CLICKnCRUISE Reviews 204

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Both the website and the communication is perfect. The frequency and the information content of the messages I've received are just perfect. The booking process is also easy. This was my first cruis... See more

Rated 5 out of 5 stars

It was quick and smooth. I paid and get the booking confirmation paper immediately, even specify our cabin number on the ship, so I could check on MSC website, where is it located. Only what I was mis... See more

Rated 5 out of 5 stars

Yr staff was very responsive, helpful. They solved all our request. We asked about Cruise lines and they gave us detailed discription comparing the different lines 's pro and contra. So we could make... See more

Rated 5 out of 5 stars

They were friendly and helpful all along, and we will be choosing them again :) . We just wished to have more clear information about the ESTA in the US (we had to apply for a second one last minute r... See more

Company replied

Company details

  1. Cruise Travel Agency

Written by the company

Online hajóút foglalás pár kattintással! Azért alkottuk meg a CLICKnCRUISE-t, hogy eljuttassuk hozzátok a hajóutak élményét. Nálunk online le is tudod foglalni a hajóutad, ha már profi hajós vagy, ha pedig segítségre van szükséged a döntésben, szakértő csapatunk áll rendelkezésedre, esténként és hétvégén is!


Contact info

4.8

Excellent

TrustScore 5 out of 5

204 reviews

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Rated 5 out of 5 stars

The staff is very professional

The staff is very professional, they do their job very well. The conditions are beyond expectations, the food is very good and varied. I felt very good and will repeat the experience. Thank you to the people involved.

29 October 2025
Rated 5 out of 5 stars

great assistance

Andreea Habibovic was a great customer server, she assisted us with all questions and very fast, even during weekend
hope the first cruise experience will be nice but the planning last minute was very good thanks to ANDREEA

8 October 2025
Rated 5 out of 5 stars

Great knowledge

Yr staff was very responsive, helpful. They solved all our request. We asked about Cruise lines and they gave us detailed discription comparing the different lines 's pro and contra. So we could make a well balanced decision where and by which to cruise.

6 October 2025
Rated 5 out of 5 stars

Professional

I received a call from Ágnes Kiss, the company's representative. She was receptive to our specific requests, providing various options with patience and professionalism. Her prompt responses and attentive care are greatly appreciated. Thank you!

3 October 2025
Rated 5 out of 5 stars

Best experience ever

The cruise expert Andreea Habibovic was fenomenal. I recommend her so much. She helped me with everythig I needed. Thank you much for such a great experience!

3 October 2025
Rated 3 out of 5 stars

We also ordered the drinks package when…

We also ordered the drinks package when booking but it wasn't included in the confirmation...(?) so we could only order it later at a higher price...

2 October 2025
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Reply from CLICKnCRUISE

Kedves Utasunk,

Köszönjük, hogy megosztotta velünk a tapasztalatait. A kollégáimmal folytatott telefonos egyeztetések után rendszerünkben is kivizsgáltuk az esetet, és szeretnénk itt is újra megerősíteni, hogy az italcsomag a foglalás során nem került hozzáadásra, így annak díja sem került kifizetésre felénk. Emiatt az italcsomag az utazási szerződésben, az MSC visszaigazolásában, valamint a beszállókártyán sem szerepelt.

Ugyanakkor számunkra kiemelten fontos, hogy Ön elégedett legyen, ezért, ahogy azt emailben és telefonon is jeleztük Önnek, irodánk most kivételesen vállalja, hogy amennyiben a hajón befizetik az italcsomagokat, megtérítjük az előre lefoglalható ár és a helyszínen fizetett összeg közötti különbözetet.

Bízunk benne, hogy ezáltal hozzájárulhatunk ahhoz, hogy a hajóút méginkább kellemes legyen.

Üdvözlettel,
Hajdu-Pásztor Petra
Ügyvezető
petra@clickncruise.eu

Rated 5 out of 5 stars

Keep up the good work

I have just booked my 5th cruise with ClicknCruise. The website is easy to use, the whole process is straightforward, if I have additional questions, they respond promptly and prepare all the documentations very precisely. I always know what to do next before my trip.
Sometimes there are very good deals on the website due to the real-time booking.
What I miss is the option to choose my cabin via their website - if it is not a guaranteed cabin -, but I'm sure it will be included in the upcoming developments.
Definitely recommended.

25 June 2025
Rated 5 out of 5 stars

We had an unexpected issue

We had an unexpected issue, and the team was incredibly helpful and responsive throughout the entire process. They provided clear guidance, stayed in touch, and really made us feel supported. Excellent service and truly reliable—thank you for your professionalism and care!

9 June 2025

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