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Rated 5 out of 5 stars

I have used the Clearout Group twice now and they provided a great service. Arrived on time, staff were polite and friendly and reasonably priced. They also fitted in both appointments at short notic... See more

Rated 5 out of 5 stars

Clearout group were amazing! At a difficult time clearing my fathers home after he went to a nursing home, they managed to take away a lot of stress as well as clearing the house. I was kept updated a... See more

Rated 5 out of 5 stars

Such an excellent service from start to finish. You know exactly what you're paying, no hidden extras. Provide a very clean and tidy finish. Highly recommended

Rated 5 out of 5 stars

I must say clear out group are super reliable, nothing was too much. My partner was very impressed of such fantastic customer service at short notice. I do read all reviews before we use any local ser... See more

Company details

  1. House clearance service
  2. Waste Collection Service
  3. Waste-Management Service

Written by the company

Clearout Group™ is a fully licensed, Romsey-based professional and friendly clearance company providing house, flat, office, garage, shed and garden clearance services throughout Hampshire, Wiltshire, East Sussex, West Sussex, Surrey, Berkshire and Dorset. Contact us today for a free no-obligation quotation.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

38 reviews

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Rated 5 out of 5 stars

I cannot express fully how these guys…

I cannot express fully how these guys helped me... Becca and Will were so supported by circumstance and were more than willing to help me... They kept me up to date all the way and listened. I cannot tell anyone enough...just how hard it is to be on your own with physical disabilities... They put my mind at ease from first contact...and put my mind at ease when ... To be brutally honest.. nobody else did... I only had three things to be picked up... I had no means to do it by myself... Nobody else was interested at all. I just want to thank Becca & Will for how much they made me feel like I meant something. I highly recommend these guys...and won't even look elsewhere if I need something done in future. I THANK YOU so very much!!!! Xxx

6 June 2025
Unprompted review
Rated 5 out of 5 stars

A truly 5-star experience

Thank you Clearout Group for the most excellent & gold-plated service provided! Becca & William were super-helpful in clearing lots of items for me. It wasn’t an either job either (including lots of heavy, unwieldy & spiky plants from the garden - & a mattress & a heavy TV that needed bringing down through a narrow loft hatch). They tacked it all swiftly, carefully, efficiently & cheerfully. The communications with Becca & the team from beginning to end were excellent - all my qs were responded to politely, speedily & helpfully. The price was also incredibly fair. Many grateful thanks again Becca & William.

27 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Such an excellent service from start to finish. You know exactly what you're paying, no hidden extras. Provide a very clean and tidy finish. Highly recommended

1 March 2025
Unprompted review
Rated 5 out of 5 stars

I have used the Clearout Group twice…

I have used the Clearout Group twice now and they provided a great service.
Arrived on time, staff were polite and friendly and reasonably priced. They also fitted in both appointments at short notice and adjusted their calendar to accommodate. Left the area clean before taking away the items/furniture removed. I would not hesitate in using them again!

31 May 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service by ClearOut Group

I had fantastic service by Clearout Group. I had a couch that needed disposing of quickly. They could do it same day! No problem, no fuss.
I highly recommend Clearout Group before going to their major competitor in Winchester (starting with a 'B') who wanted me to shrinkwrap the couch before they'd touch it, and wait a week!

Clearout Group are much more professional, flexible and friendly to deal with. I will certainly been a repeat customer, and I thoroughly recommend them to others who want a no fuss, professional and friendly service that does the job in a timely manner.
Thankyou.

7 May 2025
Unprompted review
Rated 5 out of 5 stars

Speed of doing the job

I moved from Oxford to coventry, Will and the team were so quick and professional. They cleared out the unwanted items, quickly and with ease. There was so fuss about anything, they just got going with the job. Thank you for helping me and doing such a good job.

26 May 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. Used these guys for a general site clearance.. they were helpful, friendly and on time. Did exactly what they said they would do, so wouldn’t hesitate to recommend and will use again.

3 May 2025
Unprompted review
Rated 5 out of 5 stars

Great speedy service

Great speedy service. Friendly helpful staff. Everything taken away and floor swept and space left as neat as possible. Would definitely use them again.

