Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM) Reviews 

167
TrustScore 4.5 out of 5

4.7

Innsworth Lane, Innsworth Technology Park Ltd, GL3 1DL Innsworth, England, GB


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Rated 5 out of 5 stars

Jason was great, came out today to provide a quote and managed to fix my French doors which weren't closing properly, both doors now fitting brilliantly. Have had cloudy2clear guys out a few times o... See more

Company replied

Rated 5 out of 5 stars

Very good customer service from the Bristol team with the quote, delivery time and install date of window was on time. Good company to use. Thank you Bristol team keep up the great work!

Company replied

Rated 5 out of 5 stars

Very efficient good price + servicw. Shaun did my cloudy window in no time + sorted my doors which I was unable to lock. He was very friendly + polite leaving everything very tidy so thank you Sean +... See more

Company replied

Rated 5 out of 5 stars

Highly recommend this company lovely to deal with, professional, efficient. Communication was great, if I had a question you get to talk to a real person! They turned up when arranged and really plea... See more

Company replied


Company details

  1. #6 of 42 best companies in Window supplier
  2. #13 of 45 best companies in Double Glazing Installer
  3. #6 of 7 best companies in Glass repair service
  4. #7 of 16 best companies in Locks Supplier
  5. #12 of 39 best companies in Window installation service
  6. #11 of 39 best companies in Window treatment store

Written by the company

We repair the glass panels in double glazing; just the glass! This saves you time and energy. What is a failed double glazed unit? A failed double glazed unit is when condensation exists between the panes of glass. We also replace damaged or broken units, as well as locks, handles and hinges.


Contact info

  • Innsworth Lane, Innsworth Technology Park Ltd, GL3 1DL, Innsworth, England, United Kingdom

  • 08006121118

4.7

Excellent

TrustScore 4.5 out of 5

167 reviews

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4.7

All reviews

(167)

1,766 reviews in the last 12 months

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Rated 1 out of 5 stars

Quite shoddy workmanship

Quite shoddy workmanship. We had 8 panels replaced on 8 December and they were left with a gluey smeary substance on the surfaces which looks even worse when the sun shines through. I have tried to remove the smearing with normal window cleaners including NilGlass but the smearing remains. I have now resulted in methylated spirit but even that is struggling to clear the glass. I'm afraid our experience is not Cloudy2Clear - rather Cloudy2Smear.

8 December 2025
Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM) logo

Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

HI C Bevan, we are sorry to hear about the issue with smearing. If you could get in contact with your local expert who fitted the units we can arrange to re-visit to resolve the issue.

Rated 2 out of 5 stars

Did the job, but could have been better.

The two fitters were friendly and quick.
But i did have to advise them of the work that needed to be done and where. Something i would have thought be on a works list as agreed with the sales guy.
Once finished, they left quickly without checking if i was fully happy. i did have a question, but the younger chap didnt know how to answer.
Next day i discovered that some of the catchment plates for window locks were in the wrong place and i had to redrill them into new positions to allow my windows to fully lock and seal. Furthermore one of the old window locks was thrown into the garden. All rubbish should have been cleared not thrown into clients garden.

12 December 2025
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review. We will look into this.

Rated 5 out of 5 stars

Replacement window.

Replacement window was installed quickly and with no inconvenience.

4 December 2025
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Rated 5 out of 5 stars

I arranged for 3 firms to quote me for…

I arranged for 3 firms to quote me for a replacement window and Cloudy2Clear were the only ones who initially recognised what type of style it was and was able to provide a quote on the spot which was very reasonable. 1 firm took a look and wasn’t prepared to quote while the 3rd firm never got back to me. Cloudy2Clear came back within 2 weeks and installed within 15 minutes. He was polite, knowledgeable and helpful and I will always use them in the future. Excellent service!

11 November 2025
Unprompted review
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Rated 5 out of 5 stars

Prompt response to initial enquiry

Prompt response to initial enquiry, with on the spot quotation for the proposed work at the site visit

20 November 2025
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Rated 5 out of 5 stars

Great communication

Great communication. Job priced & completed in a timely manner. Will definitely use again 😊

20 November 2025
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Rated 1 out of 5 stars

AVOID CLOUDY2CLEAR UNLESS YOURE VERY RICH

If I could give no stars I would. Not a local company as advertised but national with a 0800 number.
They arrived late for the quote when I'd taken a morning off work. Were here for 2 minutes,quoted £568 for one pain of glass!! Got other quotes with genuine local well reviewed companies, less than half the price.

11 November 2025
Unprompted review
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Hi Richard, sorry to hear you views regarding your experience with us. After looking into this your unit was a large patio door unit toughened which is the highest spec, also has a low energy coating to reflect heat back into the property. This is the legal requirement. The staff that came to your property are certainly local and we are a family owned business.

Rated 5 out of 5 stars

Excellent service…

The speed and friendliness shown by fitter. Arrived on time cleared any mess which there was little of. As they made a excellent job of first one I decided to have another one done and it was another excellent job8. Cost very reasonable and am saving to get other windows done

30 October 2025
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Rated 5 out of 5 stars

Truly excellent service

Only 2 days after my first contact a Cloud3clear gent arrived and having measured the windows gave us a quote on the spot, which was accepted. Seven days later the new windows were installed , even every speck of dust was removed . A truly excellent service

17 October 2025
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Rated 5 out of 5 stars

Absolutely fantastic

I could not be more pleased with the service I received, no fuss very professional yet friendly personal.
No mess, just a total transformation to nice new clear panes and very quick.
Simply fantastic.

30 October 2025
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Rated 5 out of 5 stars

Excellent service…

Good service from initial phone call to job completed

13 October 2025
Unprompted review
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Rated 5 out of 5 stars

Great job

They did a wonderful job fitting what were very tricky huge windows for a really reasonable price .Quick and efficient , left everything tidy and clean. Would not hesitate to recommend this company.

7 October 2025
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Rated 5 out of 5 stars

The company responded quickly and…

The company responded quickly and efficiently to my enquiry. Staff were very helpful. Good product.

30 September 2025
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Rated 5 out of 5 stars

Great tradesmen

Great tradesmen who were efficient, polite and helpful.

27 August 2025
Unprompted review
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Rated 4 out of 5 stars

Satisfied with the work

Satisfied with the work, saved me having to have a new complete window

4 September 2025
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Rated 5 out of 5 stars

Experienced, pleasant staff and well-priced product.

Efficient, experienced, pleasant and knowledgeable staff. Replaced my difficult windows and left them closing better than they did before. Definitely recommend and would use again.

3 September 2025
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Rated 5 out of 5 stars

First Class Service

The whole work was first class and timely from initial contact to completion of replacement of glass units.

5 September 2025
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

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