Clyde Windows & Construction Ltd Reviews 

773
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 151 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptionally smooth process from start to finish. Customers frequently highlight the professional, friendly, and courteous staff who arrive promptly, work efficiently, and leave the home remarkably clean and tidy after completing the installation. People also express deep satisfaction with the outstanding quality of the new windows and doors, noting truly significant improvements in overall home comfort and heat retention. Some reviewers were not happy with planning and communication issues, mentioning delayed installation dates, poor coordination among various trades, and occasional frustrating mistakes during larger projects.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that staff and installers are consistently... See more

Staff

Customers had positive experiences with staff, highlighting warm, professional office personnel who kept them... See more

Quality

Clients share positive opinions on quality, consistently highlighting the excellent craftsmanship and... See more

Product

Reviewers mention positive feedback about product quality, highlighting stunning craftsmanship, robust... See more

Customer service

Users describe positive interactions with customer service, noting that communication was exceptional and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish I have been delighted with the service from Clyde Windows. From the initial contact and survey everything went smoothly. I was having other work done in my flat, the company... See more

Company replied

Rated 5 out of 5 stars

From initial enquiry to the job being completed it has been a great experience with Clyde Windows. Great advice in selecting our doors,clear and good value pricing.Communications spot on at all times.... See more

Company replied

Rated 5 out of 5 stars

I have used Clyde Windows & Construction many of times and have never had any complaints ,ive always dealt with Owen who has been amazing help, I had couple of issues with my patio doors that was fitt... See more

Company replied

Rated 5 out of 5 stars

I contacted Clyde windows and doors after researching for a new upvc door. There was no hard sales pitch and the engineer came out and measured up, talked me through all the options and types of doors... See more

Company replied


Company details

  1. #4 of 45 best companies in Double Glazing Installer
  2. #6 of 29 best companies in Conservatory Specialist
  3. #8 of 53 best companies in Construction company
  4. #2 of 39 best companies in PVC windows supplier
  5. #4 of 39 best companies in Window installation service

Information provided by various external sources

We are very proud of the quality of service and high quality of conservatories and sunrooms all of which have superb energy efficiency qualities as do our conservatory roof replacement products, With around 35+ employees in Scotland, we have our on manufacturing factory, we can keep costs down by cutting out the middle man. We are a small to medium enterprise who are "big enough to cope yet small enough to care" We cover all of central Scotland and more from Carlisle to Arbroath. Our company started in 2010 however we have recruited a highly experienced team, most of which 20 years + experience in this industry. All our staff have specialised experience and training in their own specific field for surveying, manufacturing and installing high quality energy efficient products. We pride ourselves on customer service and excellent feedback therefore we do not use hard pressure sales tactics like some competitors. We offer genuinely FREE No Obligation Quotes and Consultations. We only use experienced surveyors to survey & produce / supply 3D drawings in the clients home. We wont pressure you for any decisions based on impulse and all our contracts include a cooling off period All our customer facing staff that visit your home from sales advisers, surveyors to construction workers, fitting staff, electricians and plumbers Hold all appropriate certification for their trade & all our customer facing staff have been checked (Disclosure Scotland) by us before employment.


Contact info

4.9

Excellent

TrustScore 5 out of 5

773 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(773)

145 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and workmanship

Excellent service and workmanship, great quality, quick and efficient, delighted with my conservatory. Highly recommend.

1 September 2025
Unprompted review
Clyde Windows & Construction Ltd logo

Reply from Clyde Windows & Construction Ltd

Hi Julie,

Thank you so much for your kind words! We’re absolutely delighted to hear how pleased you are with your new conservatory. Our team takes great pride in delivering top-quality workmanship and a smooth, efficient installation experience, so it’s fantastic to know that reflects in your feedback.

We really appreciate you taking the time to share your experience and your recommendation — it means a lot to the whole team. We hope you enjoy your conservatory for many years to come!

