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See what reviewers are saying

Rated 1 out of 5 stars

I put in a claim in October 2023. Several months later I checked with the solicitor they said they used who had no such record of my claim and the company said they would deal with it in house and in... See more

Rated 1 out of 5 stars

Waste of time been passed pillar to post for god knows how long now, what has been 2 years is going to be another 9 to 24 months. Always having to find out what is happening, think I may even be on... See more

Company replied

Rated 5 out of 5 stars

I’ve had very professional and extremely helpful advice all along the way. Chris Duxbury has been nothing short of amazing and very friendly. It’s an extremely long process and haven’t heard much on... See more

Company replied

Rated 5 out of 5 stars

I started my claim through clear money claims a while back. To be honest I'd forgot about it. Until I had a call from Ashleigh . I've now received some compensation money back from my finance company... See more

Company replied

Company details

  1. Small Claims Assistance Service

Written by the company

Let's get to the point of what we are doing, we are helping you claim back on mis-sold car finance agreements. This is all still quite recent, as car finance companies were still doing their ‘dodgy dealings’, for lack of a better word, until the FCA brought out the report in 2019 to bring what's been going on to the forefront of peoples minds. New and used cars, vans and all motor-vehicle types is where mis-selling was discovered under personal contract hire (PCP), hire purchase (HP). We look into if the commission off the deal was undisclosed, the varying interest rates that were on offer and in some cases the lack of affordability checks carried out to ensure the agreement was affordable for the client. Upon getting in touch with us we request some basic documents to check if you have a claim. If you do (most people do) we will feed back our findings to yourself and explain the next steps of how we go about getting you some money back! We do not charge anything upfront for our service and pride ourselves on being an approachable, friendly team with the core aim of providing you with the best possible outcome.


Contact info

2.9

Average

TrustScore 3 out of 5

97 reviews

5-star
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Rated 5 out of 5 stars

Kate Ashman helped me to get my claim…

Kate Ashman helped me to get my claim and hopefully should get my claim back but I definitely recommend Kate Ashman didn’t have to do any work apart from providing my paper work.

8 July 2022
Unprompted review
Clear Money Claims logo

Reply from Clear Money Claims

Hi Muhammed,
Thank you so much for your positive review. It is much appreciated.
As always, if you ever need to contact please call 01743 627218 and select option 2. A member of our support team will be happy to help with any questions you may have!

All the best,

Matilda

Rated 5 out of 5 stars

I was dealing with a lovely woman…

I was dealing with a lovely woman called Kate. She was a delight to deal with and took me through the process. Such a polite and helpful lady. Kate made the process easy, 10 out of 10!

7 July 2022
Unprompted review
Clear Money Claims logo

Reply from Clear Money Claims

Hello Lauren,

Thank you so much for your lovely words, it is much appreciated. We will pass this on to Kate, she will be very pleased.

As always, if you ever need to contact please call 01743 627218 and select option 2. A member of our support team will be happy to help with any questions you may have!

All the best,

Matilda

Rated 5 out of 5 stars

Aaron has been great

Aaron has been a great help answering all questions I have and making the initial process a breeze, would highly recommend him to help you out!

4 July 2022
Unprompted review
Clear Money Claims logo

Reply from Clear Money Claims

Hi Liam,

Thank you so much for taking the time to review us, it is much appreciated. We will pass this on to Aaron as he will be thrilled to hear.

As always, if you ever need to contact please call 01743 627218 and select option 2. A member of our support team will be happy to help with any questions you may have!

All the best,

Matilda

Rated 5 out of 5 stars

Ashleigh is extremely helpful and…

Ashleigh is extremely helpful and keeping me in the know every step of the way!!

1 July 2022
Unprompted review
Clear Money Claims logo

Reply from Clear Money Claims

Good afternoon Wesley,

We really appreciate your positive review, thank you for taking the time to do so. We will let Ashleigh know, she will be very pleased indeed.

As always, if you ever need to contact please call 01743 627218 and select option 2. A member of our support team will be happy to help with any questions you may have!

All the best,

Matilda

Rated 5 out of 5 stars

Wery good nice and freandly staff

1 July 2022
Unprompted review
Clear Money Claims logo

Reply from Clear Money Claims

Hi Martins,

Thank you so much for the kind words. The whole team works really hard to make sure clients like yourself are looked after.

