Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM) Reviews 

168
TrustScore 4.5 out of 5

4.7

Innsworth Lane, Innsworth Technology Park Ltd, GL3 1DL Innsworth, England, GB


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Rated 5 out of 5 stars

Jason was great, came out today to provide a quote and managed to fix my French doors which weren't closing properly, both doors now fitting brilliantly. Have had cloudy2clear guys out a few times o... See more

Company replied

Rated 5 out of 5 stars

Very good customer service from the Bristol team with the quote, delivery time and install date of window was on time. Good company to use. Thank you Bristol team keep up the great work!

Company replied

Rated 4 out of 5 stars

The replacement windows are fine. There was a glitch over two minor jobs Jason had proposed - he said a locked window without a key could have the handle replaced, but the fitter said he couldn't do... See more

Company replied

Rated 5 out of 5 stars

Very efficient good price + servicw. Shaun did my cloudy window in no time + sorted my doors which I was unable to lock. He was very friendly + polite leaving everything very tidy so thank you Sean +... See more

Company replied


Company details

  1. #6 of 42 best companies in Window supplier
  2. #13 of 45 best companies in Double Glazing Installer
  3. #6 of 7 best companies in Glass repair service
  4. #7 of 16 best companies in Locks Supplier
  5. #12 of 39 best companies in Window installation service
  6. #11 of 39 best companies in Window treatment store

Written by the company

We repair the glass panels in double glazing; just the glass! This saves you time and energy. What is a failed double glazed unit? A failed double glazed unit is when condensation exists between the panes of glass. We also replace damaged or broken units, as well as locks, handles and hinges.


Contact info

  • Innsworth Lane, Innsworth Technology Park Ltd, GL3 1DL, Innsworth, England, United Kingdom

  • 08006121118

4.7

Excellent

TrustScore 4.5 out of 5

168 reviews

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4.7

All reviews

(168)

1,766 reviews in the last 12 months

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Rated 5 out of 5 stars

First Class Service

The whole work was first class and timely from initial contact to completion of replacement of glass units.

5 September 2025
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Rated 4 out of 5 stars

Gave them a call they came out next day…

Gave them a call they came out next day gave quote fitted new window they left noticed a big scratch phoned them back new appointment made to fit new one with no problems really good service would recommend this company

13 August 2025
Unprompted review
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Rated 3 out of 5 stars

Window pane replaced but not the rubbers.

An appointment time was kept. Window pane was replaced. The old rubbers surrounding the window pane were not replaced. The person appointed was local, however, the strong tendency was that I should pay immediately without first being offered to inspect the work which should be a matter of courtesy and fundamental customer service. The other point I would make is that things were very brief and rushed. I used the same person again for other work because he said he could carry out my requirements which I was delighted to have done. This work again appeared rushed and untidy with no attempt to clean up uPVC swauf left behind on the floor, patio and inside the window frames due to cutting out vent slots to each window opener. A window was broken and more weeks elapsed before that pane was replaced. Cloudy to Clear wasn't responsible for this extra work. I would use Cloudy to Clear again because it was convenient, Help-Desk was customer service focussed. Price seemed reasonable.

14 July 2025
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review. We will raise your points with the Branch Manager so we can improve our service.

Rated 5 out of 5 stars

Excellent service

Excellent service from start to finish. Friendly, prompt, tidy, very professional. I would certainly recommend.

19 August 2025
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Rated 5 out of 5 stars

A great business

Short lead time. Fast, polite and efficient staff. Would use again no question

11 August 2025
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Rated 5 out of 5 stars

All went well

The work was done on time, smoothly and with virtually no disruption. The guys obviously knew their jobs and we have no issues or complaints at all.

3 July 2025
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Rated 1 out of 5 stars

Window cracked

Window cracked after 3 months and would not consider replacing free of charge or even reduced rate. Nothing had hit the window so must have been a fault in glass

28 July 2025
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Hi Lisa, we are sorry to hear about the crack in your window. We are unable to replace a cracked pane of glass as the exact cause of the crack remains undetermined. However, we offer a 25-year guarantee covering seal failure and clouding of the glass unit.

Rated 5 out of 5 stars

A helpful and honest company

A very helpful and honest company. The work at my property was completed by Shaun in a very professional and tidy and friendly manner. I would definitely recommend Cloudy2Clear. Thank you

25 July 2025
Unprompted review
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Rated 5 out of 5 stars

Quick response to my enquiry

Quick response to my enquiry.
Work carried out quickly and professionally.

9 July 2025
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Rated 5 out of 5 stars

The C2C gents arrived on time

The C2C gents arrived on time, were friendly and polite, and the replacement windows were fitted quickly and efficiently.

4 July 2025
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Rated 5 out of 5 stars

No messing about straight forward…

No messing about straight forward estimate. Windows fitted in a timely and professional manner. No complaints and thoroughly satisfied with the whole process. Would advise others to use based on my own personal experience.

2 July 2025
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Rated 5 out of 5 stars

Excellent all round service and value.

I was looking to replace/repair a number of misted windows and heard the radio ad. I messaged the company and had an immediate response and a home visit was arranged for a few days later. The rep arrived and was very courteous and professional: we discussed what was needed and he gave me a quote there and then for replacing just the glazing, which I was very pleased with compared to complete replacement of the whole units. Furthermore, he made an appointment there and then to come and fit the new units a week later.
He duly arrived on time and quickly and efficiently replaced the units. Very pleased with the response, communications and quality of the work carried out. The guarantee given with the work is better than the original units!

3 July 2025
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Rated 5 out of 5 stars

Very professional and tidy job

Very professional and tidy job
Would definitely use again

9 June 2025
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Rated 5 out of 5 stars

We were kept up to date with emails and…

We were kept up to date with emails and txt from headoffice if there was a problem.
Fitter was polite and friendly and goid at his job.
Hight recommended

17 June 2025
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Rated 5 out of 5 stars

Great efficient company

Great efficient company. Good response time. Scheduled and kept appointments well. Good value as well

16 June 2025
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Rated 5 out of 5 stars

Fast, Easy, and Reliable

The entire process was unbelievably quick and effortless to arrange! Everything was handled smoothly, and they got the job done efficiently. Couldn't have asked for a better experience—highly recommend!

6 May 2025
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

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