Kind regards,
The Clyde Windows & Construction Team

Rated 5 out of 5 stars

All staff that I dealt with were very…

All staff that I dealt with were very helpful, great job done by the 2 guys yesterday in not very nice weather conditions.

1 October 2025
Unprompted review
Clyde Windows & Construction Ltd logo

Reply from Clyde Windows & Construction Ltd

Hi Gordon,

Thank you for your kind words and for highlighting the efforts of our team. We’re so pleased to hear that you found everyone helpful and that the installers delivered a great job despite the less-than-ideal weather conditions!

Your feedback means a lot, and we’ll be sure to share your comments with the team.

Best regards,
The Clyde Windows & Construction Team

Rated 5 out of 5 stars

Had 7 windows fitted over 2 days and…

Had 7 windows fitted over 2 days and job was made easy from initial contact to finish. Alan and Tom, our fitters, did an excellent job, very tidy. Highly recommend

1 October 2025
Unprompted review
Clyde Windows & Construction Ltd logo

Reply from Clyde Windows & Construction Ltd

Hi Jean,

Thank you so much for taking the time to share your feedback. We’re delighted to hear that the process felt smooth from start to finish and that Alan and Tom did such an excellent, tidy job fitting your new windows.

Your recommendation means a great deal to us, and we’ll be sure to pass your kind words on to the team — they’ll be thrilled to know their hard work made such a positive impression.

Best regards,
The Clyde Windows & Construction Team

Rated 5 out of 5 stars

Good selection of doors to chose from.

Good selection of doors to chose from.
Staff very helpful .
Door installed to a high standard and in a professional manner.
Would certainly recommend the company

22 September 2025
Unprompted review
Clyde Windows & Construction Ltd logo

Reply from Clyde Windows & Construction Ltd

Hi Linda,

Thank you for taking the time to share your experience. We’re so pleased to hear that you found our team helpful and that your new door was installed to such a high standard. Your recommendation means a lot to all of us here at Clyde Windows and it’s great to know our wide selection of doors helped you find exactly what you were looking for.

Best regards,
The Customer Care Team
Clyde Windows & Construction Ltd

Rated 5 out of 5 stars

Absolutely love my new windows

Absolutely love my new windows. They are beautiful and make such a difference to my home. We had a great service from ordering our windows to having them fitted. The fitters replaced our windows efficiently and left no mess it was fantastic

19 September 2025
Unprompted review
Clyde Windows & Construction Ltd logo

Reply from Clyde Windows & Construction Ltd

Hi there,

Thank you for such a wonderful review! We’re delighted to hear you’re loving your new windows and that they’ve made such a difference to your home. It’s great to know that from ordering through to fitting everything went smoothly and that our fitting team left everything spotless.

Your kind words mean a lot to the whole Clyde Windows team.

Best regards,
The Customer Care Team
Clyde Windows & Construction Ltd

Rated 5 out of 5 stars

Great experience

Excellent service from first contact to completion.
No hard sale tactics. Very competitive price. Was kept updated at every step of the process. Extremely happy with the windows and every member of staff I had contact with.

16 September 2025
Unprompted review
Clyde Windows & Construction Ltd logo

Reply from Clyde Windows & Construction Ltd

Hi Irene,

Thank you so much for your wonderful review. We’re delighted to hear that you enjoyed a smooth experience from your very first contact through to completion. It’s great to know you felt no sales pressure, found our pricing competitive and were kept informed every step of the way.

Your kind words mean a lot to the whole team and we’re thrilled you’re happy with your new windows.

Best regards,
The Customer Care Team
Clyde Windows & Construction Ltd

Rated 2 out of 5 stars

Customer Service disappointing

Great product and workmanship, my work is still not completed satisfactorily which started 23.03.25. Customer service really poor.

24 March 2025
Unprompted review
Clyde Windows & Construction Ltd logo

Reply from Clyde Windows & Construction Ltd

Hi Alison,

Thank you for taking the time to share your feedback. We’re truly sorry for the frustration you’ve experienced and for the way parts of your project were managed early on. We fully accept that our communication and project management at the start fell short of the high standards we set ourselves, and we have since taken steps internally to ensure this doesn’t happen again.