As always, if you ever need to contact please call 01743 627218 and select option 2. A member of our support team will be happy to help with any questions you may have!

All the best,

Matilda

Rated 5 out of 5 stars

Excellent professional service

Excellent professional service. Explained the process right from the start. Would highly recommend

23 June 2022
Unprompted review
Clear Money Claims logo

Reply from Clear Money Claims

Hello Elizabeth,
Thank you so much for the positive review. The whole team work really hard to make sure clients like yourself are looked after.

As always, if you ever need to contact please call 01743 627218 and select option 2. A member of our support team will be happy to help with any questions you may have!

All the best,

Matilda

Rated 4 out of 5 stars

Don’t bother

Don’t bother. Rang them 3 times for “Chris” to ring me back. No one has bothered. Close my case down I am going to pursue with another company that is interested in the claim.

“Update”
Now been rang and case is being progressed will update how it goes here.

22 June 2022
Unprompted review
Rated 5 out of 5 stars

Ashleigh Wright was very professional…

Ashleigh Wright was very professional when i called today.

15 June 2022
Unprompted review
Clear Money Claims logo

Reply from Clear Money Claims

Hi Faye! - We really appreciate your positive feedback. We will let Ashleigh know about your experience, she'll be thrilled!


As ever, if you ever need to contact please call 01743 627218 and select option 2. A member of our support team will be happy to help with any questions you may have!

All the best,

Ewan

Rated 3 out of 5 stars

The process initially is very straightforward

The process initially is very straightforward; by providing all your vehicle details and financial agreements.

The whole process does take a long time so make sure you have as much information as possible.

6 June 2022
Unprompted review
Clear Money Claims logo

Reply from Clear Money Claims

Hi There.

We're glad that you found the process straight forward. We pride ourselves in helping every client find all documents and pass them onto our partner law firm!

In regards to timings, our team always advises that the claims process does take time and expectations are set from the point of initial enquiry.

As ever, if you ever need to contact us regarding any updates please call 01743 627218 and select option 2. A member of our support team will be happy to help with any questions you may have!

All the best,

Ewan

Rated 5 out of 5 stars

Fantastic service

Fantastic service, Kate really was so helpful and made the process so smooth.

Thanks

Gary

30 May 2022
Unprompted review
Clear Money Claims logo

Reply from Clear Money Claims

Hi Gary! - We really appreciate your positive feedback. As ever, if you ever need to contact please call 01743 627218 and select option 2. A member of our support team will be happy to help with any questions you may have!

All the best,

Ewan

Rated 5 out of 5 stars

I didn't think I'd have a good chance…

I didn't think I'd have a good chance at anything as my agreement was 8 year old. Kate is dealing with my claim. She's been amazing and super patient. First class. Would recommend

6 May 2022
Unprompted review
Clear Money Claims logo

Reply from Clear Money Claims

Hi Sarah,

Thank you so much for the positive review, it is much appreciated, as always. We will certainly pass this on to Kate, she will be so very pleased.

As always, if you ever need to contact please call 01743 627218 and select option 2. A member of our support team will be happy to help with any questions you may have!

All the best,

Matilda

Rated 5 out of 5 stars

I got in touch with clear money claims

I got in touch with clear money claims, regarding my car finance policy. They were extremely helpful in sorting it out. Keeping me updated along the way. I would highly recommend them.

4 May 2022
Unprompted review
Clear Money Claims logo

Reply from Clear Money Claims

Hi Elaine,

We are very grateful for the positive review. The whole team work really hard to make sure clients like yourself are looked after. We will certainly pass your kind words on.

As always, if you ever need to contact please call 01743 627218 and select option 2. A member of our support team will be happy to help with any questions you may have!

All the best,

Matilda

Rated 5 out of 5 stars

Had a brilliant experience with clear…

Had a brilliant experience with clear money claims. They couldn’t have been more helpful

21 April 2022
Unprompted review
Clear Money Claims logo

Reply from Clear Money Claims

Good afternoon Lewis,

Thank you so much for the positive review. The whole team work really hard to make sure clients like yourself are looked after.

