Extremely professional from start to finish. Expert knowledge, quick quote on the day of survey and prompt booking of installation. The fitters turned up on time and executed the job quickly and effic... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Extremely professional from start to finish. Expert knowledge, quick quote on the day of survey and prompt booking of installation. The fitters turned up on time and executed the job quickly and effic... See more
Company replied
They have recently done 2 jobs for us and although I wasn’t there when the first job was done, I am very happy with the results. I was there for the 2nd job done today and I must admit how prompt, tid... See more
Company replied
Good communications throughout. This made the job, from our point of view, very simple and straightforward. They're clearly experts in their field and can be trusted to do a good job in a quick, eff... See more
Company replied
Amazing from start to finish, 5* company. Ben came out initially to give us a quote such a lovely guy then we had two guys do the job on the day all very professional, tidied up after themselves, i... See more
Company replied
We repair the glass panels in double glazing; just the glass! This saves you time and energy. What is a failed double glazed unit? A failed double glazed unit is when condensation exists between the panes of glass. We also replace damaged or broken units, as well as locks, handles and hinges.
7 Cedar Drive, RH13 9UF, Southwater, England, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
From initial visit to fitting of new windows everything worked perfectly. Staff friendly, cheerful and very professional. I was not sure it would make a big difference in the two rooms but it certainly has. We had just got used to cloudiness in the glass. Now it is crystal clear

Reply from Cloudy2Clear Windows - Crawley & Gatwick
From initial contact to completion it was very professional.
The staff arrived on time as arranged, and left the room clean and tidy.

Reply from Cloudy2Clear Windows - Crawley & Gatwick
The team led by Danny were efficient respectful and thorough. The fitting was expedited quickly and without fuss. Should any more panes blow I won’t hesitate in reinviting them to do further work. Very reasonable cost.

Reply from Cloudy2Clear Windows - Crawley & Gatwick
How refreshing to receive such a good service.
Efficient and reliable - great VFM.

Reply from Cloudy2Clear Windows - Crawley & Gatwick
I found the company driving on the road, the van was in front of me, took notice of the name. I have now had two windows replaced, and have received excellent service from the person coming to get the information and do the quote and the installations staff, super friendly and service minded and when needing contacting the office via email or phone same excellent service.

Reply from Cloudy2Clear Windows - Crawley & Gatwick
The teams were helpful and professional, arriving on time and checking to make sure they fully understood the work required. They did a brilliant job on our patio doors, which now fit properly with new hinges and the old seals removed and replaced, no more draughts! They explained everything clearly and ensured I was happy with the results. I would not hesitate to recommend them.

Reply from Cloudy2Clear Windows - Crawley & Gatwick

Reply from Cloudy2Clear Windows - Crawley & Gatwick

Reply from Cloudy2Clear Windows - Crawley & Gatwick
There was an issue regarding the glazing bars provided which were not appropriate for my windows. To be fair the workmen said that they had never seen a window set up like mine before. This meant sourcing new ones and this required more time to fit.
In spite of the extra cost the company maintained the original pricing which was refreshing to find. Adi and Phil were brilliant, arrived on schedule and did a great job and completely cleared up.It’s always stressful employing builders as you are never quite sure if you will get the quality you have paid for at the quoted price. As Phil said “it’s our job to make sure there are no problems for our customers.” I doubt if you will find a better window company

Reply from Cloudy2Clear Windows - Crawley & Gatwick
I am very pleased with the replacement panels that have been fitted by Cloudy2Clear and I am planning to use them again.

Reply from Cloudy2Clear Windows - Crawley & Gatwick
The 2 men from the team were in and out in 20 mins. No mess. Paid by card. 25 year guarantee. Great service

Reply from Cloudy2Clear Windows - Crawley & Gatwick
The whole process was very efficient, from initial contact right through to the glass replacement. I would not hesitate to use this company again.

Reply from Cloudy2Clear Windows - Crawley & Gatwick
Clear understanding of what would happen when, guys very respectful of our house, worked quickly efficiently and tidy

Reply from Cloudy2Clear Windows - Crawley & Gatwick
Excellent service, fitters knowledgeable & left area spotless having changed two Velux roof glazing units.

Reply from Cloudy2Clear Windows - Crawley & Gatwick
I saw C2C. In our parish magazine. Just wanted 1 bedroom Window replaced. They were great from start to finish. Surveyor came quickly, measured up and gave me reasonable estimate. Nine days later two men team fitted new window. Very pleased, will.use them again.

Reply from Cloudy2Clear Windows - Crawley & Gatwick
Have used company before. Quick and easy service no hassle. Kept up to date on fitting day and time of arrival. Window fitted no mess plus a 25 year guarantee.Would highly recommend.

Reply from Cloudy2Clear Windows - Crawley & Gatwick
Prompt, efficient, good quality, good communications, friendly operatives.

Reply from Cloudy2Clear Windows - Crawley & Gatwick

Reply from Cloudy2Clear Windows - Crawley & Gatwick
1. what was excellent: the two technicians were very good, quick, neat, friendly and efficient.
2. what was not good: the office: the man to came to view the windows and prepare the estimate did not recognise that two of the seven windows had offset panes of glass so that when the technicians came to fit the glass, two panes had to be reordered and fitted at a later date. The invoice (required for the guarantee) only gave details of the two panes, no the other five. This required two calls two weeks apart to get the full invoice, not very efficient.

Reply from Cloudy2Clear Windows - Crawley & Gatwick
The fitters came as arranged on 12th September after first phoning to give idea of timing, which was very good to know. They were efficient and polite and replaced the glass panels in the patio doors with patience and expertise and were not upset by the several interruptions due to it raining.

Reply from Cloudy2Clear Windows - Crawley & Gatwick
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.