Clearmobile Reviews 242

Brutal coverage. More out of coverage than in coverage. Signed up less than 6months ago and will be leaving again. WiFi is what keeps me connected but I have missed loads of calls when out and about and service very weak for simple tasks when out and about

Joined a number of months ago and no issues , service has been great

Clear mobile is still taking miney out of my account under different merchant names, l cancelled their services after a horrible experience of them blocking my account for 6 months, however they are still taking money out of my account, this is trully unfair for a big company like this to be greedy and taking money out of peoples account and targeting peope 👎

worst network you can ever buy absolute joke and a rip off, says 99% 5G coverage with vodafone but my mate on an actual vodafone network gets better signal. Might work decently around town but once your out of it good luck trying to load up anything on your phone.
Their site doesnt work, nobody answers the phone, cant log in , useless 5G,all just to grab your money and forget about you. Avoid this network better off with 48 or Gomo.

Got great help from the care team

terrible experience so far. I switched to clear mobile on the black friday offer and the sim card was never delivered to my address. i’ve been in touch 5 times to the chat and never managed to get it sorted. my old sim card has been deactivated and now i’m not able to make any phone calls at all. hard to get help.. not recommended

I’ve been cut off for 3 days now because my bill hasn’t been payed , however I’ve tried numerous times to pay my bill and it says pending” this credit card dosnt exist “ even tho I confirm my purchases in my bank app . Now they have taken my money and I’ve been “ pending “ for 2 days now . I can’t talk to any of them as there’s no mobile number and just an AI bot , but it says “ all our operators are busy at thus time “ and to contact them on social media , so I contact them on Instagram and it tells me to contact them on the Ai bot ! I’ve never had such a stupid problem with any company like this before

Not enough support staff so hard to get support, however, they are helpful once you get through.

Virtually zero 5g coverage, poor coverage (map is fictional) outside urban areas. Very hard to get in touch or manage as little such simple password change. No direct line or chat.

Stucked with cancellation of trial for above stated reasons. Not worth even the current 9.99 pcm price.

Nil customer service, unhappy customer and now I’ve decided to leave unable to cancel my contract as chat and social media are not responding/working. Stay away from clear mobile.

Worst customer service ever. The help Chatline on their website constantly says all agents are busy and to contact us through our Social Media channels then when you do that their social media channels tell you to use the help chat line on their website. An absolute shambles.

Changed from 48.ie, it’s on Vodafone network which is so much better than the three network and is €3 cheaper a month. Yes I’m tight but every little helps

Don't do it, don't believe the ads...yes they use Vodafone network but your 5G is a capped at 25mb/s that's basically just browsing speed. Videos and media in the background of apps will struggle. You won't be able to watch anything properly. Biggest chancer company going. Never again. As much as I hate EIR they own the network. For the same price (maybe a couple of EUR more) you get access to the proper infrastructure and EIR do answer the phone now. 5G on EIR is extremely fast some nights I get 300-500 mb/s. Clear even try suck another 10.99 in activation fees out of you...it costs nothing to join a network.

Switched over with ease to Clear mobile when Vodafone contract ended. Literally had to swap SIM card and they did everything else, cancel previous service etc. Have tried go mo and eir before but didn’t work well with coverage in my area and I’m in Dublin.I’m delighted 12.99 a month, would advise try it out.

Absolutely no problem at all with Clear Mobile from the onset (may live to regret this statement) with clear concise emails on set up etc and sim card delivered ahead of schedule.
Straightforward online account set-up and my existing number was transferred from my old 3 network on time too with no problems.

I have been trying to change my bank card number on my account, but I can’t log into my clear mobile account to change it to pay my bill. I have explained this to them to no avail.They are in no way helpful as I chatted to them online and was told it was fixed but I still can’t log in to pay and they have cut me off. There is no phone number to ring and pay or change card details?

The only form of contact is live chat during 9-5 after logging in, I ported my number in the end, it is the cheapest on the market for a reason!

absolute rubbish
can't reset password as they don't send code to your email address, so how do they expect you to sign in.

Joined Clear, keeping my old number. Sim card went astray in post - problem in the apartment block where I live. Contacted Clear support chat. Quick, no-hassle response, in stark contrast to my previous provider. Had a new sim the next day.

I wasted almost two hours of my life trying to get on to customer service. I was talking to Rajesh and he wasn't clear as he couldnt speak English correctly and would not listen to what I was asking. No other way of contacting customer service or than social media which some people like myself don't have.