Backcare & Acupuncture Clinic Reviews 209

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I would really recommend treatment, they have worked wonders on my neck pain and stiffness, all the staff are friendly and helpful, more than happy to accommodate appointment changes if required. I tr... See more

Rated 5 out of 5 stars

I have just finished an intensive course of physiotherapy and acupuncture with Rasti lasting 8 weeks with two sessions per week. I have been in severe pain for many years with osteoarthritis and dege... See more

Rated 5 out of 5 stars

I’ve had such a positive experience with the clinic. Dr Rastivlas has been great. The woke experience is professional & considerate. I went with low back & hip pain and the right treatment and exerci... See more

Rated 5 out of 5 stars

I have been attending this clinic since August and everyone is so courteous, professional and of course skilled in their profession. I have been receiving treatment on my back and knee from Ambereen w... See more

Company replied

Company details

  1. Physical Therapy Clinic
  2. Acupuncture clinic
  3. Osteopath
  4. Pain control clinic
  5. Sports Massage Therapist
  6. Sports medicine clinic

Information provided by various external sources

The online website of The Back and Care Clinic - Osteopathy and Acupuncture.


Contact info

  • Kings Road 15, B73 5AB, Sutton Coldfield, United Kingdom

  • clusker.co.uk

4.9

Excellent

TrustScore 5 out of 5

209 reviews

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Rated 5 out of 5 stars

Really good massage by Megan

Really good massage by Megan, had been having issues with my RSI for a long time, but after 3 sessions it's so much better, thank you

22 December 2021
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Hi Rachel,
Thankyou so much for your review! It's been great working with you, and I'm so pleased to hear your pain has eased.
Thanks again,
Megan,
Backcare and Acupuncture clinic

Rated 5 out of 5 stars

Nice and professional,my treatment went…

Nice and professional,my treatment went well, I'm not 100%better due to my circumstances but I do recommend the clinic

21 December 2021
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Hi Ishaq, thank you for your review. It has been a pleasure to work together and help your body recover.
All the best wishes, Daniela

Rated 5 out of 5 stars

Backcare & Acupuncture…

I came to the Backcare & Acupuncture with a trapped nerve. So far I have greatly improved and continue to make progress. I have found their approach professional and thorough. I have no hesitation in recommending the clinic. 10/10!

20 December 2021
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Thank you for your review and for choosing Backcare and Acupuncture Clinic to help get you back in action. It's been a pleasure working with you. Best wishes, Daniela

Rated 5 out of 5 stars

Visited the clinic due to back pain…

Visited the clinic due to back pain have had acupuncture an massaging on back this has help me tremendoualy enableling me to go back to work staff helpful polite very easy to talk to an very knowledible about treatment i have received very happy with progress.

17 December 2021
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Thank you very much for your review. It's been great to work together and help you return to normal activities and work.
All the best, Daniela and the Backcare and Acupuncture team

Rated 5 out of 5 stars

An absolutely amazing experience

An absolutely amazing experience, guidelines and goals were set early , a plan of action agreed , despite a few hiccups along the way was supported throughout. Jonathan showed a really in-depth knowledge and gained a understanding of my unique problem , not a one fits all service , a service designed around my needs and requirements.
Has been a really positive experience, no selling of expensive products but making use of everyday items. Having struggled with my back for a umber of years and tried various services , this was definitely head and shoulders above , I would recommend giving it a go if your serious about getting results and reducing and or getting rid of the pain.

14 December 2021
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Hi Amarjit,

Thank you for your review.

The journey certainly had a few ups, and downs! This however, is the realistic 'road to health'.

It has been an absolute pleasure to help you deal with the pain, correct the underlying issue and, more importantly, prevent future issues by giving you the drills to maintain the quality we have worked for.

Kind regards

Johnathan

Rated 4 out of 5 stars

Very impressed with the service I…

Very impressed with the service I received. I went to see Jonathan over a number of months with lower back pain and a touch of arthritis with a bad neck and after treatment I am relatively pain free. Would recommend 100%

13 December 2021
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Hi Tracey

Thank you for your review

It has been a fantastic journey to help relieve the issues with your back, neck and knees.

The team has been able to look after your for some time, and it has been my pleasure to carry that on!

Kind regards

Johnathan

Rated 5 out of 5 stars

Highly recommended

To anyone suffering with any type of backpain i can't recommend these guys enough i used the Walsall branch as i had been suffering with back pain and sciatica on and off for years with Jonathan's support and plan im feeling the best i have in years .

13 December 2021
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Hi Jason,

Thank you for the review.

