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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many consumers express significant dissatisfaction with the payment system, citing issues with withdrawal processes, unexpected fees, and receiving less than expected earnings. People also report problems with the website, including grammar and spelling errors, and a general lack of functionality, with many tasks being buggy or not working as intended. The user experience is frequently described as frustrating, with numerous screen-outs during surveys, tasks being rejected without clear feedback, and accounts being suspended without proper explanation. The customer service is a major point of contention, with many people finding support unhelpful, unresponsive, and often redirecting responsibility. Reviewers also mention that the overall service is poor, with concerns about the legitimacy of tasks, the low pay for the effort required, and the company's handling of personal information and account suspensions.

What people talk about most

Payment

Consumers express significant dissatisfaction with the payment process. Many report issues such as delayed... See more

Website

Reviewers highlight significant dissatisfaction with the website. Many customers describe it as one of the... See more

User experience

People report negative experiences with user experience, citing a broken and unfair system with numerous... See more

Customer service

Clients share negative opinions on customer service, with many reporting zero communication and unhelpful... See more

Service

Customers consistently note negative experiences with service. Many reviewers express extreme disappointment,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Good platform but the withdrawal process sucks 😔 How can I work for £10.1 and end up getting 6USDT to the final destination First I got charged for sign up fee to their own in-house global walle... See more

Company replied

Rated 3 out of 5 stars

It is a great app, with limited task. The payment system though is disappointing, you get far less of what you're suppose to receive.

Company replied

Rated 3 out of 5 stars

Not a terrible experience but definitely not a good one. Some of their "tasks" seem scamish. I had an issue when first signing up. I hadn't gotten the email from the first signup, so I figured it wasn... See more

Company replied


Company details

  1. Association or organisation

About clickworker

Written by the company

Clickworker is an online platform that offers micro jobs to a global community of over 6 million freelancers.

clickworker is always looking for people from anywhere in the world who enjoy writing, translating, researching, and data processing. clickworker provides digital tasks to interested workers – we call them Clickworkers.

As a Clickworker you earn money working completely independently on your own schedule from any personal computer with Internet access.

Being a Clickworker is not complicated – even for a newbie. Initiation and training assure that you attain the necessary competencies to use the workplace interface. All workflows are designed to be very user friendly. For many tasks no special or formal qualifications are necessary. Almost anyone can participate.

How it works:
You can sign up as a Clickworker free of charge. You work independently, your schedule is flexible and all you need is a computer and/or mobile device with an Internet connection. You decide when and how much you want to work – on a freelance basis.

-> Become part of the Clickworker Community!

Contact info

2.8

Average

TrustScore 3 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I'm learning now things indeed

I'm learning now things indeed

18 August 2024
clickworker logo

Reply from clickworker

Dear Clickworker, your 5-star rating for our app is truly appreciated. Knowing that you enjoy working with our company and being a part of clickworker inspires us to do our best. We'll continue striving to make your experience with our app as enjoyable as possible in the future. Kind regards, Clickworker Community Support

Rated 5 out of 5 stars

Clickworker is great

Clickworker is awesome and the tasks are easy and fun!

18 August 2024
clickworker logo

Reply from clickworker

Dear Amanda, your positive rating brightened our day! We're grateful for your positive feedback on our platform. It motivates our team to strive for excellence. Thank you for being a valuable member of the clickworker family. Kind regards, Clickworker Community Support

Rated 5 out of 5 stars

I got support from cs fastly

I got support from cs fastly, it helpful to solve my problem

17 August 2024
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Reply from clickworker

Dear Clickworker, your positive feedback about our customer support is truly uplifting. We are delighted to hear that our support team was able to assist you promptly. Your satisfaction is our priority, and we look forward to continuing to provide you with excellent service. We hope you will have only positive experiences ahead. Thank you very much for this great review and for being a member of the clickworker family! Kind regards, Clickworker Community Support

Rated 5 out of 5 stars

So far do good this app is great

So far do good this app is great, I'm just starting but it always has work

15 August 2024
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Reply from clickworker

Dear Angela, thank you for the favorable feedback and for the 5-star rating. We're dedicated to maintaining the high standards. Thank you for being a part of our company, and may your experiences with us continue to be excellent. Kind regards, Clickworker Community Support

Rated 5 out of 5 stars

I can only rate their community…

I can only rate their community support, they respond quickly, and apparently will help you with whatever is that you need.

