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2nd Floor College House, 17 King Edwards Road, HA4 7AE, London, United Kingdom
2.8
16 reviews
Replied to 18% of negative reviews
Typically takes over 1 month to reply
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No delivery
I Oder on the 7th fed now it's 1st March still haven't receive my Oder yet still waiting for it probably it's scam I seen it on instagram and then I Oder it but I have been scam I email them no reply no message no tracking where is my Oder thing I wouldn't Oder again
I received what I ordered. Of course.I'm not qualified to evaluate the contents or ingredients of what I receive. But, i received it quickly and is what I ordered. No complaints!
Reply from Clenvital
Thank you so much! We’re really glad you’re enjoying the magnesium 😊
I got the zoone NAD+, noticed a change in skin tone and energy levels were up. . Only taking less than a month so looking forward to taking it for longer and experiencing bigger and better results
Reply from Clenvital
Thank you for sharing your experience! We’re so glad to hear you’ve already noticed positive changes in your skin tone and energy levels. We’re excited for you to see even more benefits as you continue
What I purchased is what I received. I'm not qualified to evaluate the contents or ingredients of the magnesium product, but I must assume they want to provide equality product. And I assume it is exactly as advertised. I have no complaints. I made a mistake regarding one of the products I received.But I realized the mistake was my own, and not the company. I can only report that they have acted quickly.And in a credible fashion. No complaints on my end. A positive customer experience!
Reply from Clenvital
Thank you for your feedback. We’re sorry to hear about your concerns and appreciate the opportunity to clarify.
As our support team has already explained to you via email, ClenVital operates only one official website: clenvital.com, and we are not affiliated with any other brands or companies. We also do not offer subscriptions—all purchases on our website are strictly one-time orders.
Our records confirm that only a single payment for one bottle was captured, and no additional or recurring charges were made. Additionally, all dosage recommendations for our magnesium are safety-verified and compliant with established guidelines.
We understand how frustrating confusion around online purchases can be, and our team has already responded directly to address your concerns in detail. If you have any further questions, we remain available and happy to help
No delivery. Probably scam. Not replying ro messages . Ordered 05 october , today is 22 october. No sign of life .
Reply from Clenvital
Thank you for your feedback. We’re sorry for the concern caused by the delivery timeframe.
We’d like to clarify that your order has been successfully delivered 📦. Our support team also contacted you directly, and you confirmed receipt of the product as well as positive results from using it
I placed an order on September 3rd. Since then, I have received 2 emails with tracking numbers, but can't see any thing . I have emailed customer service, but have not received any response. It has been 3 weeks now and I still have not received my order. This website is a scam.
Send out the items people ordered or give them their money back , I’m a pensioner , was just looking for something to help me, I have lost over £30.32.
Reply from Clenvital
After carefully checking our records, we can confirm that your order was shipped and delivered by the local delivery partner 📦
Do not order from this site it’s taking money from people and not sending goods. Should not be allowed advertise.
Do not order from this site order placed 28th July, have yet to receive delivery, e-mails and customer service not replying to my update requests. again DO NOT ORDER from this site.
I ordered something 11 days ago, I can not track my order, I have sent 2 emails I have not received a reply. Very disappointing, must be a scam.
Very poor customer service, sorry it is non existent. I ordered 29 days ago and still awaiting my order to arrive. Customer service did not reply to many e mails sent.
Might be a scam.
How this company gets away with the scam is beyond me. I placed an order with them on July 17 and I still receive my order. I don’t know how many times I’ve emailed this company and I’ve had no response. My advice to anyone buying from this company for the love of God save your money!
If I could give this company a zero, I would. No response to emails and still waiting for my goods, which apparently are still in transit for the last month. do not buy form this company.
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