While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its reliability and smooth operation, often highlighting the ease of setup and overall user experience. Many people appreciate the fast response times from the support team, noting their helpfulness and professionalism in resolving issues. The staff are frequently commended for their attentive and solution-oriented approach, making interactions pleasant and stress-free. However, some customers reported dissatisfaction with the support process, mentioning difficulties with ticket management and slow resolution times for persistent issues. A few users also experienced service outages and found the support to be unresponsive or unable to identify root causes, leading to prolonged downtime and the need for new server instances.

What people talk about most

Service

Customers consistently note positive experiences with service. Many reviewers appreciate the responsive... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting the team's... See more

User experience

Reviewers express high satisfaction with the user experience, highlighting the straightforward setup and... See more

Response time

People report positive experiences with response times. Many customers praise the fast and helpful support,... See more

Staff

Consumers consistently find the staff to be positive, highlighting their responsiveness, professionalism, and... See more

Based on these reviews

Rated 5 out of 5 stars

Several months ago I searched for small VPS for hosting of some network services (VPN, proxy, responsible DNS) and found Cloudzy as optimal ptovider (from a pile of suggested by AI and Google). H... See more

Company replied

Rated 5 out of 5 stars

Hello, dear colleagues. I use Cloudzy.com to seamlessly integrate my servers around the world. I like the prices, the stability, and the almost family-like atmosphere. I highly recommend Cloudzy.com T... See more

Rated 5 out of 5 stars

Everything is smooth , no security issues ddos attacks or anything like this , that could have had affected vps usage so far. One important Feature i'd really really appreciate you to have ,... See more

Company replied

Rated 5 out of 5 stars

have been using their services for over a year. best thing is paying with crypto! Although not many countries supported like large DCs like Hetzner, but their services are good quality and uptime i... See more

Company replied


Company details

  1. Cloud Computing Service
  2. Business-to-Business service
  3. Cloud storage service
  4. E-commerce service
  5. Ecommerce solution provider
  6. Web hosting company

About Cloudzy

Written by the company

Cloudzy (formerly known as RouterHosting) is a cloud and VPS hosting provider with 15+ data centers all around the globe in Europe, America and Asia. Since our establishment in 2008, Cloudzy has been committed to delivering exceptional hosting solutions. Our NVMe SSD VPS plans are designed to offer unparalleled speed and performance, ensuring an optimal experience for our clients. We take pride in our extensive customer base, which includes over 12000 satisfied clients. They rely on Cloudzy for a multitude of purposes, such as automated Forex trading, streaming, remote access, game servers, website creation, and web application development. At Cloudzy, our commitment to affordability remains unwavering. We strive to offer competitive pricing without compromising on the quality of our services. We are dedicated to ensuring customer satisfaction by providing reliable cloud VPS backed by top-notch customer support. Join the ranks of our satisfied customers and experience the exceptional performance and reliability of Cloudzy's cloud VPS hosting services. Get in touch with us today to explore how we can support your hosting needs and take your online presence to new heights. Stay connected with us through our various social channels: YouTube, Facebook, Twitter & Medium.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

673 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 40% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great VPS Provider

Great VPS provider with swift 24x7 customer support.

12 November 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you! We're happy to know you’re pleased with our VPS and 24/7 support — we appreciate your kind words!

Rated 5 out of 5 stars

10/10 service always quick at setting…

10/10 service always quick at setting up your services only recently started buying i have 3 rdps with them looking at a 4th !

10 November 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you for the awesome feedback! We're glad you’re enjoying our fast setup and services — and we appreciate your continued trust!

Rated 5 out of 5 stars

My Cloudzy experience has been great so…

My Cloudzy experience has been great so far. I'm very pleased with the affordable pricing and I have had no functional or reliability issues at all. This service is exactly what I was looking for when I left Vultr!

28 October 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you so much! We're thrilled to hear Cloudzy has been exactly what you were looking for. It’s great to know you’re happy with the pricing and reliability!

Rated 4 out of 5 stars

Good for cost

I really like them because of the price.

Using them for around a year now, moved some more servers over to save money.

I did have a hiccup with a low balance. I received the warning and suspension same day, costing revenue. Now, I log on each month when I pay bills and make sure to top up my account if needed.

3 November 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you for sharing your experience! We're glad you’ve been with us for a year and appreciate your trust. Sorry about the inconvenience with the balance — your feedback helps us improve our reminder process.

Rated 5 out of 5 stars

BEST RDP IN THE BUSINESS

Great customer service and the service is even great. Really great experience with Cloudzy. Highly recommended.

