Giacom Reviews 225

Our company has recently joined the reseller program at Messagestream, and all we can say is what a fantastic service they provide. Unlike other reseller programs, there are no pushy targets and badgering salesmen on your back. Additionally the system is extremely straight forward to administer, and combined with the branding capability I dare you to find anything else in the market place that really compares. We are going through a process of rebranding and when that has happened we will be whole heartedly pushing 'our' hosted exchange. - thanks Giacom

I've set up some demo accounts with a view to moving some of my customers from another hosted exchange provider to messagestream.

So far I've found the user interface really easy, the product good, and the support (which I needed once - and turned out to be my error) very fast and helpful.

I am extremely happy with my purchase, having moved from OVH I have found your control panel to be both responsive, sleek, fast and easily navigable. To date your customer support has been almost instentanious (No one knows how to spell that word, not even Google!) and the quality of service is outstanding. The service is outstandingly fast and even with the sync between my iphone, ipad and workstation it works almost instantaneously.

For the price i am paying i find it an outstanding level of service and am well and truly looking forwards to offering your services to my customers as well as migrating my own company over to your services as well.

I have been looking for and tested several cloud based Exchange services but have to say that MessageStream provides by far the best!

The service and support is second to none, and my own exchange account was setup in minutes.

Would definitely recommend to others!

Just a really quick note to say that if you want to partner with a great company for hosted Exchange and Sharepoint solutions, Giacom should be your first point of call.

We have been working with these guys for a number of years and have found the products and infrastructure to be ultra reliable, and the personal service from the team, Steve in particular being second to none.

The reliability of the services and our ability to get questions answered quickly makes our job of delivering impeccable service to our clients that bit easier - I'm sure we will all agree that waiting around for a 3rd party to respond is a frustrating time, and not an excuse that our client should or would understand.

If you wanted Exchange or Sharepoint Solutions, talk to Giacom, they are........

I have been impressed with the support to resellers. All technical questions answered quickly and correctly. Keep it up

MessageStream have been very good with us since we started using their services in early 2012. We found a few bugs and issues with the solution, but having forwared our feedback and recommendations, we are pleased that MessageStream have implemented most of the suggestions we gave, and have provided extra functionality that we requested, wherever possible. We have been in regular contact with Ian who has been more than helpful and appreciative of our feedback and has kept in regular contact. The system MessageStream offers has proven to be reliable, sturdy, easy to manage, and beneficial to our customers. We are looking forward to the next series of updates that should overcome the remaining snags we reported recently. Well done MessageStream, this solution is cost effective, reliable, and supported by an excellent & friendly team. We couldnt ask for more really.

I'm been using Giacom services from few months now, never had any problem, Giacom guys really knows what they are doing. Great service

From the first online chat with the sales agent to the use of the service (which to date has been faultless), I have been very impressed with Giacom and I am delighted to have chosen them as our hosted Exchange provider.

This is such a good deal and the support is excellent. I had loads of issues transfering the pst files but Giacom were really patient and helpful and I could always talk to someone on the phone - no automated answering service nonsense. I would recommend Giacom to anyone considering moving to a hosted exchange.

Have only been with Giacom a couple of weeks but so far no issues and all support queries promptly resolved.

Can't fault these guys, everything about their service is spot on and gives me great confidence in reselling a product to my clients that just works!

Simple, affordable and solid service. But its the support that takes the cake. Very efficient. Keep marching!

We have only been using Giacom for a short time, the set-up was easy and painless, any questions we did have were quickly answered.

The system is fast and so far has been very reliable, access from anywhere and on mobile devices is great and not having to maintain our own mail server a huge advantage.

Only minor niggle relates to payments, you can't pay by direct debit which is a bit of a pain.

We migrated from another hosted provider and as well as halving our costs, we are getting significantly better service and support.
The platform is also very well laid out and easy to use.
Nuff said!

Basic email works well and the management tool is easy to use however I would like to have the ability to send emails using multiple from addresses which is something that is not yet supported.

Though the support desk has been very helpful I would have liked to be able to help myself with some of the issues and the online support material is not comprehensive enough to allow this.

The products are simple but effective. If you need any help they are very helpful - all-in-all a very good service.

This was the perfect solution to my business requirements with excellent help from Giacom in setting things up. The easy interface with any pc and my iPhone means I can access my e-mails where ever and when ever I want and I would recommend it to anyone.

We looked around for a hosted exchange solution for some time. I stumbled across Giacom from a Google search. From the initial conversations with them to a bit of hand holding while setting up it has been very easy. Great support from knowledgeable sales and support staff.
I would fully recommend these guys.

Having looked at a number of Hosted Exchange resellers I found Giacom. What a revelation! the product is excellent, the service is first class and my Technical Sales contact has been outstanding. From the moment I signed up to resell the product I have been very impressed by the simplicity of setting up new clients with Hosted Exchange. The add-on options for the service allow me to add extra value to my sales whilst being assured that Giacom are there if I run into any issues.
Thanks Giacom!