It has been a pleasure to help you understand the problem, the way forward and successfully relieving your pain.

I now hope you're doing well, continuing the things we set out to help you do that will keep you physically healthy!

Kind regards

Johnathan

Rated 5 out of 5 stars

Only wish I visited sooner

I suffered from muscle spasms in my lower back for decades.over the years i took the tablets my GP gave me,had the cortisone injections,went to the physio,had various scans,saw the "specialists" the NHS has to offer and continued to be in constant pain.
My life changed after treatment from Daniela. Now I am able to get out of bed in the morning without the feeling of knives in my back. I can put my socks on without having to to pause to bite back the pain. I can stand from a seating position in one fluid motion and I am able to breathe deeply without the fear of spasms taking my breath away. I would advise anybody who is having to live and suffer with back pain to visit.
It will change your life.

9 December 2021
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Hi Steve, Thank you for your review. It has been great to see the journey you had and the improvements you made over time.
We will continue to look after you and help you maintain the mobility. Best wishes, Daniela

Rated 5 out of 5 stars

I have been receiving acupuncture for…

I have been receiving acupuncture for my arthritis and cannot speak highly enough of the positive impact it has had. I would recommend this treatment to anyone who has problems with their hips.

In the last two months my husband has had severe pain in his right forearm and wrist. Getting a diagnosis from the NHS was difficult and taking a long time. However, he decided to try acupuncture and can now state, quite categorically, that it has made significant improvement to his symptoms. He is now pain free and continuing with his treatment which also includes specific exercises.

We would like to express our thanks for the care and treatment we have received enabling us to continue to be active and pain free.

Jane and Andrew Dalloway

3 December 2021
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Hi Jane and Andrew,
Thank you so much for your review and kind words.
You have been able to make fantastic progress with the use of acupuncture and all of the homework exercises you have done. Well done!
All the best wishes, Daniela
Backcare and Acupuncture

Rated 5 out of 5 stars

Paul Clusker gets 5 stars in my opinion, Possibly 6..!!

I highly recommend Paul Clusker and his team.
Having lived with lower back pain for years, I constantly struggle to walk without being in a lot of pain. I received specialist acupuncture, massage & advice about posture, all of which has helped me enormously in my daily life. So, if you are reading this review and you are in pain please do not hesitate to get in touch with Paul because he will help you in your very first session just by observing how you walk in to his office, he has decades of experience.
The whole team are friendly, especially Paul who is quite a character.

3 December 2021
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Hi Yan, thank you so much for your review. You were certainly a challenge to us and we had to reach into our 'tool box' for advice on posture and movement in addition to osteopathy, acupuncture and massage! But...it was worth seeing you experience some pain relief. I think it'd be fair to say you're quite a character yourself - and that's a compliment!

Rated 5 out of 5 stars

Great care

Very impressed with the service I received. I went to see Jonathan end of July with a bad neck and tingling sensation down my arm, after treatment and exercise over the past 4 months I am pain free. Would recommend 100%

26 November 2021
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Hi Karen,

Johnathan here from the backcare and acupuncture clinic!

Thank you for your review - it has been a pleasure to help you get well and now, more importantly, aid to retain all of the changes we have made!

Thank you
kind regards
Johnathan

Rated 5 out of 5 stars

Fantastic service

After experiencing a recent back problem which left me immobile and in excruciating pain I visited the Backcare and acupuncture clinic where I was treated with such kindness and professionalism. As I was in so much pain I was initially treated with acupuncture and then a course of treatment which started with massage, manipulation and has followed onto strengthening exercises with continuing advice from Johnny on how to improve my core and strengthen my body to help my back. I’ve always had such positive visits and Johnny has helped me so much with teaching me to listen to my body and how I can continue to improve.

23 November 2021
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Hi Joanne,

Thank you so much for your review,

it has been a real adventure to help you on your road to wellness, and I hope to be able to help you maintain all that we have worked for!

Thank you and see you soon!

kind regards

Johnathan

Rated 5 out of 5 stars

Excellent service

I have been visiting here for a year now and the associate, Jonathon, was quick to devise a therapy plan that really worked for me. We are on top of the issues now and I have still kept up with monthly treatments over the last 7-8 months to contain the issues I was experiencing

23 November 2021
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Hi Sarah,

Thank you for your review

over the last year we have done a huge amount of work, even with the slight relapses, the results speak for themselves!

we all look forward to helping keep it that way!

kind regards

Johnathan

Rated 5 out of 5 stars

Glad I picked up the phone ...

