CliffSide London Reviews 

496
•
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

If I could give 0 i would. This is a SCAM website the orders are not real. When I ordered my product I recieved an email saying it was due to be recieved by evri. After 4 months the package never ar... See more

Rated 2 out of 5 stars

Overpriced tees- some at £40, nice designs but they obviously do fade- material nothing special Size- bad: medium in some tees has a very short length Delivery: probably the worst I’ve ever see... See more

Rated 3 out of 5 stars

Clothing: GREAT QUALITY AND GREAT SIZES, LOOKS FIRE delivery: absolutely awful, if you are buying it for someone’s birthday you might as well order it a whole year in advance because they take so l... See more

Rated 4 out of 5 stars

I’m not sure why everyone is complaining about this brand. They’re great! Amazing service with packaging and cards that show they actually care about their brand. The quality of the hoodie i bought wa... See more

Company details

  1. Clothing Shop

Written by the company

The CliffSide. All our clothing has been refined to a premium quality, and has been designed from professionals with years of experience. We are the best you can get. CliffSide London (CSL), was planned in early 2019. The big launch took risk, dedication and failed projects - until we were finally ready. The phrase "From the CliffSide" is referenced to represent a "Risk Taker".. Read more on our site.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

496 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.4

All reviews

(496)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Do not order from these

I ordered a hoodie on the 17.10.23 and haven't received anything yet and it's the 30.10.2023 today. I have emailed them twice and I have had no response. So I dont know what they are playing at.

30 October 2023
Unprompted review
Rated 1 out of 5 stars

They don’t deliver the item

Ordered around the 13th of October for a birthday gift on the 20th. Wasn’t too phased that it didn’t come but the fact it’s almost November and there’s been no response to emails or instagram dms. That’s a joke. Disgusting brand. Need to be closed down or investigated for theft. Seems like I’m not the only one either. DO NOT BUY FROM HERE

29 October 2023
Unprompted review
Rated 1 out of 5 stars

SCAM!!

SCAM!!! Order 6 weeks ago and still am yet to receive the tracksuit I ordered. After emailing support I only received automated replies and attempted to cancel my order which has just been ignored. Don't buy from these thieves.

26 October 2023
Unprompted review
Rated 1 out of 5 stars

Please do not buy

The delivery took a month when it said 3-4 working days bear in mind i paid for shipping. Customer service is so useless the only reply i had was an automated email saying they would give a gift which was practically useless as it was only 20% off. Then when the tracksuit came both the sizing and colour was off and they are refusing to give a refund please do not buy from these insta brands.

22 October 2023
Unprompted review
Rated 1 out of 5 stars

Horrific service

Horrific service, waited almost a month to get my hoodie and when it came it was covered in yellow stains and had no labels as if someone has already worn it and threw it into the packaging. When I emailed them to try return it or get an exchange they said they can’t without pictorial evidence but the stains aren’t visible on camera and can only be seen in real life. Now because of this I am stuck with a hoodie that I can’t even wear.

13 October 2023
Unprompted review
Rated 1 out of 5 stars

Would never order from these crooks who…

Would never order from these crooks who are trading unlawfully in the UK who do not accept returns as the quality of the material and sizing is completely poor. They will be reported and to get My refund I have been forced to do a chargeback as I informed them of my issues as soon as i received My parcel.
Beware of there unlawful practices before ordering

14 October 2023
Unprompted review
Rated 1 out of 5 stars

Still waiting from my order from May

Still waiting from my order from May - company refused to refund which is against the law as they are in breach of contract. After 3 months agreed to replacement order. Yes you guessed it can’t fulfill that order either. All of the 5* reviews are fake. I have checked them through Analyze URL. If you see there is a blast of 5* fake reviews straight after a genuine 1* review for bad trading. This company is trading fraudulently. You will regret using this company. I am reporting to Trading Standards.

5 May 2023
Unprompted review

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