Clearly Reviews 63,377

•

4.3

Eye Care Clinic

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Review summary

Created with AI, based on recent reviews

Looking at 3,136 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the company for its excellent prices and fast delivery services, often receiving their orders much sooner than anticipated. Many people find the website easy to navigate, making the ordering process straightforward and simple. The quality of the products, including glasses and contact lenses, is often highlighted as being very good, with many customers expressing satisfaction with their purchases. However, some people were dissatisfied with aspects of their product or order. A few customers reported issues with prescriptions being inaccurate or products arriving damaged, such as a dry contact lens or peeling frame coating. There were also occasional complaints about delivery issues, like packages being left improperly, and some customers expressed frustration with the lack of reminders for subscription orders or the inability to purchase single contact lenses.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and service. Many customers praise the fast... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping times, with... See more

Order

Consumers have mixed experiences with the ordering process. Many reviewers found ordering easy, quick, and... See more

Price

Reviewers express satisfaction with the pricing, often highlighting affordable contacts, great prices on... See more

Quality

Users describe ambiguous interactions with quality. Many customers praise the good quality of products,... See more

Reviews shaping this summary

Honestly, I really love these lenses — the color is beautiful and they look so natural on my eyes 😍 But I’m a bit confused… nowhere did it mention that each pack comes with 3 pairs?? 🤔 Now I... See more

Company replied

Product arrived sooner than estimated but they are not marked what eye was what. So that took finding prescription and marking my self. Haven't tried the contacts yet. But have had this brand in the... See more

Company replied

Clearly has always been my go to for contacts and glasses. The selection is unbelievably amazing. The prices are incredible and they shipped to you very quickly and very rarely if ever make any mistak... See more

Company replied

Company details

About Clearly

Written by the company

Shop Glasses Shop Sunglasses Shop Contact Lenses

Clearly's Promise

Steam rising off fresh coffee. Snow on the mountains. Your best friend’s smile. There are so many amazing things to see in the world, and we want to make sure everyone has access to eyewear that helps them see their world clearly. That’s why we’ve created a platform that makes it easy to get contact lenses, glasses, and sunglasses online.

Our Story

We have Canadian roots, Canadian hearts, and a true Canadian drive. Our story begins in Vancouver, in the year 2000. The first Canadian retailer to offer eyewear online, we’ve always been ahead of the curve and have since grown to become one of the biggest (and the best) providers of glasses, sunglasses, and contact lenses in the world. Today, we help people from the west coast of BC to the east coast of Australia get the eyewear they need to hit important deadlines, watch the sun set on the horizon, and see all the amazing things waiting just around the corner.

Our Mission

When we say that we believe everyone has access to the eyewear they need, we truly mean everyone. That’s why we launched Our Mission. For every pair of glasses purchased through our Buy One, Give One initiative, we donate a pair to someone in need. We also work with organizations across the world to help provide education, eye screenings, and access to eye care in communities near and far.

Our Products

What are you looking for? We’ve got it. Designer and budget-friendly, retro and modern, simple and statement-making, we offer eyewear options to suit everyone. Our selection of contact lenses includes daily, weekly, and monthly varieties from the leading brands and new, innovative labels alike. In the glasses and sunglasses cabinet you’ll find 2,000+ styles, including frames starting from just $9 alongside the world’s favourite designer labels including Ray-Ban, Michael Kors, Oakley, and more. Our Virtual Try On tool allows you to try frames on using the camera on your mobile phone or computer. We also have stores across Canada, where you can pop in to test out frames in person or have your eyes examined by our partner optometrists.

Clearly's Company Guarantees

We want to be the place you go when it's time for contacts, glasses, or sunglasses, which is why we’re determined to make it as easy for you as possible to get what you need. When you shop at Clearly.ca, you can rely on: 24/7 support in English and French, via phone, live chat, and email. The fastest delivery, with same-day options for contact lenses. Free shipping on glasses orders $50+, and free returns. Low Price guarantee, so if we don’t already beat it, we’ll match it.

Contact info

401 W Georgia St, V6B 5A1, Vancouver, Canada
1-866-414-2326
clearly.ca

4.3

Excellent

63K reviews

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Delivery was within less time than…

Delivery was within less time than expected. Discounted price was great.

29 April 2026

Reply from Clearly

7 days ago

We're happy to hear that you received your delivery quickly and appreciate the discounted price. Thank you for your positive feedback! - MD

7 days ago

They are lovely frames and suit my face…

They are lovely frames and suit my face and would fit perfectly if they didn't sit crookedly on my face. The material is "injected", if memory serves, but not sure if they can be adjusted with heat or bending one of the temple arms? If not, should I return them and how do I go about doing that? I'm just heading into the hospital for a knee replacement this morning so I'll be a few days doing anything much other than recovering for the acute phase, but please let me know what might be possible. Thanks so much! They were also on sale, and might preclude returning? Hope not, but I will await your advice!

30 April 2026

Reply from Clearly

7 days ago

Hi Susan, we're sorry your frames sit crookedly. Injected frames may be adjustable; it depends on the material. Our team will be reaching out to you via email shortly to review the situation and help find the best possible solution! - MD

7 days ago

Vey easy to navigate the online site

Vey easy to navigate the online site, and wow blazing fast ships

30 April 2026

Reply from Clearly

7 days ago

Hi Denis, we're so happy to hear our online site is easy to navigate and that the shipping was blazing fast. We appreciate your feedback! - MD

7 days ago

Online purchasing has not worked well

Online purchasing has not worked well, I have had to call twice for assistance.

30 April 2026

Reply from Clearly

7 days ago

Hi Nicole, we regret the difficulties experienced with your online purchase and the need for multiple calls. We appreciate your feedback and will review our processes. Our team will be reaching out to you via email shortly to review the situation and help find the best possible solution! - MD

7 days ago

Ordering was a breeze

Ordering was a breeze. Contacts arrived in no time. Discounts made the price reasonable.

30 April 2026

Reply from Clearly

7 days ago

Hi Leigha, we appreciate your positive feedback. We're so glad ordering was a breeze, your contacts arrived quickly, and the discounts made the price reasonable. Thank you! - MD

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