Backcare & Acupuncture Clinic Reviews 209

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I would really recommend treatment, they have worked wonders on my neck pain and stiffness, all the staff are friendly and helpful, more than happy to accommodate appointment changes if required. I tr... See more

Rated 5 out of 5 stars

I have just finished an intensive course of physiotherapy and acupuncture with Rasti lasting 8 weeks with two sessions per week. I have been in severe pain for many years with osteoarthritis and dege... See more

Rated 5 out of 5 stars

I’ve had such a positive experience with the clinic. Dr Rastivlas has been great. The woke experience is professional & considerate. I went with low back & hip pain and the right treatment and exerci... See more

Rated 5 out of 5 stars

I have been attending this clinic since August and everyone is so courteous, professional and of course skilled in their profession. I have been receiving treatment on my back and knee from Ambereen w... See more

Company replied

Company details

  1. Physical Therapy Clinic
  2. Acupuncture clinic
  3. Osteopath
  4. Pain control clinic
  5. Sports Massage Therapist
  6. Sports medicine clinic

Information provided by various external sources

The online website of The Back and Care Clinic - Osteopathy and Acupuncture.


Contact info

  • Kings Road 15, B73 5AB, Sutton Coldfield, United Kingdom

  • clusker.co.uk

4.9

Excellent

TrustScore 5 out of 5

209 reviews

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Rated 5 out of 5 stars

Fantastic Clinic and great results!

I have been seeing Daniella for over 3 months and she has been fantastic! She is so knowledgeable and an expert in what she does, she has helped vastly improve my mobility, strength and also confidence.
I have a long term health condition which reduces my mobility which the NHS hasn’t been able to help me with, but Daniella was excited to help me with rehabilitation. I can’t recommend this clinic enough!

8 March 2023
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Thank you so much for your review. It is amazing to see the progress you have made. I am looking forward to the next part of your journey. My best wishes, Daniela

Rated 5 out of 5 stars

Sports Massage

I received a very effective and soothing sports massage from Megan.
Megan is a very friendly, helpful and efficient person.
She is always checking that the treatment is at the correct level/firmness.
Overall a very good experience.

24 February 2023
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Hi Guy, Thankyou very much for your kind review, I always learn something new about the world in our sessions! I hope that you continue to feel improvement as you continue treatment with the clinic,
Megan

Rated 5 out of 5 stars

Friendly and helpful with strong results

Everyone at the clinic is friendly, helpful and really listens to focus on the problem. I’ve received acupuncture and physio from Daniela and had sports massages from Megan for many months now - both of them are fantastic at what they do whilst being lovely to work with. I’ve seen a very noticeable change in my pain and movement since going here.

27 February 2023
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Thank you so much for your review. Well done for always doing your homework too.
It has been great to see the changes you have made over time.
Our best wishes, Daniela, Megan and Backcare and Acupuncture team

Rated 5 out of 5 stars

Recommend this clinic

Recommend this clinic, friendly knowledge staff

27 February 2023
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Hi Rebecca, thank you for your review. I will pass this on to Megan when i see her later this week. Paul Clusker, Clinic Director.

Rated 5 out of 5 stars

Chanelle was friendly and very…

Chanelle was friendly and very professional, she explained everything in detail to me. I could feel her working away at all of my knots in my back. I left feeling light and relaxed. I have already booked in for my next massage with her

9 February 2023
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Hi Sue,
Thankyou for your review and your continued trust in the clinic to improve your pain.
Backcare and Acupuncture Clinic

Rated 5 out of 5 stars

Neck, shoulder & arm problem

I was in constant pain with knotted muscles in my left shoulder along with "pins & needles" in my left hand due to disc problems in my neck. Thanks to Apurva, I'm now free of pain. She has really helped me recover. She is an excellent physiotherapist.

2 November 2022
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Good Morning Martin,

Thankyou so much for your review.

I am happy to hear you are showing improvement and I am so glad your symptoms have been reduced.

I am happy that you are continuing your well-being journey with me.

Best wishes
Apurva

Backcare and Acupuncture clinic

Rated 5 out of 5 stars

Friendly, knowledgable and patient

I had a pain in the bottom of my left foot for months. I decided to give acupuncture a try and found Backcare and acupuncture clinic.

From the moment I walked in for my first appointment to the last all staff have been pleasant, friendly and professional.

Daniella was amazing, patient and knowledgable. I have to admit there were times when I thought this wouldn’t work but she kept saying it would. She clearly knows what she’s talking about as today I am pain free and running again.

