Cleens are great quality trainers and at this price you need to order them! All I would say is Remember and size up 1 size for the perfect fit. The only complaint I had was how long it took for the... See more
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Review summary
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I ordered two pairs of Motion Runners - when only one pair arrived, the customer service team were quick to respond and sort out delivery of the 2nd pair - which had been lost in transit. The trainer... See more
I’ve been looking a cleens trainers for a while now and just couldn’t pull the trigger with the £150 price tag.I seen they were having a sale and the shoes I liked were reduced to £70 so I decided to... See more
Tech trousers Navy size L Order received within 3 working days great! Trousers fitted perfect in waist (I’m at 35ins) and length nicely rested on base of ankle. Unfortunately these are very noi... See more
Company replied
Company details
Written by the company
At Cleens we believe well-designed, high quality products should be accessible to everyone. In 2021 we launched with a simple goal: to deliver expertly crafted attainable footwear; with a dedicated focus on creating timeless classics, with attention to detail in every step.
Contact info
United Kingdom
- customerservice@cleens.com
- cleens.co.uk
4.2
Great
9k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 24 hours
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Brilliant company and products highly…
Brilliant company and products highly recommended
26 September 2026
very good quality
26 September 2026
Unfortunately the motions I received…
Unfortunately the motions I received had been worn the suede was scuffed and the laces had staines on and already tied in a knot. Lead time in returning from Dublin wasn’t worth the hassle. Not happy
1 October 2026
Unprompted review
Didnt help me one bit
Didnt help me one bit. Paid £140 for trainers tht didnt arrive. Still no had my refund or trainers redelivered
29 September 2026
Company sent me the wrong size pair of…
Company sent me the wrong size pair of shoes and promised me the correct size. When it came to refund and exchange they did not allow me to even when they promised to on email. False promises and awful communication skills
29 September 2026
No issues at all
No issues at all, easy checkout and always arrive on time
7 October 2026
Unprompted review
Got the new trainers last Thursday…
Got the new trainers last Thursday realised the tag on the Tonge is coming off
28 September 2026
Oozing quality
Quality service and the most comfortable trainers in my collection, the product oozes quality. Will be a returning customer.
25 September 2026
So happy with my Motion Runner shoe I…
So happy with my Motion Runner shoe I bought a second pair. Quality made and super comfortable. Fast and efficient delivery. 10/10
7 October 2026
Unprompted review
I am a regular customer of Cleens…
I am a regular customer of Cleens during the past 2 years and am now a proud owner of 7 pairs. I have always had a great experience and more so, I love every pair that I’ve purchased for sizing, comfort, look and style. This time around the delivery took slightly longer, but I did receive an email from Cleens to say that there would be a delay. Either way they turned up within a week and I’m happy!
2 October 2026
Unprompted review
great communication from start,good…
great communication from start,good delivery time and quality product
25 September 2026
Reply from Cleens
Appreciate it Craig💯
Orders shoes 2 weeks ago emailed…
Orders shoes 2 weeks ago emailed several times still no responce have no idea what’s going on customer service is shocking
28 September 2026
Really pleased with the trainers we…
Really pleased with the trainers we received. There was a tiny mark on one of the laces and they offered a discounted price or a new pair of laces to be sent out. I cannot fault them at all. Brillaint service.
6 October 2026
Unprompted review
Reply from Cleens
We're glad to hear this issue was resolved quickly for you Karen🙏
Never had a problem with this company
Never had a problem with this company, always on the ball, quality runners delivered fast
6 October 2026
Unprompted review
Reply from Cleens
Thanks for this excellent review Gavin👊
Reply from Cleens
Love to hear this😎
Good communication
Good communication! Prompt dispatch time! Delivery was as stated. Super quick! Easy, simple and pleasant transaction!!
25 September 2026
Reply from Cleens
We're glad to hear your order arrived on time🚀
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