16 August 2024
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Reply from clickworker

Dear Clickworker, your positive feedback about our customer support is truly uplifting. We're delighted to know you enjoy working with us. Your satisfaction is our priority, and we look forward to continuing to provide you with excellent service. Thank you for being a part of clickworker! Kind regards, Clickworker Community Support

Rated 5 out of 5 stars

I am new to your platform and so far…

I am new to your platform and so far the customer service has been great!!
Thank you..

15 August 2024
clickworker logo

Reply from clickworker

Dear Patricia, we're thrilled to receive your positive comment regarding our support team. They're dedicated to providing excellent service, and your acknowledgment reinforces their efforts. If you ever require assistance, don't hesitate to get in touch. Thank you for being a part of our company, and we eagerly await your participation in our projects. Kind regards, Clickworker Community Support

Rated 5 out of 5 stars

Excellent Support and a Great Experience!

Recently, I encountered an issue that required me to contact their support team. I was genuinely impressed by how quickly and efficiently my problem was resolved. The support team resolved my problem in no time. This level of customer service is rare, and it really made me appreciate the platform even more.
Clickworker has proven to be a reliable platform, not just for the tasks and opportunities it offers, but also for its top-notch customer support. I highly recommend it to anyone looking for a user-friendly platform. Keep up the great work, Clickworker!

15 August 2024
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Reply from clickworker

Dear Carmen, your positive comments about our support team are greatly appreciated. They work diligently to provide high-quality customer service. Whenever you need assistance or clarification, please get in touch with us – we're here to help. Thank you for being part of our community. Kind regards, Clickworker Community Support

Rated 1 out of 5 stars

I did the work but don't get money

I did the work so I got money but a few minutes later money back. They had made arrangements but also returned the money. Clickworker is fake. I'm really people.

13 August 2024
Unprompted review
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Reply from clickworker

Dear Mostafa, that is not true. Clickworker is a reliable company that pays for all tasks that were completed correctly. Is it possible that the work you submitted was checked and rejected? The reasons for rejecting work can range from results not meeting the quality requirements requested or work instructions not being followed closely enough. If this is not the case, please contact us via https://support-workplace.clickworker.com/support/tickets/new and provide the workitem number of the task. We appreciate your understanding and look forward to the opportunity to help you. Kind regards, Clickworker Community Support

Rated 5 out of 5 stars

I had some issues with the PayPal…

I had some issues with the PayPal verification but Clickworker Support Team were very patient with me I resolving the problem and their responses were also very quick. Really satisfied.

14 August 2024
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Reply from clickworker

Dear Sanjana, we are pleased to read your positive comment about our service. We do our best to give every user a good experience on our platform. It is great that you appreciate this and that you are part of our company. May your experience with us will always be excellent. Thank you for your work and for your nice feedback! Kind regards, Clickworker Community Support

Rated 1 out of 5 stars

Immediate suspension

I just tried to create an account, with which the website responded with them immediately suspending my not even activated account. The only way for me to get them to lift the block is showing them proof of my identity and my address over the internet. Is this suppose to prepare you for the work on the website or what? No way I will just send a company a picture of my ID right after they immediately blocked me

14 August 2024
Unprompted review
clickworker logo

Reply from clickworker

Dear Nico, the valid documents are used for the verification of your account. If it is ascertained upon verification, that you have not committed any serious breach of our terms and conditions, access to your account will be reinstated. Otherwise, your account shall become permanently suspended. We would like to request you to please contact our support again, so you will be advised on some alternative valid documents that you may share with them. Account verification is part of the measures to ensure that our community is protected from fraudulent activities. Thank you for your understanding. Kind regards, Clickworker Community Support  

Rated 5 out of 5 stars

Very good app for earning extra money

Very good app for earning extra money, offer training and posibilitty

12 August 2024
Unprompted review
clickworker logo

Reply from clickworker

Dear Jonida, thank you for sharing your nice feedback. It's good to know that you rate our platform so positively. We are happy that you are part of our company and we hope your experience with us continues to be pleasant! Kind regards, Clickworker Community Support

Rated 5 out of 5 stars

Easy & Fast Support

How easy it was to just ask to correct a mistake I'd made and how fast the issue was solved.
Communication was very good.