To clarify the timeline: the main installation was completed within the typical 6–8 week advisory period. During our Sales Manager’s visit on 22nd May we identified a short list of remedial items and apologised in person for the earlier poor communication. We then carried out a follow-up visit on 2nd June and a final check on 20th June, after which the necessary replacement parts were ordered. Our Managing Director emailed you on 5th August to arrange fitting these parts, and since then our team has continued to try to agree a suitable date.

We absolutely want to complete these final touches to your satisfaction. Please note that limited availability inevitably delays the completion of this remedial work, and that part of the timeline is therefore outside our direct control. We’re keen to arrange a visit at a time that works for you and to bring this matter to a close.

Once again, we apologise for the early shortcomings and thank you for your patience as we work with you to complete the final items. Please reply to the 5th August email or contact us directly on 01698 888228 or info@clydewindows.com
so that we can book the remaining work without further delay.

Kind regards,
The Customer Care Team
Clyde Windows & Construction Ltd

Rated 5 out of 5 stars

Happy Customer once again

Neil and Kinsey were here this morning to replace the glass on my patio doors and replace hinges on my bathroom window. Once again I have only good things to say about this company. From my first phone call, to my quote, to job finished I am extremely happy. Neil and young Kinsey are professional, polite, friendly and leave everything spotlessly clean. Thank you Clyde Windows for another job expertly done.

16 September 2025
Unprompted review
Clyde Windows & Construction Ltd logo

Reply from Clyde Windows & Construction Ltd

Hi Doreen,

Thank you so much for your kind words and for sharing your experience. We’re delighted to hear Neil and Kinsey looked after everything so well and left everything spotless.

It’s always great to know the whole process—from your first call through to the final clean-up—has met your expectations. I’ll be sure to pass your lovely feedback on to Neil and Kinsey; it will mean a lot to them.

Thanks again for trusting Clyde Windows for another job—your continued support is truly appreciated.

Best regards,
The Clyde Windows & Construction Team

Rated 5 out of 5 stars

UPVC Door replacement

UPVC Door replacement
Very impressed with the work carried out by the guys who attended. Were very professional, friendly and cleaned up upon completion. We are 100% satisfied and would definitely recommend Clyde Windows

12 September 2025
Unprompted review
Clyde Windows & Construction Ltd logo

Reply from Clyde Windows & Construction Ltd

Hi there,

Thank you for taking the time to share such great feedback!
We’re delighted you’re 100% satisfied with your new UPVC door and that our team’s professionalism and clean-up impressed you.

We’ll be sure to pass your kind words on to the installation crew—they’ll be thrilled to hear it.

Thanks again for recommending Clyde Windows & Construction!

Best regards,
The Clyde Windows & Construction Team

Rated 5 out of 5 stars

Very good service from the beginning to…

Very good service from the beginning to the end. Admin were excellent, installation team were excellent, couldn't do enough to please you.

12 September 2025
Unprompted review
Clyde Windows & Construction Ltd logo

Reply from Clyde Windows & Construction Ltd

Hi Pearl,

Thank you so much for your kind words!
We’re delighted you were happy with the service from start to finish and that both our admin and installation teams made the process easy for you.

I’ll be sure to pass your feedback on to everyone involved—they’ll really appreciate it.

Thanks again for choosing Clyde Windows & Construction!

Best regards,
The Clyde Windows & Construction Team

Rated 3 out of 5 stars

This is an update in order to reply to…

This is an update in order to reply to Clyde's response....I understand the company's desire to be professional and have smooth communication....the job eventually was professionally completed.... but my bone of contention was the issue of integrity....the head person at the office who I was dealing with was less than honest....when I asked 3 times why a certain serious problem was performed by the lovely fitters...the head person ignored it!!... he didn't offer any explanation to why it was done...he simply responded by saying ....your affected window will be replaced....which it was...my point is with professionalism comes integrity!!

