Another great collection from Clearance and Clean Up, my second in as many weeks. Operatives, this time Paddy and Steve, are always friendly, polite and respectful of your home. It's also peace of min... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Padddy and Steve did a fantastic job removing my 2 sofas. Quickly and efficiently. Very polite and respectful of my property. Defenitely use this company again. I thought i hand sent this review week... See more
Company replied
Tim and Regan were efficient, polite and were careful when removing the sofas. Thank you so much for coming within the time slot and doing the job. We were let down by another company and I'm glad we... See more
Company replied
This company & its staff are all amazing! From Julie on the phone who dealt with my last minute issue excellently to Connor & Jordan who worked like troopers to clear my late father’s flat, going abov... See more
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4.7
Excellent
306 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 48 hours
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Great service
Great service.
Quick and efficient
Mark and Tyler dismantled shed and took away leaving area tidy
24 April 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Liz,
Thank you for the 5-star review.
We're glad to hear the team could help you with your garden clearance, and not only cleared your waste but swept up afterwards.
We have passed your kind words over onto both Mark and Tyler, which I'm sure they will appreciate.
Thank you once again.
Advised us of time of pick up and…
Advised us of time of pick up and arrived as expected. Paddy and Steve were friendly helpful and efficient.
24 April 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Christine,
We really appreciate you leaving our service a 5-star review.
We're happy to hear you had a good experience with the waste collection carried out by Paddy and Steve.
Your kind words have been passed over onto the team, which I'm sure they will be delighted to receive.
Thank you once again.
Reply from Clearance & Clean Up Ltd
Hi Shada,
Thank you for the 5-star review.
It's great to hear you were satisfied with the level of service carried out by Paddy and Steve during your waste collection.
We really appreciate the feedback and would be more than happy to pass your kind words onto the team.
Reply from Clearance & Clean Up Ltd
Hi Grant,
Thank you for leaving such a kind review about our service.
We're happy to hear you had a good experience with the waste collection carried out by both Mark and Tyler.
Your kind words have been passed over onto the team, which I'm sure they'll be thankful to hear.
Positive feedback
Hi, we couldn’t have had a better experience using clearance and Clean Up Ltd
We had a full van load of items to be removed from small household items to extra large pieces of broken equipment, mattresses, tv and loads more. The two men who arrived were super helpful, super pleasant and positively helpful.
Will use this company again in the coming weeks to help further with our house clearing
10 April 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Genevieve,
Thank you for the 5 star review, we really appreciate it.
We're delighted to hear our team could help you with your house clearance, and were polite throughout.
The team who completed the job for you was Mark and Tyler, and we will pass your kind words onto them.
Thank you once again.
Did a great job.
I have used these a couple of times now, for removal of several bulk bags of garden waste, there was an issue on the second booking, but it was sorted out quickly, all in all a great service, would recommend.
2 April 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Alan,
We really appreciate the 5 star review and you using our service once again.
We're happy to hear we could help you with your garden clearance and truly are thankful for the kind words.
Excellent service
Excellent service. Friendly and helpful guys. Highly recommended.
2 April 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Nanette,
Thank you for the 5 star review.
We're happy to hear we could help you with your waste collection.
The team who carried the job out for you was Nikki and Stuart, and your kind words will be passed on over to them.
Thank you once again.
Jordan and Connor took away the sofa
Jordan and Connor took away the sofa, on time, no hassle and a lovely friendly service . Great booking system, was kept updated. Definitely recommend 😊
30 March 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Amanda,
Thank you for using our service and leaving a 5 star review.
We're happy to hear you were satisfied with the sofa removal carried out by both Jordan and Connor.
We will make sure your kind words reach the team, which I'm sure they will really appreciate.
Thank you once again.
These lads did a cracking job
These lads did a cracking job, was straight in and out for out house removal, just got the job done, could not complain at all, well done Steve and dan
12 March 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Finley,
Thank you for your kind review.
We're glad to hear Steve and Dan could be of help with your waste collection.
Steve and dan were fantastic removed…
Steve and dan were fantastic removed all my waste followed up by a good sweep .thanks lads
18 March 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Dave,
Thank you for leaving our service a 5 star review.
We're happy to hear Steve and Dan could help you clear your waste and even sweep up afterwards.