13 August 2024
clickworker logo

Reply from clickworker

Dear Gabriel, thank you for taking the time to share your review with us. We are pleased that our support team was able to resolve your issue quickly and effectively. Our support agents work 24/7 to help every user as quickly as possible. We really appreciate that you enjoy working with us and recommend our company. It is great that you are part of clickworker and we hope your experience with us will always be enjoyable. Kind regards, Clickworker Community Support

Rated 5 out of 5 stars

Clickworker Support is Awesome!!…

Clickworker support responds very quickly when you have an issue! That in itself is a game changer!

10 August 2024
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Reply from clickworker

Dear Tana, thank you so much for this great review! Your positive feedback about our customer support is truly uplifting. Your pleasant experience is what we strive for, and we are grateful for your contribution to our community. We look forward to providing you with lots of rewarding projects and awesome support. Kind regards, Clickworker Community Support

Rated 5 out of 5 stars

Fast and eficiente service

Fast and eficiente service. Thank you Very much.

12 August 2024
clickworker logo

Reply from clickworker

Dear Clickworker, thank you for your review. We're pleased to hear positive feedback on the work of our support team. They try their best to provide high-quality assistance. Rest assured, we'll continue working hard to maintain the topmost level of your experience with us. Thank you for being part of our community, and we look forward to your participation in our projects! Kind regards, Clickworker Community Support

Rated 5 out of 5 stars

Clickworker solves every problem timely…

Clickworker solves every problem timely whenever it arises.

12 August 2024
clickworker logo

Reply from clickworker

Dear Dhavendra, a big thank you for taking the time to share your review and for giving our app a 5-star rating! We're committed to ensuring your future experiences with our app are nothing short of delightful. Thank you for being a valued member of our company! Kind regards, Clickworker Community Support

Rated 5 out of 5 stars

The service is great

The service is great. The tasks are easy to understand and easy to do. Their customer support is also best they respond to query tickets fast.

11 August 2024
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Reply from clickworker

Dear Vineet, your positive feedback about our customer support is truly uplifting. We're delighted to know you enjoy working with us. Your satisfaction is our priority, and we look forward to continuing to provide you with excellent service. Thank you for being a part of clickworker! Kind regards, Clickworker Community Support

Rated 4 out of 5 stars

They give me prompt answer to solve my issue which are not listed in FAO

You provided me with highly prompt solutions when compared with other customers.

11 August 2024
clickworker logo

Reply from clickworker

Dear Clickworker, we appreciate the feedback. Please let us know how we can earn your 5 star rating by contacting us at https://support-workplace.clickworker.com/support/tickets/new. Thanks! Kind regards, Clickworker Community Support

Rated 2 out of 5 stars

I spent a lot of time for a few cents

I spent a lot of time for a few cents. 3,47 EUR for two hours of work. That does not pay for me.

9 August 2024
clickworker logo

Reply from clickworker

Dear Norman, our support team would be pleased to look into the matter and help you resolve it. Please contact them through, https://support-workplace.clickworker.com/support/tickets/new and describe to them the issue in detail. Thank you. Kind regards, Clickworker Community Support

Rated 5 out of 5 stars

fantastic support team

I've had a great experience with Clickworker! The platform is easy to use, and the variety of tasks available makes it both engaging and rewarding. The support team is fantastic—they’re quick to respond and incredibly helpful. I recently had an issue, and they followed up promptly to ensure everything was resolved after the latest Android update. It’s clear that they value their users and are committed to providing a positive experience. I highly recommend Clickworker to anyone looking for flexible work opportunities.

10 August 2024
clickworker logo

Reply from clickworker

Dear Moamen, your kind words about our diverse projects and reliability mean a lot to us. We are happy to have you as a valued part of our clickworker family. Your enjoyment of our platform and customer support is what motivates us. We are thrilled to be a part of your journey, and we look forward to providing you with more enjoyable and rewarding opportunities in the future. Thank you so much for this great feedback and recommendation! Kind regards, Clickworker Community Support

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