3 October 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you so much! We're thrilled to know you’ve had a great experience with our service and support. Your recommendation means a lot to us!

Rated 5 out of 5 stars

So far so good

So far so good. I am satisfied.

3 November 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you! We're happy to hear you’re satisfied with our service so far. We appreciate your support!

Rated 5 out of 5 stars

Cloudzy Flexibility

It’s been great. In my line of work, servers play a big role, and being able to destroy them quickly when a contract ends or a client changes their mind is a huge help. Before, we had to make customers commit to at least 30 days, but now we can offer cancellation anytime. That alone has boosted our revenue by about 16%.

2 November 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you for sharing your experience! We're glad our flexible billing and server management options have helped your business grow — that’s exactly what we aim for!

Rated 5 out of 5 stars

Excellent Services

Great services. 10/10. Cloudzy customer since 7 years. Amazing services. Keep up the good work.

30 October 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you so much for your continued trust and support over the years! We’re thrilled to have you with us and truly appreciate your kind words.

Rated 5 out of 5 stars

I’ve been using a VPS from Cloudzy for 2 years

I’ve been using a VPS from Cloudzy since November 1, 2023, up to the present day. What really made it stand out for me among other services is its attractive pricing, the wide selection of servers across Europe, the ability to use Alpine OS on the VPS, and the option to deploy a VPN server (on my current VPS, the speed averages between 2.5–5 Gbps).

If you’re looking for a provider to host your products or services, Cloudzy is definitely worth your attention — especially since it offers hourly billing.

26 October 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you so much for sharing your detailed experience! We're delighted to hear you appreciate our pricing, server variety, and flexibility with OS and VPN setups. It’s great to know Cloudzy has met your expectations — we truly value your trust!

Rated 4 out of 5 stars

Severs are bit slow

Severs are bit slow, overall experiece good

25 October 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thanks for your feedback! We're glad you had a good overall experience and appreciate your note about the speed — we’ll look into it to ensure smoother performance.

Rated 5 out of 5 stars

Account recovery

Hello
My Google-connected passwords were recently stolen.
And the thief used it to log into my cloudzy account and changed my username and password on cloudzy.
Fortunately, with the immediate help of cloudzy support, my account was restored.
Thank you very much for your support

24 October 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

We really appreciate your kind words! We're glad our team could help you recover your account quickly and keep everything secure. Your trust means a lot to us!

Rated 5 out of 5 stars

Cloudzy is a Great Service!

I’ve been using Cloudzy for a while, and I’m really impressed. It’s super easy to manage servers, even for someone who isn’t a networking expert. The interface is clean and simple, and performance has been consistently reliable.

I also appreciate the strong security — it feels solid and trustworthy. Everything just works smoothly, which makes the whole experience stress-free. Highly recommend Cloudzy to anyone looking for a stable and user-friendly VPS provider!

23 October 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you so much for your thoughtful review! We're thrilled to hear you’re enjoying the ease of use, reliability, and security of our platform. It’s great to know Cloudzy has made managing your servers stress-free!

Rated 5 out of 5 stars

this is the best vps server i ever used…

this is the best vps server i ever used im using it for 1 year cheep prices also good support team i think this is what people wants

15 October 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you for your kind words! We’re really glad you’ve enjoyed our service over the past year and appreciate your trust in us. We’ll keep working hard to deliver great value and support!

Rated 5 out of 5 stars

Super fast speeds, affordable services, great support.

The speeds of their servers and the quality of their CPU/RAM even on the lower tiers are super impressive. Most physical computers that have the same specs (on paper) do not operate as fast. They are in terms with the contemporary age.

Scaling is flexible and easy, plus their support team performance is very well above average. They are literally one of the best server providers I've used and their services are super affordable.
I've been using them for about a year and have had no major issues. They even fix problems I get myself into.

15 October 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you so much for your amazing feedback! We’re thrilled to hear you’re happy with the speed, flexibility, and support. It’s great to know our team and services have earned your trust over the past year — we truly appreciate your loyalty!

Rated 5 out of 5 stars

Great experience overall

Simple, easy, and powerful; that's it.

13 October 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thanks a lot! We’re glad you find Cloudzy simple, easy, and powerful — that’s exactly what we strive for!

Rated 5 out of 5 stars

good performance and low cheep i like…

good performance and low cheep i like it

thanks Cloudzy Team

8 October 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you for your kind words! We're glad you’re happy with the performance and pricing. Your support means a lot to our team!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look