After the sudden onset of lower back pain I visited BAC and met with Jonathan. Very friendly and reassuring, I felt confident he could sort my problem out for me. Following a series of visits I am now pain free and although I'll never know if the problem might have sorted itself out eventually, it was good to know that there was someone there on my side, who knew solutions and how to implement them.

23 November 2021
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Hi Mark,

Thank you for the review you have left us.

Working with you has been a privilege and excited to help you maintain everything we have worked for!

Kind regards

Johnathan

Rated 5 out of 5 stars

Highly recommend this place

Highly recommend the Backcare & Acupuncture Clinic. I used to wake up with back ache for 8 years but after seeing Jonathon for almost a year now, I have woke up pain free and feel like I have a lot of movement back. If I have any pain or pulls, I can call up and book an appointment with no trouble at all. Customer service is great and they have worked on my most painful areas each week to suit me.

22 November 2021
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Hi Jack,

thank you for your review.

it has been a pleasure to work with you and we all look forward to being able to help you maintain everything we have worked for!

Kind regards
Johnathan

Rated 5 out of 5 stars

Have told everyone I know about this place

Over the years I have suffered with back, neck and hip pain and have wanted to go to a chiropractor, so after moving house and getting settled I decided to try my local chiropractor. My partners friend recommended the Backcare & Acupuncture Clinic and no matter where I move I will always come back here. All the safe followed Covid 19 guidelines making the environment feel safe and clean, the place is bright and quiet making it relaxing and calming. After meeting Daniela, my chiropractor, I felt like I was listened to and understood; she understood that I was in pain. She did some tests of my range of motion and general movement, devised a plan of action for the next few months and we went from there. Before every session she asked how I was and if I had any problems and made me feel comfortable. I started going in March and now in November I feel so much better, I feel like I'm a 25 year old in a 25 year olds body, I feel my age and no older. I am in a lot less pain daily and overall which was my goal when I first started. Daniela also gave my exercises/stretches to do at home in between sessions and this has helped a lot, I am now more conscience of my body and why it was hurting. I will continue to come here for the foreseeable future, a massive thank you to the whole team but especially Daniela.

18 November 2021
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Hi Cassie, Thank you so much for your review.
It was a long journey but we worked together towards achieving all the goals we set up initially. You have always done your homework which helped maintained everything long term and it allowed us to progress from one session to another. Well done!
Really looking forward to looking after you in the long term. Best wishes, Daniela

Rated 5 out of 5 stars

I would highly recommend this very…

I would highly recommend this very professional service. I have had issues with my neck for years and was suffering from daily headaches; after only a couple of visits I noticed a considerable difference and the headaches are much less frequent and severe.

16 November 2021
Unprompted review
Rated 5 out of 5 stars

I would highly recommend the service…

I would highly recommend the service provided. Mobeen listens very carefully to my needs and requirements and works on the areas of my back required. Very professional environment. I would recommend to everyone.

16 November 2021
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Hi Graham,

Thank you very much for your review and kind words.

It has been a pleasure to look after you during our time together!

I wish you all the best,
Kind regards
Mobeen

Rated 5 out of 5 stars

I have my life back!

I had a fall and injured my hip. The pain was getting increasingly worse so I sought help from the Clusker clinic. After only a couple of sessions I became more comfortable and the pain decreased. Daniela has been an outstanding therapist. She is compassionate, supportive and highly skilled in her treatments. I am following the treatment plan and finding much greater mobility and flexibility.
Each week I am improving and I feel I have got my life back. Thanks to Daniela I am learning to take responsibility for my own well-being. I follow her guidance on posture, exercises and stress management. She is so supportive and caring.
I would recommend her to anyone. Thanks Daniela!

16 November 2021
Unprompted review
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Reply from Backcare & Acupuncture Clinic

Thank you so much for your review.
All the progress we made over the last weeks has been possible because of the team work.
You have always done your drills at home and that allowed us to make changes.

Looking forward to helping you further,
All the best, Daniela

Rated 5 out of 5 stars

You can trust BAC to treat you well!

I have used Paul and his trusted associates for many years. Having had back issues for over 20 years I am hugely “picky” about whom I see and Paul and his team have consistently treated my various ailments over the years with my complete confidence.

Paul and his team have a wealth and breadth of knowledge that has delivered when treating an injury or in simply maintaining good health.

They are incredibly friendly and deliver compassionate care and treatments. The team are trustworthy and they have all their patients best interests at heart.

Thanks Paul and team for all your care.

12 November 2021
Unprompted review

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