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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its reliability and smooth operation, often highlighting the ease of setup and overall user experience. Many people appreciate the fast response times from the support team, noting their helpfulness and professionalism in resolving issues. The staff are frequently commended for their attentive and solution-oriented approach, making interactions pleasant and stress-free. However, some customers reported dissatisfaction with the support process, mentioning difficulties with ticket management and slow resolution times for persistent issues. A few users also experienced service outages and found the support to be unresponsive or unable to identify root causes, leading to prolonged downtime and the need for new server instances.

What people talk about most

Service

Customers consistently note positive experiences with service. Many reviewers appreciate the responsive... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting the team's... See more

User experience

Reviewers express high satisfaction with the user experience, highlighting the straightforward setup and... See more

Response time

People report positive experiences with response times. Many customers praise the fast and helpful support,... See more

Staff

Consumers consistently find the staff to be positive, highlighting their responsiveness, professionalism, and... See more

Based on these reviews

Rated 5 out of 5 stars

Several months ago I searched for small VPS for hosting of some network services (VPN, proxy, responsible DNS) and found Cloudzy as optimal ptovider (from a pile of suggested by AI and Google). H... See more

Company replied

Rated 5 out of 5 stars

Hello, dear colleagues. I use Cloudzy.com to seamlessly integrate my servers around the world. I like the prices, the stability, and the almost family-like atmosphere. I highly recommend Cloudzy.com T... See more

Rated 5 out of 5 stars

Everything is smooth , no security issues ddos attacks or anything like this , that could have had affected vps usage so far. One important Feature i'd really really appreciate you to have ,... See more

Company replied

Rated 5 out of 5 stars

have been using their services for over a year. best thing is paying with crypto! Although not many countries supported like large DCs like Hetzner, but their services are good quality and uptime i... See more

Company replied


Company details

  1. Cloud Computing Service
  2. Business-to-Business service
  3. Cloud storage service
  4. E-commerce service
  5. Ecommerce solution provider
  6. Web hosting company

About Cloudzy

Written by the company

Cloudzy (formerly known as RouterHosting) is a cloud and VPS hosting provider with 15+ data centers all around the globe in Europe, America and Asia. Since our establishment in 2008, Cloudzy has been committed to delivering exceptional hosting solutions. Our NVMe SSD VPS plans are designed to offer unparalleled speed and performance, ensuring an optimal experience for our clients. We take pride in our extensive customer base, which includes over 12000 satisfied clients. They rely on Cloudzy for a multitude of purposes, such as automated Forex trading, streaming, remote access, game servers, website creation, and web application development. At Cloudzy, our commitment to affordability remains unwavering. We strive to offer competitive pricing without compromising on the quality of our services. We are dedicated to ensuring customer satisfaction by providing reliable cloud VPS backed by top-notch customer support. Join the ranks of our satisfied customers and experience the exceptional performance and reliability of Cloudzy's cloud VPS hosting services. Get in touch with us today to explore how we can support your hosting needs and take your online presence to new heights. Stay connected with us through our various social channels: YouTube, Facebook, Twitter & Medium.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

672 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 40% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

no problems with the server,

I have had no problems with the one server that I have created and used. Because I have not tested everything that my application needs (for example, PHP and tomcat serving a Java app on the same server) I didn't give 5 *

19 February 2026
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you for your feedback.

We’re glad to hear your current setup has been running smoothly. If you decide to expand your use case, our team is always here to help with configuration and ensure everything runs as expected.

Rated 5 out of 5 stars

Their support team is excellent

Their support team is excellent. I even had their lead support (Ava) reach out and ask for feedback. The service overall is great, including pricing. I’ve only had downtime once, and it was for a few minutes.

19 February 2026
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you for your feedback.

We’re glad to hear you’re satisfied with our support and overall service. We appreciate your kind words and your trust in Cloudzy.

Rated 5 out of 5 stars

So perfect service and support!!!

13 February 2026
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you for your feedback.

We’re glad to hear you’re happy with both our service and support. We appreciate your trust in Cloudzy.

Rated 5 out of 5 stars

Great service with excellent customer…

Great service with excellent customer support.

19 February 2026
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you for your feedback.

We’re glad to hear you’re satisfied with our service and support. We appreciate your trust in Cloudzy.

Rated 5 out of 5 stars

Its been great so far for me

Its been great so far for me. Works good and does it jobs.

11 February 2026
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you for your feedback.

We’re glad to hear everything is working well for you. We appreciate your trust in Cloudzy.

Rated 5 out of 5 stars

Extremely good hosting

Extremely good hosting, extremely good support, I am incredibly happy with Cloudzy :)

19 February 2026
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you for your kind feedback.

We’re glad to hear you’re happy with our hosting and support. We truly appreciate your trust in Cloudzy.

