Start to finish the service was quick and efficient. Initial order was placed on 11th June, installation completed on 29th June. Ian (ref 106591) did my installation, he was here promptly and had... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great communication from the start with survey and fitting arranged around our work availability. Ian (106144) kept us updated on his arrival time, was courteous with our home putting down floor... See more
Company replied
Liam Corbett, was our fitter. Absolutely Fantastic work. Cleaned the area, throughout. Throughly recommended. We are absolutely thrilled with our new, under the stairs cupboard. A small space made use... See more
Company replied
Order: 106228 Fitter: Andrew Kelly We're delighted with our new under stair storage. Andrew was extremely polite, left everything clean and tidy, and made sure we knew how to look after and care... See more
Company replied
Company details
Written by the company
We are the UK's leading provider of under stairs and attic storage solutions. As seen on 60 Min Makeover, Dragons Den & Double Your House for Half the Money.
Contact info
Office One, 1 Coldbath Square, Farringdon, , EC1R 5HL, London, United Kingdom
- 0800 031 8040
- customerservice@clevercloset.co.uk
- clevercloset.co.uk
4.9
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very happy with the new closet
Very happy with the new closet. There was a bit of miss communication at the start but later the process was smooth and with no issues. It was installed in a day and very happy with the quality. I would definitely try then. Thank you Jason Sanderson (Job 104645) for a great service.
22 April 2026
Unprompted review
Reply from Clever Closet UK
Thank you for your feedback. We are really pleased to hear you are very happy with your new Closet and the quality of the installation.
We are sorry to hear there was a miscommunication at the start, but glad the process then went smoothly and was completed efficiently in a day. It is great to know Jason provided a great service and we will be sure to pass your kind comments on to him.
We really appreciate you taking the time to share your experience and hope you enjoy your new storage solution.
Kind Regards Bridget - The Clever Closet Team
Murray was exceptional
Murray was exceptional, great workmanship, very polite. The coordination to get a time booked in was the only thing that let it down.
29 April 2026
Unprompted review
Reply from Clever Closet UK
Thank you for your feedback. We are really pleased to hear that Murray delivered excellent workmanship and was polite and professional throughout the installation.
We are however, sorry to hear there were some issues with the coordination when booking the appointment and we appreciate you highlighting this. We will take this on board to help improve the experience going forward.
Overall, it is great to know you are happy with the result and we will be sure to pass your kind comments on to Murray.
Kind Regards Bridget - The Clever Closet Team
Excellent five star service!
Our under stairs storage was installed by David Franks account # 104905. He is an absolute legend and extremely skilled at what he does. Very polite and patient. He took his time to make sure every fine detail was right. He also left the place clean and tidy after carrying out the works. David went above and beyond the call of duty to ensure perfect craftsmanship! It is hard to find honest and skilled craftsmen like David in today’s day and age! Thank you David for being a legend!
29 April 2026
Unprompted review
Reply from Clever Closet UK
Thank you for your fantastic feedback. We are delighted to hear you are so pleased with your under stairs storage and the service provided by David.
It is great to know his skill, attention to detail, patience and professionalism made such a strong impression and that he took the time to ensure everything was finished to a high standard while leaving the space clean and tidy. We will be sure to pass your kind comments on to him.
We really appreciate you taking the time to share your experience and we are glad the result met your expectations.
Kind Regards Bridget - The Clever Closet Team
100% recommend this company
100% recommend this company. We had nothing but professionalism from start to finish. Nothing was a problem for Lisa in sales, even when we changed our design half was through. Ian Williams the fitter was very skilled and done an outstanding job. Well done all.
29 April 2026
Unprompted review
Reply from Clever Closet UK
Thank you for your wonderful feedback and recommendation. We are delighted to hear you received such a professional service from start to finish and that the process went smoothly, even with the design changes.
It is great to know Lisa was so helpful and accommodating in sales and that Ian carried out an outstanding installation. We will be sure to pass your kind comments on to both of them and the wider team.
We really appreciate you taking the time to share your experience and we are so pleased you are happy with the result.