The aura of the centre is full of good and positive energy created and maintained by staff which clearly contributes to a quick recovery.

I hope I never have to use the centre again but if I do I totally will.

13 February 2023
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Hi Roxanna,

Thank so much for your review; your appreciation means a lot to us.
I am pleased that we have worked together and helped you get back to running.

Our best wishes, Daniela and Backcare and Acupuncture team.

Rated 5 out of 5 stars

Well I never thought I could walk…

Well I never thought I could walk properly again, until I met Apurva. She gave me 1 session to see what my problem was..then recommended 10 sessions in total for her to work her magic on me...I'm now on session 8 tomorrow. I've been given massage, acupuncture and 2 sessions of cupping on me back...and I can walk again. No tablets needed, but I'll be honest if I do too much I need the tablets, but I'm trying not to take them. If it wasn't for the guys being so polite and friendly I would probably be waiting for the NHS still. It's well worth the money and I'd recommend Apurva with me back anytime.

12 February 2023
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Hi Ellen,
Thankyou for your review, we are pleased to here you have felt the benefits of coming to see us, and we hope to continue supporting you in the future.
Backcare and Acupuncture clinics

Rated 5 out of 5 stars

On my first visit to the sutton clinic…

On my first visit to the sutton clinic I was in so much pain and I could hardly walk.
My first session with Apurva was amazing she was so warm and friendly and she made me feel comfortable right away. I have had 2 sessions a week for 8 weeks and I can now say she has done an amazing job. I have had acupuncture massages and cupping therapy. Nothing is too much trouble for all the team they are all pleasent and polite and it has been an amazing journey. Thank You all at BAC from Rebecca.

19 December 2022
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Hi Rebecca,
We are so glad to hear that you have enjoyed the journey so far, and we hope to continue supporting you in the future.

Rated 5 out of 5 stars

Daniella and the team are amazing!

I initially got treated by Paul for the first few sessions, then moved on to Daniella for the for the last 4 months.

I attended 2 sessions a week for 3 months.
1 session a week for 1 month.
Now down to once a month visits for maintenance.

I went in to the clinic with no warranting pain, just a knee issue for whenever I go hiking which stems from a misaligned pelvis I later found out.

All this time I was trying to do stretches before my walks and was wondering why I was still experiencing this pain. Daniella and Paul were able to understand where the knee pain arose from and targeted that area whilst also correcting/ensuring that my posture and back were in a healthy condition.

After 2 months I was back up and hiking with no visible knee pain.
After 3 months my entire back and Pelvis were completely realigned.
Can't thank the team and especially Daniella any more than I already have and would highly recommend!

30 January 2023
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Thank you so much for your review. It has been rewarding to see your improvements during your treatment plan. We will continue to support you in your future goals and looking forward to our wellbeing sessions.
My best wishes, Daniela

Rated 5 out of 5 stars

Halfway through treatment and feeling the benefits - thank you Daniela …

I am currently just over halfway through my treatment for a very stiff back in 3 places which has led to incorrect posture and a very limited range of movement, particularly on my right hand side. Before Daniela started her amazing treatment on me, i used to wake with a very stiff and heavy neck. This has completely gone. With acupuncture, deep massaging and some home exercises, the heavy neck has gone and i feel so much more upright and lighter. Daniela has made me so much more aware of my posture and given me handy tips to put into action whilst working at a desk for long periods in the day. I am very grateful for Daniela's amazing efforts to fix me. All the staff i have come into contact with are ever so friendly and patient. Thank you Daniela and team.

16 January 2023
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Hi Keena, Thank you so much for your review, we all appreciate it.
It has been great to work with you and together we got the result we aimed for.
Looking forward to continue our work and have further changes for you.
My best wishes, Daniela
And Backcare and Acupuncture Team

Rated 5 out of 5 stars

Walsall Clinic

I have visited the Walsall Clinic for about 4 Months now and my back is 100% recovered. Johnathan talked me through the treatment initially, we agreed a target date for my comeback to run in a 10k event. This I managed to achieve, thanks to the treatment I received at the clinic. Thankyou.

13 December 2022
Unprompted review
Rated 5 out of 5 stars

Excellent and recommended

I have been visiting them for over a year. I suffer from chronic neck and shoulder pain. Megan is amazing, she always checks if the pressure is ok and manages to find the exact point that requires work without me having to say. All the staff there are friendly and I would highly recommend their services.

