Clix Therapy Reviews 380

Avoid. Purchased a product broke on first use and have now tried to contact them and no response so disappointed and left out of product. Will defo be taking further action. Defo bullying sales techniques 🤦🏻‍♀️😡

Avoid! Overpriced poor quality product, not fit for purpose. Bought larger one with belt, started leaking after 2nd use, rendering it unusable. 2 online help requests ignored, email ignored. Complete waste of money. Taken in by a hard sell at the TCS London marathon expo!!

DO NOT BUY. Bought the knee clix and it burst after 1 use!!! I purchased the extended 2 year warranty. I’ve contacted them 3 times via email (the one they provided me) and the website form and had no reply to any of them. Extremely disappointing product and customer service (or lack there of). Having to do a charge back through the bank for my money back on a product that lasted less than a month on one use. Terrible company.

The products worked once and never again. I have been waiting for a refund on my products since February. Do not purchase these products.

I bought these an an Expo and they work for sure, the click button is hard to trigger in the beginning but eases up with time. Its a super cool product with the crystals heating up immediately and the warmth lasting about an hour. The big downside is they are so annoying to de-activate. You are supposed to boil them in water until all the crystals disappear but they take forever, you have to constantly keep stirring and taking them out to check on them. And even when you think all the crystals are gone and it has been reset, there could be just 1 crystal left in there and the whole thing will reactivate itself.

So dissatisfied. We bought several Clix products at a marathon bib pickup. The woman selling them seemed so trustworthy. I spent $200 and my sister-in law spent $200 on several Clix packs. I was able to use mine twice before they stopped working and my SIL once. All of them. We both feel ripped off and disappointed.

I bought a whole pack; €40 worth and I can't get it to work. I've read the instructions a few times and followed them but still can't get it to work. I bought it at the Ideal Homes Exhibition in Dublin, they were so persuasive and I feel like a fool for falling for this product... hook, line and sinker.

I had a question about my purchase and while it did take a few weeks to hear back from them initially, they were able to correct my concern and I give them 100% satisfaction with their customer service team.

What went wrong Sorrty just not got the time to list everything . How the management and staff have the cheak to look people in the eye and tell blatant lies. They should never get a nights sleep I was guilty and foolish HUGE CON at the Naidex exhibition in March.

I'm remembering all of us disabled folk who stupidly queued to be conned in broad daylight. How I wished I have read the reviews first

Naidex please vet these terrible people and product before you become party to this fraud another year,

I, and Im sure many others thought thar under the Naidex b;anket quality of exhibitors would be guaranteed

I was succked in hook line and sinker Hat surround and supporting my neck and shoulder region m awewome add to that lower nack mmmmmm get better they of courswe cold hands nned help yeeaaaahhhh and at a discount Soon my discounted bargain was £100 who cares???? Just turn the heating down or miss the odd mea Us disabled must be loaded

WHAT UTTER RUBBISH Nothing I have works
I've boiled in exaclty as told Ctystal free 100 % certain Timed it examined it and every unit is the same The ide of liftiing the heavy units out of a boil;ong pot iees fearsome I have Parkinsons as one of my conditions and I am now hugely embarassed to have been so easily taken in

Briefly avoid like the plague Worthless plastic bags filled with coloured hard setting gell with a hardly visible "coin" Must have cost coppers
BE WARNED EVERYONE DON'T THROW YOUR HARD EARNED MONEY AWAY

Just bought neck Warner for a friend at the ideal homes exhibition in Dublin . Bottom line just couldn’t activate it and we both tried several times . I’m annoyed for being so stupid to have succumbed to a sales pitch - I normally never do . Please DON’t BUY THIS PRODUCT . caveat emptor !!!!!!!!!!!!

the 1st item burst on me the 2nd one didn’t work went to active it & the metal pin burst it again so having major issues with them had no reply from them terrible service so if u see them around normally on a pop up stand stay clear just pure cowboys & will rip u off

Great customer service and the products are brilliant we love them. Will purchase again

bought this product xmas 24 have only used a few times and it burst after boiling it very serious injery could have happened has to be taken of the market

WE HAVE CONTACTED THE COMPANY SEVERAL TIMES BY EMAIL, NO RESPONSE. DO NOT BUY THIS PRODUCT. CUSTOMER SERVICE DOES NOT EXIST. PURCHASED AT THE AMERICAN DENTAL ASSOCIATION SMILECON CONFERENCE. THEY DO NOT STAND BEHIND THEIR PRODUCT, THE WARRANTY IS USELESS.

DO NOT BUY THEIR PRODUCTS!!!!
I am only giving them one star because I cant go lower. We purchased hand warmers and the 2nd time we inserted in hot water the packet exploded. We contacted them and they refunded us the purchase but also required us to ship back the items we purchased. They would not cover the shipping costs for a faulty product that we did not feel confident in using anymore.

Well I will add my dissatisfaction to the long list of other customers. I wish I had taken the time to read reviews prior to spending over $200 on their products. The sales girl assured me they would be great as cold compresses, not just heat. I am recovering from intense foot surgeries and cold is all I need. These are terrible as cold compresses. They freeze to such a point that they are extremely heavy and not pliable to work around the wounded areas. I have sent several emails to the company (of course this is one of those scammy companies that you cannot call and speak to a human) and they have only offered a 50% refund which I am unwilling to accept. I have filed a dispute with my credit card company and am hoping that will work. These are garbage products and should not be allowed to be sold at trade shows where health care professionals are trusting that the product is reputable when it is not. I will not stop until i get a full refund. Lesson here too is always check for reviews when buying something at a trade show or a new product you’ve never heard of before.

We buy this on an hexibition for dentist, inefficace product very expensive, waste of money and time,pay attention where you put your money

What a rubbish product. Bought neck heat pack from Cycling show in NEC Birmingham. So disappointed that we cant use it again.
Tried contacting the company for refund and no reply.
Not happy

I have been reaching out to start the return process and have had no instructions on how to complete. Very unhappy with product and service.

I just opened mine. I bought the neck/back warmer, knee warmer & hand warmers & absolutely can't get the metal button to work on ANY of them! My husband can't either. We've tried everything!