Kind Regards Bridget - The Clever Closet Team
5 star Liam our fitter in Scotland was…
Liam our fitter in Scotland was fantastic! Great communication and attention to detail. Highly recommend Thank you
16 April 2026
Unprompted review
Reply from Clever Closet UK
Thank you for your kind feedback. We are delighted to hear that Liam provided such a fantastic service and that his communication and attention to detail stood out during your installation in Scotland.
We really appreciate your recommendation and will be sure to pass your lovely comments on to Liam.
Kind Regards Bridget - The Clever Closet Team
Excellent service and product!
Mark came to our house and did a brilliant job fitting our understairs closets. It makes such a difference and looks great. Mark arrived on time, was very tidy and really friendly, even entertaining our dog whilst he was busy working..Multi talented! I would really recommend Clever Closets it was a great decision to purchase, great service, great product!
30 April 2026
Unprompted review
Reply from Clever Closet UK
Thank you for your lovely feedback. We are delighted to hear you are so happy with your under stairs storage and that Mark provided such a great experience throughout the installation.
It is fantastic to know he arrived on time, worked tidily and was friendly throughout the day, even keeping your dog entertained! We are especially pleased the finished result has made such a difference and looks great.
We really appreciate your recommendation and kind words and we will be sure to pass your feedback on to Mark.
Kind Regards Bridget - The Clever Closet Team
We are very happy with our experience…
We are very happy with our experience from start to finish, including the work carried out by our fitter Josh Jones.
Clever Closet have a seamless process which is super easy for the customer, from payment of the deposit, surveyor visit, customer service updates and the fitter coming - all was so easy. Even when I missed a call, it was made again and a follow up email. So good when you are busy and don't want to miss something.
Josh Jones our fitter - wow ! We have had many a trade come to our home and he was excellent. His work is immpecable, such attention to detail. He was kind and easy to talk to and worked well around our young kids who came home from school half way through the fitting.
The end result is amazing, better than I expected it to be and we are really happy.
Thank you to Clever Closet customer services, sales and of course Josh. You are all brilliant.
22 April 2026
Unprompted review
Reply from Clever Closet UK
Thank you for your wonderful feedback. We are delighted to hear you had such a smooth and positive experience from start to finish and that the whole process felt easy and well communicated throughout.
It is fantastic to know Josh delivered such excellent workmanship and made a great impression with his attention to detail, kindness and ability to work around your family during the installation. We will be sure to pass your kind words on to him, as well as to our customer service and sales teams.
We are especially pleased that the final result has exceeded your expectations and that you are so happy with your new storage.
Thank you again for taking the time to share your experience and for your kind comments about the team.
Kind Regards Bridget - The Clever Closet Team
David Franks (104970) did a brilliant…
David Franks (104970) did a brilliant job. Quick, efficient and the final product looks fantastic. Really happy with it all
28 April 2026
Unprompted review
Reply from Clever Closet UK
Thank you for your feedback. We are delighted to hear you are so happy with the result and that David provided a brilliant service.
It is great to know his work was quick and efficient and that you are pleased with the finished product. We will be sure to pass your kind comments on to him.
We really appreciate you taking the time to share your experience. Thank you!
Kind Regards Bridget - The Clever Closet Team
I’m absolutely thrilled!
I’m absolutely thrilled with the drawers, Lewis arrived nice and early, very polite, and worked constantly. I even got the drawers fitted before the arranged date! Fantastic quality, I would strongly recommend!
30 April 2026
Unprompted review
Reply from Clever Closet UK
Thank you for your lovely feedback. We are delighted to hear how pleased you are with your new drawers and that everything exceeded your expectations.
It is great to know Lewis arrived early, was polite and worked efficiently to complete the installation ahead of schedule. We will be sure to pass your kind comments on to him.
We really appreciate your recommendation and are so glad you are happy with the quality and service.
Kind Regards Bridget - The Clever Closet Team.
Thanks Liam!
Liam Corbett did our installation and was top notch from start to finish. Great guy and the result is exactly what we hoped for. Would a definitely recommend! Thanks Liam!
30 April 2026
Unprompted review
Reply from Clever Closet UK
Thank you for your kind feedback. We are delighted to hear you are so pleased with your installation and that Liam provided such a great service from start to finish.
It is wonderful to know the result met your expectations and we will be sure to pass your comments on to Liam.
We really appreciate your recommendation and thank you again for taking the time to share your experience.