12 January 2023
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Hi Komal,
Thankyou so much for your lovely
review!
Megan, and all the team at the Backcare and Acupuncture Clinic

Rated 5 out of 5 stars

Great Results

I have been visiting the Backcare and Acupuncture clinic regularly. What an amazing place all staff are friendly, professional and knowledgeable. I have Acupuncture with Daniela. We have worked on my posture massively it has improved so much and I am more aware of it thanks to Daniela. I have regular sports massages with Megan which are great she is firm and gets to the problem always checking the pressure is OK. It is also very relaxing. I would highly recommend both Daniela and Megan.

5 January 2023
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Hi Laura,
Thankyou for your lovely review! We all look forward to carry on helping you maintain the improvements you have seen!
All the best,
Backcare and Acupuncture Clinic

Rated 5 out of 5 stars

Gratitude

Gratitude
Thank You to all the team at BAC Sutton Coldfield. Five years have lapsed since I first attended BAC. This team have restored my natural range of motion, through various courses of treatments. Maintenance of excellent physical health and wellbeing is of utmost importance, and my regular massage sessions have aided in this quest, coupled with the execution of the bespoke exercise plan devised by BAC. I urge everyone to follow the advise of the team, and adhere to their suggestions which has improved my health significantly. Thanks to BAC, my future outlook looks promisingly healthy. Many Thanks. Mrs Alleyne

5 January 2023
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Thank you SO much for your thoughtful and kind review. It's been a pleasure for the whole team to have engaged with you and thank you for your wise advice - show up and do the homework, the results will follow!

Rated 5 out of 5 stars

I’ve been using the clinic for 5 months…

I’ve been using the clinic for 5 months and can honestly say I’m feeling the benefit of having a regular sports therapy massage, the staff are excellent. 5

5 January 2023
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Hi Karen,
Thankyou for your review and vote of confidence!
All the best.
Backcare and Acupuncture clinics.

Rated 5 out of 5 stars

If your in pain look no further than the Backcare & Acupuncture Clinic

I have been going to the Backcare and Acupuncture Clinic in Sutton Coldfield for about a year. I went initially with a problem in my neck and reduced movement in my upper arm which was painful and disturbing my sleep at night. They are an amazing group of people. They make you feel welcome as soon as you speak to them. After an initial telephone conversation I was asked to attend an appointment with Danella where she examined me and listened to what I saw as my problems. From there she put a plan into action which consisted of manipulation, acupuncture and exercises to complete at home. I have never looked back and now have a regular manipulation every 6 weeks with Megan to keep on top of things as stress seems to find it’s way to my shoulders and neck. All the staff are polite courteous and nothing is too much trouble. I don know where I’d be without their continued help.

5 January 2023
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Hi Sharon,
Thabkyou so much for your lovely review, and we look forward to continuing to work alongside you to help maintain these improvements!
Backcare and Acupuncture Clinic

Rated 5 out of 5 stars

I cannot compliment or thank Apurva at…

I cannot compliment or thank Apurva at the BAC clinic enough. I went to the clinic in desperate trouble with back problems and arthritis problems in the knees and legs. I can now walk and live a more normal life all thanks to this professional and caring lady. Many thanks Sharon Cooper.

13 December 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic!

I can not speak highly enough of the treatment I have received at the back care clinic!
Always polite! Always friendly!
I have told Daniella that she has magic hands 🙌
I was in agony when I first attended!
Can’t believe the difference she has made!
Thank you soooo much!
😘x

12 December 2022
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Thank you very much for your review and for your compliment. Looking forward to continue the good work so we can help you further.

My best wishes,
Daniela

Rated 5 out of 5 stars

Friendly staff and professional

Friendly staff. Very professional at all time. Very accommodating. Have their customers at heart.
Always assuring that you as a customer understand the what the treatment is for looking at what they want you to achieve as an end goal.
Every appointment I was made welcome by the receptionist to been made comfortable by my consultant.
In terms of time and appointments they will work to your schedule and I find that the cost for treatment is great value.
My experience was not just a one-off, but have had to several sessions starting from weekly to forthrightly to once a month as I am gaining strength from my treatment and homework (exercise).

18 March 2022
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Thank you so much for your review. It means a lot as our focus has always been the wellbeing of our customers.

We want to continue to help you in your journey to health.

Our best wishes,
Daniela and Backcare & Acupuncture Clinic Team

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