Rated 5 out of 5 stars

The experience have been great so far

The experience have been great so far, I really appreciate how easy I can connect to my VPS and the speed I am having, which is improtant for the trading I am working on that requires low latency. That's why i select Cloudzy versus others after lots of research.

19 February 2026
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you for your feedback.

We’re glad to hear the connection and speed meet your low-latency trading needs. We appreciate you choosing Cloudzy after your research.

Rated 5 out of 5 stars

Cloudzy is a reliable cloud VPS hosting…

Cloudzy is a reliable cloud VPS hosting provider with excellent performance and support. I've been using their services for a year: NVMe SSD servers with high speeds (up to 10 Gbps) ensure stable operation without downtime, and hourly billing is very convenient. I recommend it for hosting websites or scalable projects!

20 February 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you for your detailed feedback.

We’re glad to hear you’ve had a reliable experience with strong performance and that features like NVMe storage and hourly billing meet your needs. We appreciate your recommendation and trust in Cloudzy.

Rated 5 out of 5 stars

cloudzy service

seamless setup..fair prices..excellent customer service..good range of server options

18 February 2026
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you for your feedback.

We’re glad to hear you’re satisfied with the setup, pricing, support, and server options. We appreciate your trust in Cloudzy.

Rated 5 out of 5 stars

Everything has been great so far

Everything has been great so far, there's nothing to complain of, just a small wish for the future — more non-USA locations for servers.

18 February 2026
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you for your feedback.

We’re glad everything has been working well for you. Your suggestion for more non-USA locations is noted and appreciated.

Rated 5 out of 5 stars

all good

all good! i like

10 November 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you for your feedback. We’re glad to hear you’re satisfied with our service and support. We truly appreciate your trust in Cloudzy.

Rated 5 out of 5 stars

VPS services are working great flawless…

VPS services are working great flawless and very suitable for any kind usages after years of constant using of their services, I haven't faced any issues

17 February 2026
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you for your feedback.

We’re glad to hear the service has been reliable for you over the years without issues. We truly appreciate your continued trust in Cloudzy.

Rated 5 out of 5 stars

Everything is working great

Everything is working great, you can freely choose different plans and create your own, prices can be calculated hourly what makes it a good solution if you have to create the server for the short amount of time.

16 February 2026
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you for your feedback.

We’re glad to hear everything is working well and that the flexibility and hourly pricing meet your needs. We appreciate your trust in Cloudzy.

Rated 5 out of 5 stars

Good company

12 February 2026
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you for sharing your experience. We’re pleased to know everything is working smoothly and that our team could assist you effectively.

Rated 5 out of 5 stars

Good Services, Great Support

have been using their services for over a year. best thing is paying with crypto!
Although not many countries supported like large DCs like Hetzner, but their services are good quality and uptime is considered 98% which is good.
Support is fast too.

8 February 2026
Unprompted review
Cloudzy logo

Reply from Cloudzy

We’re glad you’re enjoying the service and reliability. Thank you for your recommendation and for being with Cloudzy.

Rated 5 out of 5 stars

Stable connection

I’ve had a stable connection with Cloudzy, and their services are reasonably priced. You can also refer friends and receive credit as a referral reward.

10 February 2026
Unprompted review
Cloudzy logo

Reply from Cloudzy

We appreciate your kind words. It’s great to know our service met your expectations. Thank you for choosing Cloudzy.

Rated 5 out of 5 stars

Great!!!

I am so happy with Cloudzy.

9 February 2026
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you for your feedback. We’re glad to hear you’re satisfied with our service and support. We truly appreciate your trust in Cloudzy.

Rated 5 out of 5 stars

amazing service

amazing service, amazing staff. A real Genuine customer support i'd be happy dealing with more and more

4 February 2026
Unprompted review
Cloudzy logo

Reply from Cloudzy

We’re glad you had a positive experience with our service and support team. We truly appreciate your trust and continued support.

Rated 5 out of 5 stars

Everything is smooth

Everything is smooth , no security issues ddos attacks or anything like this , that could have had affected vps usage so far.

One important Feature i'd really really appreciate you to have , is something like Security group for a VPC level access list control .. So , client does't need to use OS based Whitelisting.

because whitelisting incoming IPs are most important and i dont trust OS based firewalls inside the Virtual machine itself..

if you could help me improve security , or suggest what feature i could use i'd be happy.

9 February 2026
Unprompted review
Cloudzy logo

Reply from Cloudzy

We’re glad your experience has been smooth. At the moment, access control is handled at the OS level, but our team can help you secure your VPS using best practices. Your suggestion for VPC-level security groups has also been noted for future improvements.

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