Clearflow Drains Reviews 

43
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently note the exceptional level of service and warmly praise the professional, polite, and knowledgeable staff members who arrive promptly to diagnose and completely resolve various drainage problems. People note that the team explains every step of the process very clearly, works efficiently to clear tough blockages, and always ensures that the work area is left completely clean and tidy before leaving. Reviewers consistently emphasize how reliable and trustworthy the entire service is, stating that they would never hesitate to call them again and would strongly recommend them to anyone needing similar help.

What people talk about most

Service

Consumers find service to be exceptionally satisfying, frequently highlighting prompt response times and... See more

Staff

People report high satisfaction with the staff, frequently highlighting their prompt arrival, polite manners,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot recommend Clearflow Drains highly enough. They recently cleared our drains and a soakaway, and they even threw in two new drain covers—all strictly within the original quoted price. The level... See more

Company replied

Rated 5 out of 5 stars

Before booking, I looked at reviews, but you always wonder. Neil came the next day, after booking late afternoon, bang on time at 0800. He is what others say. Diligent, eager to sort your problem a... See more

Rated 5 out of 5 stars

Exceptional service from Neil and his son this morning when we experienced a blocked toilet at our community cafe. Knowing that we would not be able to trade, Neil managed to rearrange his morning... See more

Rated 5 out of 5 stars

Absolutely Amazing company. Really good price even though they were called out in the weekend. Explain and showed me exactly what was happening in drains via video… I would definitely recommend an... See more


Company details

  1. Drainage Service

Written by the company

"Clearflow Drains is your trusted solution for fast, reliable drainage services across Birmingham and beyond. With over 30 years of experience, our family-run team, led by Neil and Sean, specializes in unblocking drains for both homeowners and commercial clients. We pride ourselves on prompt response times—often arriving within the hour—offering fixed-price quotes with no hidden fees, and delivering exceptional, professional service. From clearing stubborn blockages to providing expert advice, we ensure your drains are flowing smoothly again, every time. Rated 4.3 stars on Trustpilot, our customers love our honesty, efficiency, and friendly approach. Contact us today for top-notch drainage solutions!"


Contact info

4.8

Excellent

TrustScore 5 out of 5

43 reviews

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4-star
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1-star

No recent history of asking for reviews

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4.8

All reviews

(43)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I called clear flow to my property as…

I called clear flow to my property as my toilet wasn’t flushing properly
The water level was rising so I assumed I had a blockage
Clear flow arrived promptly and after a thorough inspection it transpired the blockage was from the neighbouring property which was affecting the flow to mine
That was dealt with and the problem is now resolved
I find clear flow was an excellent service

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Toilet and bathtub blockage

Neil was a lifesaver i had a blocked manhole. Friendly polite guy. Got the blockage done no in time and itwas a messy blockage well done. Great price saved me alot of money. Will definitely use Clearflow again. No call out charge and you only pay if they can do the job.

11 January 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service from Neil at Clearflow…

Quick shoutout to Neil at Clearflow Drains – called him about a blocked soil stack, and he diagnosed it over the phone. Arrived bang on 8am next day, sorted in 10 minutes flat. Top-notch service you can trust 100%. Highly recommend for anyone in the Midlands facing drainage issues!

4 January 2026
Unprompted review
Rated 5 out of 5 stars

The Lounge highly recommends Clearflow Drains

Exceptional service from Neil and his son this morning when we experienced a blocked toilet at our community cafe.
Knowing that we would not be able to trade, Neil managed to rearrange his morning to get to us first thing.
Friendly, communicative and efficient, they cleared the blockage and had us up and running by 8.30am!
They will definitely be my go to if we have any issues in the future.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely Amazing company

Absolutely Amazing company. Really good price even though they were called out in the weekend.
Explain and showed me exactly what was happening in drains via video…
I would definitely recommend and use again if needed…
Thankyou you were amazing

22 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing work

I had major issues with my drainage caused by ground movement. Ground had to dug up and a New drainage system put in . This was done efficiently and to a very high standard . The workman were brilliant .My slabs etc were all put back as they were before . I highly recommend this company , brilliant job .

