While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many people appreciate the technology and artificial intelligence features, finding them useful for streamlining workflows and improving productivity. Customers often highlight the platform's ability to centralize various tasks, documents, and communications, replacing multiple other tools. The constant development and introduction of new functionalities are also frequently praised. However, some people were dissatisfied with the user experience, the app, and the website. Several users reported issues with slow performance, synchronization problems between devices, and a cluttered interface. There were also mentions of bugs and glitches, and some found the system complex to configure, leading to a steep learning curve.

What people talk about most

User experience

Users describe ambiguous interactions with user experience. Many reviewers praise the platform's... See more

Application

Reviewers highlight ambiguous aspects of app. Many customers praise its ability to centralize work, replacing... See more

Technology

People report positive experiences with technology, highlighting its ability to save time through... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers praise its flexibility for custom... See more

Artificial intelligence

Customers had positive experiences with artificial intelligence. Many reviewers appreciate how AI agents... See more

Based on these reviews

Rated 4 out of 5 stars

Overall it's a great platform to use! Previously our company used Wrike, then we switched to ClickUp. We switched mainly because of the price. The platform its self does everything that we would want/... See more

Rated 3 out of 5 stars

We really like the UI, it’s a real eye candy, but the app’s speed is so irritating. There also seems to be an issue with synchronization between PC and smartphones. Sometimes I message the developers... See more

Rated 3 out of 5 stars

I have been using click up for more than 2 months now. Its definitely better than trying to use notion for task management. Few things that frustrates me or can be improved. There AI feature us... See more

Rated 4 out of 5 stars

Good system, versatile to any needs, but this adds layers of complexity to work out how best to configure for your organisation. The introduction of AI tools has been a big win.


Company details

  1. Software company

Written by the company

ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for humans and agents to work, together. Trusted by more than 20 million users worldwide, ClickUp is on a mission to maximize human productivity.


Contact info

3.6

Average

TrustScore 3.5 out of 5

516 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Using ClickUp on day to day tasks

Using ClickUp, I keep our team organized and focused on our goals. I create and assign tasks, track our progress, and make sure everyone is aligned on priorities. The platform helps us collaborate better and deliver results efficiently every week!

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Awesome PSome

All the features are upgraded gradually, This is a great tool and will save cheaper for all the integrations combined, CUp is your go to Project Management Software

1 November 2025
Unprompted review
Rated 5 out of 5 stars

The backbone of my digital marketing agency

ClickUp has completely transformed how I manage my team and clients. We used to juggle multiple apps for tasks, documents, and reporting, but now everything lives in one place. The automations save us hours on recurring work, and the new AI features are a game-changer for drafting client updates quickly. Highly recommended for any business looking to scale.

4 December 2024
Unprompted review
Rated 5 out of 5 stars

Click Up was already great when I…

Click Up was already great when I started using it 7 years ago. I feel it is incredibly user-friendly and agile.

But what makes it shine, is the constant development and improvement. I feel like CU is building and scaling with me as I grow as a professional

1 December 2025
Unprompted review
Rated 5 out of 5 stars

ClickUp is more a part of my routine…

ClickUp is more a part of my routine than you might imagine. I've developed a deep affection for the processes and features it offers, almost converting every coworker to use ClickUp more than anyone else. I nicknamed them Clickers.

1 November 2025
Unprompted review
Rated 5 out of 5 stars

A productivity platform that genuinely improves how teams work

ClickUp has consistently proven to be a reliable, flexible, and powerful platform for managing complex projects. What I appreciate most is how well it adapts to different workflows — from daily task tracking to coordinating multi-team deliverables. The interface is intuitive, the features are robust without feeling overwhelming, and the constant product improvements show a genuine commitment to listening to user needs.

For teams that require clarity, structure, and collaboration in one place, ClickUp is an invaluable tool.

24 November 2025
Unprompted review
Rated 5 out of 5 stars

ClickUp presents a versatile project…

ClickUp presents a versatile project management solution, commendable for its extensive feature set and customizable interface. While the platform offers a comprehensive suite of tools suitable for diverse team workflows, its complexity may pose a learning curve for new users. Overall, ClickUp provides a robust environment for managing projects and tasks, contingent upon the user's willingness to invest time in mastering its functionalities.

24 November 2025
Unprompted review
Rated 4 out of 5 stars

Task management becomes easy and…

Task management becomes easy and productive.There's one thing I feel that lacks is in many aspects data is not being generated/considered for dashboard for example : when there are multiple assignees or subtasks etc. Also haven't yet explorede feature of creating epic , story or main task and subtasks for a big feature yet just worked with simple independent tasks

4 August 2025
Unprompted review
Rated 3 out of 5 stars

It used to be good for keeping tasks in…

It used to be good for keeping tasks in one place. But now its getting too expensive, and almost everything needs a payment, even checking the history of past messages. It still works, but it doesn't feel worth it anymore.

19 November 2025
Unprompted review
Rated 5 out of 5 stars

Essential Tool for Agency Operations and Client Management

I've been using ClickUp professionally for 2+ years as a consultant, implementing it for multiple agencies and businesses. It's become my go-to platform for building complex workflows and client management systems.

What stands out:
- Incredible flexibility for custom workflows and dashboards
- Native automation capabilities that replace multiple tools
- Ability to structure workspaces for different team sizes and industries
- The dashboard features give teams real-time visibility they've never had before

I've successfully deployed ClickUp for an SEO agency managing 20+ client projects (9-person team) and an outbound sales agency needing workflow restructuring. In both cases, the platform handled complex requirements without breaking.

The learning curve is real - it's a powerful tool, which means it takes time to master. But once you understand the system, you can build almost anything.

As someone who's built workspaces using custom field configurations, and multi-level automation, I can confidently say ClickUp delivers for teams serious about consolidating their operations.

If you're looking for a simple task manager, this might be overkill. But if you need a full operations platform that scales with your business, ClickUp is worth the investment.

17 November 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look