As always, if you ever need to contact please call 01743 627218 and select option 2. A member of our support team will be happy to help with any questions you may have!

All the best,

Matilda

Rated 5 out of 5 stars

Clear Money Claims - Friendly & Completely Professional

Clear Money Claims have been extremely approachable, supportive and professional in every way they have taken me through the claims process. Feedback to any question I have had over my claims have been clear and prompt. I would highly recommend this company to anyone.

20 April 2022
Unprompted review
Clear Money Claims logo

Reply from Clear Money Claims

Hello Adam,

Thank you so much for the positive review. The whole team work really hard to make sure clients like yourself are looked after.

As always, if you ever need to contact please call 01743 627218 and select option 2. A member of our support team will be happy to help with any questions you may have!

All the best,

Matilda

Rated 5 out of 5 stars

It's all going very smoothly

It's all going very smoothly, Ashleigh has been very transparent with everything and very helpful - thank you!

11 April 2022
Unprompted review
Clear Money Claims logo

Reply from Clear Money Claims

Good afternoon Lucy,

Thank you for your positive feedback. We will let Ashleigh know as we're sure she will be pleased with your kind words.

As ever, if you ever need to contact please call 01743 627218 and select option 2. A member of our support team will be happy to help with any questions you may have!

All the best,

Matilda

Rated 5 out of 5 stars

Ashleigh Wright was very nice

Ashleigh Wright was very nice. Explain everything and was fast to respond to my emails.

5 April 2022
Unprompted review
Clear Money Claims logo

Reply from Clear Money Claims

Hello Jayne,

Thank you very much for your great feedback. We will be sure to pass this on to Ashleigh - she will be very pleased.

As ever, if you ever need to contact please call 01743 627218 and select option 2. A member of our support team will be happy to help with any questions you may have!

All the best,

Matilda

Rated 5 out of 5 stars

Great company and definately recommend Sam Jenkins

I have been dealing with a gentleman called Sam Jenkins so far throughout my experience with Clear Money Claims and I can't recommend them enough. The process so far has been so smooth and clear from the first day of dealing with them and I shall be recommending my family members to use them.

18 March 2022
Unprompted review
Clear Money Claims logo

Reply from Clear Money Claims

Hi Sadie,

Thank you for your positive feedback, it is much appreciated, as always. Sam will be thrilled to hear your kind words.

As ever, if you ever need to contact please call 01743 627218 and select option 2. A member of our support team will be happy to help with any questions you may have!

All the best,

Matilda

Rated 5 out of 5 stars

10/10

10/10. Super quick and literally the easiest process you’ll ever go through. Sam J remained professional throughout and talked me through exactly what would happen with no questions left unanswered. Lovely.

17 March 2022
Unprompted review
Clear Money Claims logo

Reply from Clear Money Claims

Hi Jakes,

Thank you so much for that positive feedback. We will pass this onto Sam as we know he will be thrilled.

As ever, if you ever need to contact please call 01743 627218 and select option 2. A member of our support team will be happy to help with any questions you may have!

All the best,

Matilda

Rated 5 out of 5 stars

Sam Jenkins has made the experience of…

Sam Jenkins has made the experience of submitting a claim extremely simple, the communication was 10/10 and I was always kept up to date. I would recommend highly! Thank you.

17 March 2022
Unprompted review
Clear Money Claims logo

Reply from Clear Money Claims

Hi Ali,

Thank you for your positive feedback. We will let Sam know as we're sure he will be very pleased.

As ever, if you ever need to contact please call 01743 627218 and select option 2. A member of our support team will be happy to help with any questions you may have!

All the best,

Matilda

Rated 5 out of 5 stars

Very pleased with the way my claim has…

Very pleased with the way my claim has been handled excellent work by all the team at clear money claims, kept upto date via emails and phone calls, very quick response time thank you very much.

25 February 2022
Unprompted review
Clear Money Claims logo

Reply from Clear Money Claims

Hi Emily,

Thank you for those lovely words, it makes our days reading about the positive experiences our clients shave with us. We really appreciate you taking your time to do so.

As ever, if you ever need to contact please call 01743 627218 and select option 2. A member of our support team will be happy to help with any questions you may have!

All the best,

Matilda

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