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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its reliability and smooth operation, often highlighting the ease of setup and overall user experience. Many people appreciate the fast response times from the support team, noting their helpfulness and professionalism in resolving issues. The staff are frequently commended for their attentive and solution-oriented approach, making interactions pleasant and stress-free. However, some customers reported dissatisfaction with the support process, mentioning difficulties with ticket management and slow resolution times for persistent issues. A few users also experienced service outages and found the support to be unresponsive or unable to identify root causes, leading to prolonged downtime and the need for new server instances.

What people talk about most

Service

Customers consistently note positive experiences with service. Many reviewers appreciate the responsive... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting the team's... See more

User experience

Reviewers express high satisfaction with the user experience, highlighting the straightforward setup and... See more

Response time

People report positive experiences with response times. Many customers praise the fast and helpful support,... See more

Staff

Consumers consistently find the staff to be positive, highlighting their responsiveness, professionalism, and... See more

Based on these reviews

Rated 5 out of 5 stars

Several months ago I searched for small VPS for hosting of some network services (VPN, proxy, responsible DNS) and found Cloudzy as optimal ptovider (from a pile of suggested by AI and Google). H... See more

Company replied

Rated 5 out of 5 stars

Hello, dear colleagues. I use Cloudzy.com to seamlessly integrate my servers around the world. I like the prices, the stability, and the almost family-like atmosphere. I highly recommend Cloudzy.com T... See more

Rated 5 out of 5 stars

Everything is smooth , no security issues ddos attacks or anything like this , that could have had affected vps usage so far. One important Feature i'd really really appreciate you to have ,... See more

Company replied

Rated 5 out of 5 stars

have been using their services for over a year. best thing is paying with crypto! Although not many countries supported like large DCs like Hetzner, but their services are good quality and uptime i... See more

Company replied


Company details

  1. Cloud Computing Service
  2. Business-to-Business service
  3. Cloud storage service
  4. E-commerce service
  5. Ecommerce solution provider
  6. Web hosting company

About Cloudzy

Written by the company

Cloudzy (formerly known as RouterHosting) is a cloud and VPS hosting provider with 15+ data centers all around the globe in Europe, America and Asia. Since our establishment in 2008, Cloudzy has been committed to delivering exceptional hosting solutions. Our NVMe SSD VPS plans are designed to offer unparalleled speed and performance, ensuring an optimal experience for our clients. We take pride in our extensive customer base, which includes over 12000 satisfied clients. They rely on Cloudzy for a multitude of purposes, such as automated Forex trading, streaming, remote access, game servers, website creation, and web application development. At Cloudzy, our commitment to affordability remains unwavering. We strive to offer competitive pricing without compromising on the quality of our services. We are dedicated to ensuring customer satisfaction by providing reliable cloud VPS backed by top-notch customer support. Join the ranks of our satisfied customers and experience the exceptional performance and reliability of Cloudzy's cloud VPS hosting services. Get in touch with us today to explore how we can support your hosting needs and take your online presence to new heights. Stay connected with us through our various social channels: YouTube, Facebook, Twitter & Medium.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

673 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 40% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Overall

Overall, it has been good. The service is stable and reliable, and I appreciate the support team’s quick responses.

10 December 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you for your feedback! We're glad to hear the service has been stable and that our support team has been quick to assist. Always here if you need anything.

Rated 5 out of 5 stars

I've been using cloudzy for couple…

I've been using cloudzy for couple years now and To be honest cloudzy is the best VPS I have ever used.

Fast, clear, simple service with a very good customer support.

16 January 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you for being with us for so long and for the wonderful feedback! We're glad to hear the service has been fast, clear, and reliable for you, and that our support team has been helpful. We truly appreciate your trust.

Rated 5 out of 5 stars

Very kind and flexible service.

Very kind and flexible service.
I am very pleasure with using this service!

7 December 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you for the kind feedback! We're glad to hear you’re enjoying the service. Always here to help whenever you need us.

Rated 5 out of 5 stars

I’ve been a Cloudzy customer for over…

I’ve been a Cloudzy customer for over two years, and my experience has been consistently excellent. I primarily use your Ubuntu servers for development and hosting purposes, and they have performed reliably. I’ve also worked with your Windows VPS offerings and found them to be very solid overall.

7 December 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you for being with us for over two years — we truly appreciate your trust. We're glad to hear both our Ubuntu and Windows servers have been reliable for your development and hosting needs. If you ever need anything, our team is always here to help.

