Overall waiting time was great, and they did so well to support myself and my son throughout his assessment and his diagnosis. They done very well in understanding him, and i couldn't of asked... See more
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Company details
- #20 of 36 best companies in Mental Health Services
- #3 of 5 best companies in Child Psychologist
- #8 of 12 best companies in Mental Health Clinic
- #4 of 7 best companies in Psychiatrist
- #5 of 6 best companies in Psychologist
- #3 of 4 best companies in Psychotherapist
Written by the company
We are one of the UK’s leading providers of mental health services who work both privately and with the NHS to help people and families experiencing mental and emotional difficulties to get better. Through in-person and remote appointments, we connect thousands of patients with senior clinicians for a range of mental health difficulties including autism, ADHD, anxiety, and depression. Mental health affects us all. Whatever your challenge, we're here for you.
Contact info
11-12 Lister House, W1G 9ST, London, United Kingdom
- 0203 326 9160
- help@clinical-partners.co.uk
- clinical-partners.co.uk
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Best decision to go through clinical partners
It was really great, the nurse was lovely and took a lot of time to listen and understand me! It was such a quick process .
The assessment that was undertaken
The assessment that was undertaken, was very professional and both my granddaughter and myself felt very relaxed.
Very helpful.Quick.Lovely staff
Was very very helpful, spoke to a lovely woman ( Angela ) who was so understanding and caring especially after she found out I hated video calls etc. Everything was very easy to figure out and do also was quite quick with everything which made it 10x better
Just a really friendly patient focused…
Just a really friendly patient focused lovely lady who was able to put with an inteferring mum
May use AI-assist with repliesRead more
Cannot log in
Cannot log in, also it’s asking what relationship I am to the patient! I am the patient!
This is odd
I received a message saying my questionnaire was not complete yet I did complete it, it clearly didn’t save
I have been waiting for 3 years for a diagnosis I find form filling hard as it is!
A trait of autism and adhd!
Access needs to be more easier for patients!
Very dissapointed

Reply from Clinical Partners
System was simple to use
System was simple to use. Nurse who carried out diagnostic call was fantastic. No complaints at all. 8 months from beginning the process to receiving a diagnosis.
Professional
Professional, and understanding.
Every person we spoke to was lovely.
The whole experience was as stress free and clear as it could be
Trust the process
I’ll admit I was unsure about doing the assessment online. I was worried that things would be missed, not seen/heard properly. I was completely wrong. If anything I think it was better, my son being in his own environment. Thank you.
Very friendly and understandable people.
Very professional
Very professional. My assessor Angelina was extremely understanding and explained everything to me so patiently and in detail. Very happy with the service.
Excellent
I am so happy about the service i have recieved from clinical partners from start to finish, everyone I spoke to from the admin team to the clinician Adil Bhaloda was amazing and made me feel comfortable to be able to speak to them. another plus was from handing in my initial assesment to getting my 121 assesment took 2 weeks, I have been advised to also get checked for autism which i will definatly be doing. my 6 year old son has also been diagnosed with autism with clinical partners and that service was as outstanding as the treatment i got so thank you to Adil Bhaloda
Precious Akenzua and Harriet O Brian
The Dr was friendly and helped Isla…
The Dr was friendly and helped Isla feel comfortable after feeling very anxious
I felt heard and finally knew the…
I felt heard and finally knew the issues that faced me on a daily basis
The experience was good overall but did…
The experience was good overall but did not fully understand some of the questions or what it was you wanted… you sent to me a report and also to my son regarding your interpretation of how the meeting went and your experience with me and I found it all very negative and I was a bit disappointed.
Amazing experience and didn’t wait too…
Amazing experience and didn’t wait too long for assessment
My experience with yourselves have been…
My experience with yourselves have been delightful and amazing. Polite and helpful staff, would definetly recommend to anyone who needs help and advice with a diagnosis.
Thank you so much
From getting referred from my doctor to…
From getting referred from my doctor to the actual assessment, I only had to wait about 3/4mths if that. I was so nervous sat waiting for the assessor to log in and when she did my anxiety went through the roof. I have to say within about 5 minutes she put me at total ease. The assessment itself went really smooth (apart from me not charging my laptop up). All the way through it was more of a conversation,
Yes she did ask questions but it just flowed so easily and before I knew it, it was over. Mine did take just under an hour and a half. At the end of the assessment I got my diagnosis of ADHD and even though the actual assessment had ended she still was talking to me for about 20/30 mins explaining what would be beneficial to me and would work and what wouldn’t. I have to say I can’t find any fault whatsoever with my assessor Hannah. All the way through she kept me fully at ease, she was very understanding and considerate. Her tone of voice as well is what helped me through the process and her calm manner, even though my laptop lost its charge, then I connection, she remained calm and stopped me from proper panicking when I got back on. For anyone wanting to choose a provider with the right to choose pathway, I would a million % recommend this company. Thankyou so much Hannah for all your support and I’m definitely sure your next assessment does as well as mine did.
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