Both the website and the communication is perfect. The frequency and the information content of the messages I've received are just perfect. The booking process is also easy. This was my first cruis... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It was quick and smooth. I paid and get the booking confirmation paper immediately, even specify our cabin number on the ship, so I could check on MSC website, where is it located. Only what I was mis... See more
Yr staff was very responsive, helpful. They solved all our request. We asked about Cruise lines and they gave us detailed discription comparing the different lines 's pro and contra. So we could make... See more
They were friendly and helpful all along, and we will be choosing them again :) . We just wished to have more clear information about the ESTA in the US (we had to apply for a second one last minute r... See more
Company replied
Company details
Written by the company
Online hajóút foglalás pár kattintással! Azért alkottuk meg a CLICKnCRUISE-t, hogy eljuttassuk hozzátok a hajóutak élményét. Nálunk online le is tudod foglalni a hajóutad, ha már profi hajós vagy, ha pedig segítségre van szükséged a döntésben, szakértő csapatunk áll rendelkezésedre, esténként és hétvégén is!
Contact info
2. B. ép., 9141, Ikrény, Hungary, Hungary
- +36 20 492 9523
- ahoy@clickncruise.hu
- clickncruise.hu
4.8
Excellent
204 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
"Very nice experience…
"I had an excellent experience with ClicknCruise regarding our MSC Opera trip. It was easy to get in touch with them and discuss our needs, and the booking process went very smoothly. I will definitely return when it's time for our next cruise. Thank you, guys!"
22 May 2025
Unprompted review
All arrangements have been good
All arrangements have been good, however we did not get our baording passes due to an delyed response from the cruise compnay and this is unecessarly stessfull.
14 May 2025
Reply from CLICKnCRUISE
Thank you so much for your feedback. We completely understand how stressful the situation must have been, and we truly appreciate your patience throughout. We worked hard to resolve the issue with the cruise company as quickly as possible, and as mentioned in our private messages, everything has now been sorted out.
We hope the stress is behind you and that your upcoming cruise turns out to be a truly relaxing and memorable experience. If there’s anything else we can do, we’re always here to help.
Warm regards,
Petra Hajdu-Pásztor, CEO
Great first experience
Great first experience, we got all motivation & info for making a good decision with our booking. All questions were answered promptly over the phone and via email, even for cruise check-in. And finally, the cruise was just amazing : )
3 March 2025
Fast and reliable customer support.
2 April 2025
This will be the second time with them
This will be the second time with them. They are very professional, friendly, helpful and what is very important they respond really fast all the time. I highly recommend them.
26 March 2025
Absolutely satisfied
Absolutely satisfied. Requested shortly before the cruise, I was interested in, started and I have received great and very fast reactions and support from the friendly and professional team of clickncruise via phone and email. Everything worked out well and I loved my cruise.
8 February 2025
Prompt customer service
The booking process was really easy and informative. Although I did have some specific questions to reached out for some more information and customer service have been so incredibly helpful and prompt. Really pleased to have booked with Clickncruise!
28 February 2025
Recommended
The company is responsive, professional, providing advice and respond properly on any worry or question that you might have.
28 February 2025
Helpful, good experience
They were friendly and helpful all along, and we will be choosing them again :) . We just wished to have more clear information about the ESTA in the US (we had to apply for a second one last minute right before boarding on the cruise ship in the terminal)
29 January 2025
Reply from CLICKnCRUISE
Köszönjük a visszajelzésed. Nagyon fontos számunkra, hogy minden szükséges információt átadjunk utasainkat. Utánajártam mi történt, úgy látom, hogy 2024 augusztus 16-án küldtük el a beutazási feltételeket a foglaláskor megadott email címre. Az email tárgya: "Beutazási feltételek az USA-ba utazó magyar állampolgárok számára". Kérlek szólj ha nem érkezett meg, hogy utánanézzünk hol lehet a hiba. Ha bármilyen más észrevételed lenne keress bizalommal. Üdvözlettel: Hajdu-Pásztor Petra, Ügyvezető
CLICKnCRUISE very responsive
CLICKnCRUISE is a very responsive and helpful company. They answer very quickly and solve the problems right away. We have just booked a cruise with them. In just one day they sent the offer we accepted it and they booked it. We had issues with YC points and they also fixed it. Absolutely suggested!
6 February 2025
They were super helpful and available…
They were super helpful and available for all our questions. They answered quickly and we had zero problem at the cruise itself. I would travel with them any time! :)
10 December 2024
Awesome company
Awesome company, smooth, very responsive. Couldn't be happier with them, we will use them in future for sure.
27 December 2024
Great Company
Very fast respons, very professional. They knew all the answers to my questions. Highly recommending them.
21 November 2024
I can only recommend this team!
I can only recommend this team!
Choose them if you don't want to be disappointed!
There are no hidden costs, they are very helpful and answer all your questions!
We have already booked our next cruise with them!
15 October 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.