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Fast service

Neil was very polite and friendly. Arrived within 30 minutes. Sorted the problem and left everything clean . Thank you

14 October 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

I have to start with how great and polite Neil was from the First Phone call we made to him, he came straight out to us to help with our situation as we had been messed around all day by different people he was very knowledgeable about our situation and was really quick at helping us fix our situation.

He helped us so much such a lovely person and can’t thank him enough for getting us out of a tricky situation. If i had any sort of problem like this again Neil and Clearflow would be the first people i would call i was so impressed with his professionalism and how good and nice and person he was. if your having problems with drainage or anything in that department please give these a call i have no doubt they are the best people for the job.

13 October 2025
Unprompted review
Clearflow Drains logo

Reply from Clearflow Drains

Thanks for giving us such a good review Aiden. I can’t believe how many other companies messed you around before we got to you.
We appreciate that you gave us the work.
🙏

Rated 5 out of 5 stars

Highly recommended

Neil was fantastic and came same day to address an issue with our drains at a reasonable fixed price. Super honest and got the issue sorted within the hour.

9 October 2025
Unprompted review
Rated 5 out of 5 stars

Neil provided wonderful service

Neil provided wonderful service. He arrived within 45 minutes of my calling him about a blocked drain. He quoted me a fixed price for the work. He then worked efficiently to clear our problem. He even found another drain which we did not know was blocked and cleared that too at no extra cost. He was friendly and helpful throughout. I would use his services again and recommend them to anyone.

12 August 2025
Unprompted review
Rated 5 out of 5 stars

I was really impressed with the team…

I was really impressed with the team from Clear Flow Drains. They arrived on time, bright and early, and offered a fixed-rate, no-clearance–no-fee service. The issue turned out to be a piece of metal stuck to a bit of wood, but they quickly jetted it out and had the drain cleared within half an hour.

The team was professional, friendly, and easy to talk to. They got straight to work and made the whole process simple and stress-free. I’d highly recommend Clear Flow Drains — their prices were very competitive, especially compared to other quotes I received for weekend and day rates. Definitely worth giving them a call.

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Thanks

Thanks, put faith back in to a faithless society, got exactly what I wanted and expected and promised, which unfortunately in this day and age is very rare,sad but true
Thanks again for actually doing the right thing, cheers

16 April 2025
Unprompted review
Rated 5 out of 5 stars

Superb service from Neil and Sean

Superb service from Neil and Sean. Rang and explained the problem, was given a fixed price no matter how long the job would have taken. They arrived within the hour, was very honest, friendly, knowledgeable and definately knew there stuff, they explained everything and made us feel as ease and even washed everything down after the job was completed. Their service was better than Severn Trent!! I would definitely recommend this family run business to all and use there services again, thank you both for making us feel at ease and shifting the blockage, your service was excellent Lucy and Gareth

22 January 2025
Unprompted review
Rated 5 out of 5 stars

Blocked sewer pipe BLASTED AWAY!



(Hillyfields)
What can I say that hasn't already been said by other people who have used Clear Flow Drains?
Absolutely brilliant service from Neil and Sean, a father and son team.
Came as booked on time and in as little as 20 minutes the problematic job - which Severn Trent said was "fat and grease" - was identified (blocked sewer pipe) and carried out successfully.
Neil and Sean even cleaned down after themselves, which was really appreciated.
I have already told my neighbours and my friends about CFD...if you want proper service, then CFD are a 100% your go to guys!
They accept cash and card.

14 November 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Company

Amazing Company, been using them for the last 7 years, emptying 3 tanks and looking after lots of drainage, never let me down and always get the job done, prices are good and the staff are outstanding, well done Clear Flow keep up the good work

21 May 2024
Unprompted review
Rated 5 out of 5 stars

This company is fantastic

This company is fantastic. Drains blocked, called them, and they came out in an hour! Fixed price no matter how long the job took. Neil was courteous, obviously knew what he was doing, sorted the problem with no fuss and (this is where he earned his fifth star!) cleaned the area surrounding the drain so there was no muck lying around (unlike a certain national company I used a few years ago). He wouldn’t even take a tip from me! Outstanding service and I would not hesitate to recommend this company. Family firm of course- reputation is everything. Thanks Clearflow!

26 July 2023
Unprompted review

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