Kind Regards Bridget - The Clever Closet Team
Had a great experience with Lewis…
Had a great experience with Lewis Pinteney who did a great job on my 3 drawer stacked set up.
24 April 2026
Unprompted review
Reply from Clever Closet UK
Thank you for your feedback. We are really pleased to hear you had a great experience and that Lewis did an excellent job on your 3-drawer stacked setup.
We will be sure to pass your kind comments on to him. We really appreciate you taking the time to share your experience. Thank you!
Kind Regards Bridget - The Clever Closet Team
Our closet looks great and the process…
Our closet looks great and the process with the team was straight forward with several calls from the customer service team to keep me informed of delivery and installation dates.
Our fitter Joao Prissinote arrived on time and completed the installation quickly and efficiently and explained how to remove the draws if needed in future and paint tips.
I would note that they do not include taking away the old materials, but they do leave it bagged up and the work area clean and tidy.
27 April 2026
Unprompted review
Reply from Clever Closet UK
Thank you for your feedback. We are delighted to hear you are happy with your new Closet and that the process felt straightforward, with good communication from our customer service team throughout.
It is great to know Joao arrived on time, completed the installation efficiently and took the time to explain the drawers and offer helpful advice. We will be sure to pass your kind comments on to him.
We also appreciate your note regarding the removal of old materials and we are pleased the work area was left clean and tidy for you.
Thank you again for taking the time to share your experience.
Kind Regards Bridget - The Clever Closet Team
First off the fitter
First off the fitter, Andrew Kelly was excellent , would absolutely recommend him. Tidy, helpful and gave us information that should have been given to us prior to installation. The surveyor also was very good. The storage also looks impeccable
The rest of the experience was more meh than it should been.
30 March 2026
Unprompted review
Reply from Clever Closet UK
Thank you for your feedback. We are really pleased to hear that Andrew delivered an excellent installation and that you would highly recommend him. It is also great to know the Surveyor was helpful and that you are happy with how the storage looks overall.
We are however, sorry to hear that the wider experience did not fully meet expectations. Your comments about communication prior to installation are appreciated and will be reviewed with the team, as we are always looking to improve the customer journey.
We do appreciate you taking the time to share both the positives and the areas for improvement and we will be sure to pass your kind words on to Andrew and the Surveyor.
Kind Regards Bridget - The Clever Closet Team
I’ve had a fantastic experience start…
I’ve had a fantastic experience start to finish. Each member of the team has been amazing from those in the contact centre to Tony who came to measure, and especially Ian Williams who fit my closet. I have a bit of a complex under stairs area but he has made it look amazing. My room has been completely transformed. He was really helpful, suggesting ways I could make the storage space the best it could be. Thanks Ian! I would absolutely recommend the service to others!
28 April 2026
Unprompted review
Reply from Clever Closet UK
Thank you for your wonderful feedback. We are delighted to hear you have had such a fantastic experience from start to finish and that every member of the team made a positive impression, from our contact center through to Tony and Ian.
It is great to know Ian was able to work with your more complex under stairs space and deliver a result that has truly transformed your room. We are especially pleased to hear his suggestions helped you maximize the storage potential as well.
We really appreciate your recommendation and will be sure to pass your kind comments on to Ian and the wider team.
Kind Regards Bridget - The Clever Closet Team
⭐️⭐️⭐️⭐️⭐️ Definitely recommend
⭐️⭐️⭐️⭐️⭐️ Jack G – Clever Closets
Account Number: 104985
Jack was professional and easy to work around throughout the process. He explained things clearly, listened to what was needed, and ensured the entire process was smooth and stress-free.
The work was completed to a good standard, and the area was left clean and tidy once the work was finished. Overall, a solid experience with Clever Closets, and I would happy recommend Jack and Clever Closets to others looking for some extra under stairs storage.
28 April 2026
Unprompted review
Reply from Clever Closet UK
Thank you for your great feedback and recommendation.
We are delighted to hear you had a smooth and stress-free experience with Clever Closets and that Jack provided such professional service throughout. It is great to know he communicated clearly, listened to your needs and ensured everything was completed to a good standard while leaving the area clean and tidy. We will be sure to pass your kind comments on to Jack.
We really appreciate you taking the time to share your experience and are pleased you are happy with your new under stairs storage.