16 January 2025
Unprompted review
Rated 5 out of 5 stars

Clearout group were amazing

Clearout group were amazing! At a difficult time clearing my fathers home after he went to a nursing home, they managed to take away a lot of stress as well as clearing the house. I was kept updated all the way through and the guys who came to collect the furniture were lovely. Would recommend Clearout Group to anyone needing clearance job carried out.

28 April 2025
Unprompted review
Rated 5 out of 5 stars

I needed debris removed asap.

I needed debris removed asap from my garden. Rocks, small stones, dirt, broken cement. It was too much volume wise for me to take to my local skip and would have taken too many trips there. I rang clear out group and they were able to remove it that very day. It was a huge relief when they arrived and within an hour all was removed in the back of their van and area made clear and tidy again once more. I would definitely use them again without a doubt.

8 May 2025
Unprompted review
Rated 1 out of 5 stars

Unreliable

A collection was booked for 0800 but the company did not turn up, and did not answer phone calls. Eventually they called me about noon and re-booked for 1600 same day, but then phoned at 1545 to cancel. They rebooked for 0800 the following morning, and again did not turn up and did not answer phone calls.

25 February 2025
Unprompted review
Rated 5 out of 5 stars

Steve and Alex were a fantastic team

Steve and Alex were a fantastic team. They provided a clear quote. They were highly efficient workers. I thought they were polite and friendly too.
I would highly recommend their professional work.

18 October 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Will and Stephen are a great team. As part of a house move I had to get rid of a large quantity of junk from a shed and garage. They were very efficient and friendly and even swept up after themselves. I highly recommend them.

16 August 2023
Unprompted review
Rated 5 out of 5 stars

I must say clear out group are super…

I must say clear out group are super reliable, nothing was too much. My partner was very impressed of such fantastic customer service at short notice. I do read all reviews before we use any local services. However, there is always one negative review. Following on from reading the reviews we decided to use this company.. we are so glad we went ahead, we would most definitely use these guys again.. thanks Stephen and will your great!!! Proper grafters

6 July 2023
Unprompted review
Rated 5 out of 5 stars

Very pleased

Hi, I was in urgent need of clearing my garage of years of accumulated junk.
These guys were really good. They were on time, efficient, took instructions very professionally and there was no hassle whatsoever. Highly recommended.

25 May 2023
Unprompted review
CLEAROUT Group logo

Reply from CLEAROUT Group

Thank you very much Kenneth, much appreciated

Rated 5 out of 5 stars

These guys are the best!

This is the second time that I've called Will and Stephen to clear out stuff from my house because I was so impressed the first time. I'm moving house and downsizing, so a lot of stuff had to go. They are friendly, reliable, and thorough. They really do go the extra mile even offering to mop the floor before leaving, which only had a little dust on it. Flawless service; they get the job done.

26 May 2023
Unprompted review
CLEAROUT Group logo

Reply from CLEAROUT Group

Thanks ever so much Tilda, it was great to get to know you. You are such a lovely person x

Rated 2 out of 5 stars

As I could not reply for some reason…

As I could not reply for some reason I’m writing another review!

I helped you guys with Facebook and helped to get customers and you always spoke about deals etc- and when the van was reversed into my house twice there was no sorry or anything- I wish I could screen shot the messages- as for the older guy Stephen won’t deny he’s lovely but will is the younger guy who thinks he’s bit of jack the lad and rude and clearly thinks he’s the sole owner!

When I explained about leaving money in the garden my mother inlaw died the night before so the last thing I want to think about is a payment- so I said I would leave money in the garden as I already told you from the get go sometimes it would be money and there was no problem from the start!

Unprofessional in every sense, maybe Stephen should move solo doesn’t mean because you own a Business doesn’t give you the right to be cocky- oh and to mention coming to my house with no warning at 7am in my garden setting my dogs out is also unprofessional as that is not a reasonable time. We can sit here all day back and fourth you are unprofessional will and you have a lot to learn in the customer service department.

31 March 2023
Unprompted review

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