ClickMagick Reviews 

679
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

The Click Magick support team is exceptional. I've emailed a few times asking for help or clarification (easily confused, non-techy type here) and each time they managed to give me step by step solut... See more

Rated 2 out of 5 stars

I signed up to the $79 dollar plan but was charged $199 then a day later i was charged a further $79, just by clicking around i inadvertently signed up to extra services, I was just trying to underst... See more

Company replied

Rated 5 out of 5 stars

ClickMagick is a very robust software. Has helped us get better data to make better decisions about our campaigns and be profitable from the start. No doubt about it. What is also exceptional is the l... See more

Rated 5 out of 5 stars

I absolutely love the ease of use of the main interface and also the general website. I found it really easy to set up your work, add rules, extra notes etc when building new campaigns. I'm still in t... See more

Company details

  1. Software company
  2. Affiliate marketing service
  3. Internet marketing service

About ClickMagick

Written by the company

Important Notice Regarding This Profile

After maintaining our Trustpilot profile for several years and receiving many positive reviews, we began experiencing a significant number of fake reviews.

Unfortunately, we have not found Trustpilot’s review-dispute process effective in addressing this issue as their automated system allows clearly fake reviews.

As a result, we have stopped monitoring and maintaining this profile, and the rating shown here may not accurately represent our customers’ experiences.

Please visit our official website to read hundreds of reviews and testimonials from genuine customers.

Contact info

4.1

Great

TrustScore 4 out of 5

679 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.1

All reviews

(679)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Isaiah Rocks!

Isaiah went above and beyond with a walkthrough video that completely solved my problem.... in more ways than one. Never experienced this level of dedication and support from any company. Hats off to Isaiah! The world needs more people like you.

27 November 2024
Unprompted review
Rated 5 out of 5 stars

Key performance indicators at a glance!

ClickMagick makes tracking ad performance and ROI ten times faster than the old manual importing from multiple sources. And the help desk is fast and competent, truly exceptional.

25 November 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! Used them for 3 years. We've outgrown the service but overall good tracker and recommended specially for small to medium businesses. Great support too!

26 November 2024
Unprompted review
Rated 5 out of 5 stars

Prompt and clear support

Prompt and clear support. They reviewed the video I sent showing my settings and provided clear, specific guidance. They responded within 12 hours.

Sagar was knowledgeable, and provided specific screenshots of settings I needed to fix.

Clickmagick support has been great and very knowledgeable. I have used their software for several years now.

8 November 2024
Unprompted review
Rated 2 out of 5 stars

I used this software for 2 months and…

I used this software for 2 months and it was a horrible experience. The folks over there get mad at you when you show them the inaccurate numbers they give you. I reached out for support showing them proof and then refunded me. The crazy thing is 2 days prior I was on a Zoom with Troy and he approved all my code yet their software still wasn't working. HORRIBLE EXPERIENCE!!

4 September 2024
Unprompted review
ClickMagick logo

Reply from ClickMagick

Hi Chris. I'm sorry you had a bad experience, but as we explained ClickMagick just doesn't seem to be a good fit for you.

We helped you with probably a dozen different mistakes you made with your setup, spending hours and hours of support time with you. ClickMagick is ridiculously accurate - you just didn't set things up correctly, and there's no way you can say we didn't go above and beyond to try to help you. I can assure you we wouldn't have more customers than any of our competitors if ClickMagick wasn't super accurate.

I believe you when you say it was not a good experience, but believe me when I tell you that your experience is not normal at all and we have many, many 1,000s of customers who don't have any of the issues you had.

Our average customer submits 1 support ticket during the entire set up process. The fact that you had to send over 30+ support requests and still couldn't get things working right is a clear indication that our product just isn't for you.

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