Kind Regards Bridget - The Clever Closet Team
The whole process of the closet order…
The whole process of the closet order and installation was performed managed by customer service. The installation team did a great job as well. Thanks Liam Colbett, well done! Account No:104617
28 April 2026
Unprompted review
Reply from Clever Closet UK
Thank you for your feedback. We are pleased to hear you had a positive experience with the whole process and that our customer service team kept everything well managed from order through to installation.
It is great to know Liam did a great job with your installation and we will be sure to pass your kind comments on to him. We really appreciate you taking the time to share your experience.
Kind Regards Bridget - The Clever Closet Team
From start to finish excellent
From start to finish, CC has been awesome. I was informed of everything upfront, well taken care of by everyone that I dealt with.
It’s rare that a company will keep you in the loop. I was from state to finish.
Service was excellent the quality is fantastic and it’s made use of a useless space. I would absolutely recommend.
Ian - The fitter was quick, efficient and tidy and really knows his stuff.
27 April 2026
Unprompted review
Reply from Clever Closet UK
Thank you for your wonderful feedback. We are delighted to hear you had such a positive experience from start to finish and felt well informed and looked after throughout the process.
It is also great to know the service, communication and final quality all met your expectations and that we have been able to transform an unused space into something practical for you.
We are especially pleased to hear Ian provided such an efficient, tidy and knowledgeable installation. We will be sure to pass your kind comments on to him.
We really appreciate your recommendation and thank you again for taking the time to share your experience.
Kind Regards Bridget - The Clever Closet Team
Liam was excellent
Liam was excellent. Prompt, very tidy and did a great job. We would recommend him. Thank u!
27 April 2026
Unprompted review
Reply from Clever Closet UK
Thank you for your kind feedback. We are delighted to hear Liam provided an excellent service and that you were pleased with his punctuality, tidiness and the quality of his work.
We really appreciate your recommendation and will be sure to pass your comments on to Liam. Thank you again for taking the time to share your experience.
Kind Regards Bridget - The Clever Closet Team
Fantastic Under-Stairs Conversion
I recently had a three-drawer under-stairs conversion completed by Clever Closet, and I couldn’t be happier with the result.
From start to finish, the whole process was seamless and professionally managed. The surveyor was excellent, taking the time to understand exactly what I wanted and ensuring everything was planned to a high standard. The customer service team were also fantastic throughout, keeping in regular contact at each stage and making sure everything was progressing smoothly.
A special mention must go to Lewis Pinkney, who carried out the installation. Lewis was outstanding, arriving on time, working with great care and attention to detail, and maintaining a high level of professionalism throughout. He was polite, accommodating, and clearly takes real pride in his work. The quality of the finish is excellent, and the new storage has made a huge difference to the space.
I would highly recommend Clever Closet to anyone considering a similar project, and especially Lewis for his exceptional workmanship.
27 April 2026
Unprompted review
Reply from Clever Closet UK
Thank you for your wonderful feedback. We are delighted to hear you are so pleased with your three-drawer under-stairs conversion and that the whole process felt seamless and professionally managed from start to finish.
It is great to know the Surveyor took the time to understand your requirements and that our customer service team kept you well informed throughout each stage of the project.
We are especially pleased to hear such high praise for Lewis. It is fantastic that his punctuality, attention to detail and professionalism made a strong impression and that the final result has made such a difference to your space. We will be sure to pass your kind comments on to him.
We really appreciate your recommendation and thank you again for taking the time to share your experience.
Kind Regards Bridget - The Clever Closet Team
We had such a great experience
We had such a great experience. Communication with the company beforehand was good, and the cupboard was fitted really quickly and efficiently. David F, who fitted it was brilliant, and so professional. The cupboard has created so much additional space. Overall this was a great decisions, were so pleased.
27 April 2026
Unprompted review
Reply from Clever Closet UK
Thank you for your lovely feedback. We are delighted to hear you had such a great experience and that the communication and installation process all went smoothly for you.
It is great to know David provided a brilliant and professional service and we will be sure to pass your kind comments on to him.
We are also really pleased to hear your new cupboard has created so much additional space for you.
Thank you again for taking the time to share your experience, we are so glad you are pleased with your decision.
Kind Regards Bridget - The Clever Closet Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.