Rated 5 out of 5 stars

User-friendly, Reliable and Professional Support

My experience with this company has been very positive. The service works exactly as expected, the interface is user-friendly, and their support team is helpful and quick to respond. Definitely a service I would recommend.

1 November 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you for sharing your experience! We're glad to hear everything is working as expected and that our interface and support team have been helpful. We truly appreciate the recommendation and are always here if you need anything.

Rated 5 out of 5 stars

Good support

5 December 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you for your feedback! Glad to know you’re happy with our support. We're always here to help whenever you need us.

Rated 5 out of 5 stars

they are the best

they are the best, %100 uptime, almost instant support!

1 September 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you for the amazing feedback! We're thrilled to hear you're enjoying the uptime and our quick support. Always here whenever you need us!

Rated 5 out of 5 stars

Great Customer Support

Great Customer Support

3 December 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thanks so much for the kind words! We're really glad to hear you had a great experience with our support team. If you ever need anything, we're always here to help.

Rated 5 out of 5 stars

Why I chose Cloudzy

Several months ago I searched for small VPS for hosting of some network services (VPN, proxy, responsible DNS) and found Cloudzy as optimal ptovider (from a pile of suggested by AI and Google).
Here's the reasons:
- reasonable price (with clear price structure)
- wide VPS configs set (starting from really minimal, thus easy to get optimal for the needs)
- easy to install almost any OS (So I prefer FreeBSD as the best for handling network services)
I easily chose, setup and run VPS optimal for me (minimal, btw). And all works just exactly as it should be So I have just positive impressions about Cloudzy and want to share this my experience.

1 December 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you so much for sharing your experience! We're really glad to hear that you found exactly what you needed—simple setup, flexible configs, and smooth FreeBSD installation. It’s great to know everything is running just the way you expected.

We truly appreciate you taking the time to leave such a thoughtful review. If you ever need anything, we’re always here to help!

Rated 5 out of 5 stars

A wonderful experience

A wonderful experience, I recommend their service to everyone! Excellent speed! The right price! Believe me, I have been very satisfied for 2 years already.

29 November 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you so much for your kind words and loyalty over the past 2 years! We're thrilled to know you’re happy with the speed, pricing, and overall experience.

Rated 5 out of 5 stars

good service good people

good service good people. thanks for nice service. keep up work. and thank you support team and Dave in support team for good work.

25 November 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you so much! We're glad you’re happy with our service and support. We’ll be sure to share your kind words with Dave and the team!

Rated 5 out of 5 stars

Smooth so far

Smooth so far. The option to add credit via crypto methods is really convenient. I've also had no downtime so far on the minibot I'm running on a small vps.

26 November 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you for your feedback! We're glad to hear everything’s been running smoothly and that you’re finding the crypto payment option convenient.

Rated 5 out of 5 stars

Great

Okay, since I've been using this platform's VPS, it's really great to use.

I love this Cloudzy server.

25 November 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you! We're so glad you’re enjoying your VPS experience with Cloudzy. Your support means a lot to us!

Rated 4 out of 5 stars

good response

good response, high performance

23 November 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you! We're glad you’re pleased with our quick response and high performance. Your support is appreciated!

Rated 5 out of 5 stars

A Hidden Gem in Cloud Hosting

As a startup founder, I’ve explored a wide range of cloud computing services, and my experience with Cloudzy has been nothing short of excellent. Their cloud infrastructure is truly outstanding — fast, reliable, and efficient. The control panel is intuitive and user-friendly, making server management a breeze. What impressed me most was the remarkably smooth VPS network performance. I came across Cloudzy purely by chance, and it genuinely felt like uncovering a hidden gem in the cloud services space.

18 November 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you so much for your thoughtful and inspiring feedback! We're thrilled to know Cloudzy has met your expectations in performance and usability. It’s great to be part of your startup journey — we truly appreciate your trust!

Rated 5 out of 5 stars

Excellent VPS Performance and Flexible Service

I’ve been using Cloudzy’s VPS service for a while, and I’m genuinely impressed with their performance. The internet speed is consistently fast and stable, which makes the service highly reliable. I also appreciate the flexible hourly billing system, it’s practical and easy to manage. Their discounts are great, and overall, Cloudzy provides excellent service with smooth user experience. Highly recommended!

16 November 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you so much for your wonderful feedback! We’re delighted to hear you’re enjoying the speed, flexibility, and overall experience. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Amazing Services

Amazing! Quality Services with great support.

14 November 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you so much! We're thrilled you’re happy with our quality service and support. Your satisfaction means a lot to us!

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