The Click Magick support team is exceptional. I've emailed a few times asking for help or clarification (easily confused, non-techy type here) and each time they managed to give me step by step solut... See more
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I signed up to the $79 dollar plan but was charged $199 then a day later i was charged a further $79, just by clicking around i inadvertently signed up to extra services, I was just trying to underst... See more
Company replied
ClickMagick is a very robust software. Has helped us get better data to make better decisions about our campaigns and be profitable from the start. No doubt about it. What is also exceptional is the l... See more
I absolutely love the ease of use of the main interface and also the general website. I found it really easy to set up your work, add rules, extra notes etc when building new campaigns. I'm still in t... See more
Company details
About ClickMagick
Written by the company
After maintaining our Trustpilot profile for several years and receiving many positive reviews, we began experiencing a significant number of fake reviews.
Unfortunately, we have not found Trustpilot’s review-dispute process effective in addressing this issue as their automated system allows clearly fake reviews.
As a result, we have stopped monitoring and maintaining this profile, and the rating shown here may not accurately represent our customers’ experiences.
Please visit our official website to read hundreds of reviews and testimonials from genuine customers.
Contact info
12333 Sowden Rd 12333, 77080, Houston, United States
- 213-761-4681
- help@clickmagick.com
- clickmagick.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Help was prompt and easy to follow…
Help was prompt and easy to follow instructions to fix my problems.
I had no issue with ClickMagick
I had no issue with ClickMagick. I was not able to work my business the way I had planned. I may revisit at a later time. Your system was easy to use and made sense when I was using it.
The support was quick and super…
The support was quick and super helpfull. I am new to using this kind of software for attribution but am experienced with tracking in general.
The resources provided are clear and really kick start my attribution journey with Clickmagick.
Very quick response to my enquiry..
Very quick response to my enquiry... Actually, something that I could follow and solve.
Isaiah got back to me in a very short…
Isaiah got back to me in a very short time.
Segar was attentive and took ownership…
Segar was attentive and took ownership to actively resolve my issue which was reassuring. I rate Segar's customer service level as high.
The crux of the issue occurring seemed to be as a consequence of a system update, unfortunate that this was not foreseen and therefor communicated to CS agents in advance.
ClickMagick and their team are awesome!
ClickMagick is a very robust software. Has helped us get better data to make better decisions about our campaigns and be profitable from the start. No doubt about it. What is also exceptional is the level of support you get from the team at ClickMagick. I've never met a team so dedicated to their customers' success as this one. They embody the real meaning of going above and beyond! Give it a try!
Well it sure is making it easy on me…
Well it sure is making it easy on me that's for sure. What about you, what doyou have to say?
Amazing support
Amazing support! I will forever use ClickMagick, thank you guys!
(and btw the layout is also very beautiful, easy to navigate)
Quick response with video assistance…
Quick response with video assistance was terrific! Walking me through the problem in a video was extremally helpful
Expert Knowledge and patience of a…
Expert Knowledge and patience of a saint. Probably were ignorant questions but was answered and treated with respect.
Got stuck installing tracking codes…
Got stuck installing tracking codes into my sales page.
Sent short request for help and was quickly given a reply with the answers to my problem. Isaiah even went so for to sent an original video directly to and for me. WOW. and it was on point.
Have come to support several times and never been
disappointed.
Speedy and professional response
Speedy and professional response. Great customer service.
Quick helpful and friendly guidance…
Quick helpful and friendly guidance from Isaiah and Duke. Thank you
Super quick and accurate response
Whenever I use chat or ClickMagick's helpdesk, I always get a quick response - none of that wait 24 hrs for a response. They work with you until they help you fix it! Thank you.
great support.
"I couldn't be happier with the support team. They were always prompt,helpful, and went above and beyond to answer all my questions. Great experience overall!"
Fast and helpful support
A simple and easy to understand response given.
A simple and easy to understand response was given to implement.
Customer service was excellent
I had an issue today which was responded to very quickly and efficiently by Sagar. My issue was explained and a solution was found quickly.
Awesome tool for capturing data - clicks, engagement and sales.
Isiaih was super prompt in getting back…
Isiaih was super prompt in getting back to me, like within the hour and his answers were easy to understand - that's important to me a I'm not as tech savvy as I would like to be
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