Rugby Nut Reviews 371

If I could give this company no stars I would. Their customer service is non existent. I ordered a mug for my son for Christmas which on delivery you could hear that the contents were smashed before even opening it. The packaging was completely insufficient for a fragile item as the box was clearly a manufacturers packing box and not a shipping box with nothing around it to cushion any impact. Why send something breakable without proper packaging for shipping?
When I emailed for a refund I got a standard reply which included "Please be aware that if you send multiple messages then you will automatically get pushed back to the end of the queuing system."!!
I emailed again a couple of weeks later and have had no response at all. As another reviewer has said, they just take your money and run. Not an attitude I expect from anyone involved in rugby. No decency. Poor show Rugby Nut.

For me, the clever use of iconic fonts & symbols is very appealing. I've purchased several items in the last few months & can report no fading or mileage issues, shipping and delivery are excellent.

A god example of how it should be done

If you want unusual rugby related merchandise then this is the perfect site.
The packaging is brilliant. In the past I have ordered mugs from other places, the majority of which were badly damaged when delivered; not in this case, boxes fitted perfectly. You can't beat attention to detail like this.

Ordered 2 t shirts arrived on time size was as expected. package was a little damaged i blame the delivery guy. All said and done i would happily purchase from Rugby Nut again . many thanks

There should be a no star available. Non existent customer service. Need to contact, they do not reply, phone doesn't work.
So angry as spent money and they have zero care towards their customer. Avoid this company. They dont deserve business.

Have only placed 2 orders from Rugby Nut, and both times I am more than happy with my shirt & hoodie. will definately be ordering again.

Hoodie arrived on time. Was as described. And was good quality.

Brought items twice now, they were presents but lovely.

I have purchased several items from Rugby Nut and on every occasion I have been delighted with not just the service but the quality of the products

Ordered this for my daughter and im VERY pleased with it !! Excellent quality hoodie and also it was delivered so quickly, I was really surprised. Would definitely recommend.

Great product, my son loves it and quick delivery

Me and Jane went to oz to Tate lions tour
We took 6 tee shirts 👕 of different designs all of which where the best quality and brilliant design and funny 🤣
The amount of people who asked
Us where we got them from was
Great and I gave them all the websites details to get their own
We could not fault anything
And are waiting for are Xmas 🤶
Jumpers to arrive
I would 100% recommend rugby nut and have got Jane a funny tee shirt for Xmas day and will be be getting more T shirts in the future
Regards
Paul and Jane

No stars!!
I have tried to contact them several times as I got completely the wrong item.
If you press on the link for returns it comes up with an error message.
There’s no way to contact them either.
I have bought from them in the past and was very pleased.
Never again after this!

Having ordered from these guys twice now I can thoroughly recommend them. Item details, quality and sizes are spot on and delivery is timely. You probably couldn’t do better elsewhere!

Sizing no where near what was advertised. Impossible to get in touch with them to implement a return. Buy elsewhere!!!!!

i ordered a a christmas sweater plus 2 other items it arrived on time i found it easy to order would definitely recommend them has the items are off good quality

Had a frustrating start with this company in trying to exchange items, but resolved after a bit of "detective"work. Qualityof items is good but would advise ordering next size than regular size as the sweatshirts are smaller than stated.

I ordered from this company 16 :01:2025 a 6 nation’s sweatshirt and am still waiting!! Despite my emails and phone calls never answered !!!£43:07 paid RN18092 order number

I liked the quality of both the tee shirts and the humor!
Ordering and delivery were easy so all in all a great experience

Ordered two tops on the 18th of August and they were delivered on Wednesday the 20th, this was excellent service from Rugby nut, especially when I requested the items to be delivered no later than the 22nd. High quality T-shirts and service, great company.