I’ve been using the Cloudpillo Plus for a while now, and the comfort level genuinely surprised me. The pillow feels soft at first, but it still gives enough support to keep my neck aligned properl... See more

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Trying to return a pillow and pillow cases. They ask for photos beforehand. Even though I had to check the box "still in original packaging". I think this is in order to delay you as a customer, so y... See more
Company replied
Pillow arrive quickly and was packaged well. As with all new pillows the first night was strange but after that it was great to sleep on. Due to old neck injury can be difficult to get a supportive pi... See more
I have recently purchased the superking partner duvet unfortunately on delivery the wrong item had been sent(easily done in a busy warehouse). After reaching out to customer service via email the is... See more
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Company details
About Cloudpillo
Written by the company
Written by the company
- Cloudpillo, the highest rated bedding store on Trustpilot!
- You get 100 nights to try your Cloudpillo at home. If you find within those 100 days that it’s not the right fit for you, no problem. You can easily return it, hassle free.
- 2 year warranty
- To ensure the quality of our products, you receive at least a 2 year warranty on your purchase. If something happens within this period, no problem. We’ll send you a new one right away.
- Fully adjustable
- The Cloudpillo Original is completely adjustable to your personal preference. That’s how we guarantee you the best sleep of your life.
Our sleep trial promise
At least 100 nights of trial sleep
Contact info
Reitscheweweg 1, 5232 BX, 's-Hertogenbosch, Netherlands
- support@cloudpillo.com
- cloudpillo.com
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I'm not too sure about the side…
I'm not too sure about the side sleeping pillow. I even paid extra for a cooling cover however the cover is straight and not curved. I am just not too sure it is comfortable. I bought the other one and it's good. I just need to remember which side is the soft side.
I keep being pestered for reviews so that's why I'm having to write this now. When I'm back from my holiday I will try the pillows some more.

Reply from Cloudpillo
Amazing pillow and amazing service
I ordered the pillow and was just amazing as mentioned in the advert. When I washed my pillow in the washing machine which I should not have it damaged the pillow. I emailed the company and was just amazing to hear that they will send a new one. The process was so easy and the pillow is just amazing as now I do not get headaches or stiff neck anymore. I would highly recommend the pillow.
I had an issue and it was dealt with…
I had an issue and it was dealt with swiftly and professionally. Lovely people and service
Pillow arrive quickly and was packaged…
Pillow arrive quickly and was packaged well. As with all new pillows the first night was strange but after that it was great to sleep on. Due to old neck injury can be difficult to get a supportive pillow, I have kept all the components together. I will be interested to see if this support continues after a few months
The pillow supports my neck
The pillow supports my neck, i wake up with no neck pain. Its comftable and does exactlly what its meant to do. I truly recomend it.
A great topper/conformter! Sleeps great
I was hesitant to buy a comforter/topper on line. The reviews and the web site convinced me. I am pleasantly surprised and it was like magic to see this little package blow up when unwrapped. I let it sit 72 hours and have now slept on it for 1 week and am very happy. Would highly recommend. Fast and reliable service.

Reply from Cloudpillo
Pillow fiddling
Pillow closest to my needs when used with just the micro fibre layer in the case.
Shredded memory foam layer was far to high for me. I cannot abide lying with my neck at a 45° angle in bed. Had to remove virtually all the foam to make it usable.
1 star off for price - not cheap.
Lovely comfortable pillows,the best…
Lovely comfortable pillows,the best I’ve ever had ,so happy
So far I had the pillow for 2 months…
So far I had the pillow for 2 months and it's quite comfortable. It does not make back of my head hot and sweaty. What's good is you can take out the sponge inside and adjust to your liking.

Reply from Cloudpillo
Ordered a buy one get one free offer…
Ordered a buy one get one free offer and only received one so emailed five days ago with no response yet apart from the sorry we really are busy at the moment excuse trotted out.
Excellent have breathing problems can…
Excellent have breathing problems can only lay on one side due to collapsed lung they really help me
Better Sleep, Quieter Nights
I’ve been using the Cloudpillo Plus for a while now, and the comfort level genuinely surprised me. The pillow feels soft at first, but it still gives enough support to keep my neck aligned properly. You can tell it’s designed to adapt to your head and sleeping position, whether you’re on your back or side.
What stood out the most for me is how much it improved my breathing at night. Since switching to this pillow, my snoring has noticeably reduced. I wake up feeling more refreshed, and I’m not getting that dry throat feeling anymore, which used to happen a lot before.
Overall, it’s one of those small upgrades that actually makes a big difference in sleep quality.
When I ordered my cloud pillows I…
When I ordered my cloud pillows I thought they would be delivered in a timely manner. The first was delivered still waiting for the second. Last time I checked it was on the way from china not happy.
Asked to review before delivery – not acceptable
The ordering experience has been quite disappointing so far.
There was no timely shipping confirmation or tracking information, and customer support only provided automated responses without real assistance.
On top of that, I was asked to review the product before even receiving it, which is quite inappropriate.
This raises concerns about the overall customer experience.
Absolutely fantastic side sleeper…
Absolutely fantastic side sleeper pillow
no more neck aches great nights sleep
would recommend this to all side sleepers
Amazing sleep with this pillow 🥰
Good delivery service
Amazing pillow .... never been so comfy
Definitely recommend
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