and Steve were great, very friendly, got the job done fast despite it being a penthouse with a small lift.
Would definitely book again!
Thank you
-Cheryl

30 April 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi Cheryl,

Thank you for using our waste collection service, and leaving a 5-star review.

We're happy to hear Paddy and Steve could help you clear your waste today.

Your kind words have been forwarded onto the team, which I'm sure they will be grateful to hear.

Thanks again.

Rated 5 out of 5 stars

Great service, highly recommend

Great service, turned up during allotted time, texts before hand and very courteous, highly recommend

28 April 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi John,

Thank you for the 5-star review.

We're happy to hear you had a good experience throughout with our waste collection service. We're glad we could help!

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