Paddy and Dan P turned on time
Paddy and Dan P turned on time. Very efficient. Went above and beyond. Great guys, brilliant service, 5 stars
17 March 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Steve,
Thank you for the 5 star review.
We're glad to hear Paddy and Dan could help you with your waste collection.
Paddy and Steve were very friendly and…
Paddy and Steve were very friendly and professional. All rubbish removed very quickly and efficiently
26 March 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Teresa,
Thank you for leaving a 5 star review.
It's great to hear Paddy and Steve could help you with your waste collection today.
We would be more than happy to pass your kind words onto the team, which I'm sure they'll really appreciate.
Thank you once again.
Jordan and Connor did a great job and…
Jordan and Connor did a great job and made quick work of it clearing a full van load of Rubbish in about an hour
25 March 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi James,
Thank you for your kind review.
We are happy to hear you had a good experience with the waste collection carried out by Jordan and Connor.
We will make sure to pass your nice feedback onto the team.
Thanks again.
Excellent
This company & its staff are all amazing! From Julie on the phone who dealt with my last minute issue excellently to Connor & Jordan who worked like troopers to clear my late father’s flat, going above & beyond. Cannot recommend highly enough. They made a stressful situation easy for me.
24 March 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Veronica,
Thank you for using our service once again, we really appreciate it.
We're sorry to hear about your loss, but thankful we could help you with your clearance, especially during such a difficult time.
Julie, Jordan and Connor have all been notified of your very kind words, which I'm sure they will be very happy to receive.
Thank you once again.
Not recommended - poor collection service despite partial refund
Booked a half Luton van collection, but only a small amount of waste was taken and they left the rest. The team said it's because the van was already half full, but when we checked there was clearly still plenty of space left (it was maybe 1/5th full).
Also disappointing that they initially stayed in the van and tried to call rather than knocking, despite someone being at the property waiting for them.
Customer service did apologise and issue a £90 partial refund, which I appreciate, but overall it still felt expensive for what was actually collected.
12 March 2026
Unprompted review
Steve & Paddy collected all of the…
Steve & Paddy collected all of the waste that needed to be removed. Thank you for a good service.
20 March 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi there,
Thank you for leaving a 5 star review.
We're delighted to hear Paddy and Steve could help you with your waste collection.
Your nice words have been passed on over to the team, which I'm sure they will be thankful to receive.
Thank you once again.
A very poor experience
Subcontractors refused to take all of the stated waste material despite it clearly being under the stated amount, leaving the heaviest items behind. Following up, a 'tip receipt' showed the addition of a sofa within the quoted amount that was deposited, but this was not part of our load. Customer service support was unhelpful and did not strive to resolve anything with me. 2 stars rather than 1, as they came a few days after we had booked.
10 March 2026
Unprompted review
Great clearance service in york
Tyler and Mark in York were great: on time, fast (<15min), methodical - even swept up after themselves! Really appreciated that they didn't step on the new turf next to the collection stuff.
Booking was easy, they responded quickly too. Would recommend!
Thanks!
19 March 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Helen,
Thank you for taking the time to leave us a 5 star review.
We're glad to hear you were satisfied with our service from booking on to having your waste collected by Mark and Tyler.
As a company, we always strive to not only clear but also clean up afterwards, so we really appreciate the kind words.
Your feedback has been passed on over to the team, which I'm sure they will be happy to hear.
Thank you again.
Easy & simple to book - super efficient collection
Easy & simple to book. Collection drivers were very professional, friendly and super efficient. Items gone within minutes - no fuss.
19 March 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi there,
Thank you for leaving us a 5 star review.
We're happy to hear we could help you with your waste collection yesterday.
The team who completed the job for you was Dan and Trevor, and we have passed your kind words onto them both.
Thank you for choosing Clearance and Clean Up.
Brilliant service by Steve & Mark…
Brilliant service by Steve & Mark polite & professional. booked between 7.30 - 13.00 arrived 11.15 job done.
Point of contact lady was polite and helpful explained clearly pricing etc and collection windows score 10/10
19 March 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Joseph,
Thank you for the 5 star review, we really appreciate it.
It's great to hear that we could help you throughout from booking on to having your waste collected today by our team.
Your kind words have been passed onto the team as well as Louise, who was the lady who helped you book.
Thank you for choosing Clearance and Clean Up.
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