1 July 2025
Unprompted review
Clyde Windows & Construction Ltd logo

Reply from Clyde Windows & Construction Ltd

Hi Marco,

Thank you for taking the time to share further feedback. We fully understand and respect your concerns, and we’re glad the work was completed to your satisfaction and that the affected window was replaced at our own cost.

We always aim to resolve issues promptly and fairly, and in this case we believe we’ve done so without needing to debate the details publicly.

We do kindly ask that any further comments be directed to us by email (info@clydewindows.com
) or by phone (01698 888228) so that we can discuss them properly. One review is more than enough to reflect your experience—leaving multiple reviews for the same job can unfairly affect our Trustpilot rating.

We value professionalism and integrity and we’re confident we’ve acted in that spirit here. We’d be happy to speak with you directly if you’d like to talk this through in more detail.

Best regards,
The Clyde Windows & Construction Team

Rated 5 out of 5 stars

Excellent service from start to finish.

Excellent service from start to finish.
No pressure from sales person. No issues when I changed my mind on the door originally selected. Installers did a fabulous job, house was tidied before they left. Very small issue with one window which was resolved with no issues. Kept up to date at every step of the way

29 August 2025
Unprompted review
Clyde Windows & Construction Ltd logo

Reply from Clyde Windows & Construction Ltd

Hi M Nicol,

Thank you so much for your lovely review. We’re delighted to hear you had such a positive experience from start to finish — from our sales team through to installation. It’s great to know the installers did a fabulous job and left your home tidy, and we’re especially pleased the small issue with your window was quickly resolved without any hassle.

Your feedback means a lot to us, and we really appreciate you taking the time to share it. We hope you enjoy your new installation for many years to come!

Best regards,
The Clyde Windows & Construction Team

Rated 5 out of 5 stars

From the first meeting

From the first meeting, Clyde Windows staff where extremely helpful and not pushy, their assistant and guidance with choosing our windows to the insulation was faultless. I would highly recommend Clyde Windows.
.

2 September 2025
Unprompted review
Clyde Windows & Construction Ltd logo

Reply from Clyde Windows & Construction Ltd

Hi Mrs Friel,

Thank you so much for your kind words and for sharing your experience. We’re delighted to hear that you felt supported from the very first meeting and that our team were helpful without being pushy. It’s wonderful to know the guidance and insulation work met your expectations.

Your recommendation means a great deal to us — thank you for choosing Clyde Windows & Construction!

Best regards,
The Clyde Windows & Construction Team

Rated 5 out of 5 stars

First Class service!

From the fantastic salesman who answered every question asked, thoroughly, to the friendly surveyor, to the top class workmanship, to the fantastic installation manager’s incredibly prompt, professional responses to any queries, we have had an amazing experience getting all our windows and doors replaced by Clyde Windows! Top job guys!

7 September 2025
Unprompted review
Clyde Windows & Construction Ltd logo

Reply from Clyde Windows & Construction Ltd

Hi Judith,

Thank you so much for your fantastic review! We’re absolutely delighted to hear how pleased you are with your new windows and doors, and that every part of the process — from sales and survey to installation and follow-up — met your expectations.

Your kind words about our team mean a great deal, and we’ll be sure to share your feedback with everyone involved. Knowing that you had such a positive experience really makes all the difference to us.

Thanks again for choosing Clyde Windows & Construction — we truly appreciate your recommendation!

Best regards,
The Clyde Windows & Construction Team

Rated 5 out of 5 stars

I recently got a new solid roof on my…

I recently got a new solid roof on my conservatory Clyde windows made a first class job workmen very pleasant and helpful. If you are considering a replacement roof on your conservatory look no further than this company. They were the cheapest and as far as I'm concerned any other company will have to be really good to beat the job they did not my conservatory

13 July 2025
Unprompted review
Clyde Windows & Construction Ltd logo

Reply from Clyde Windows & Construction Ltd

Hi Jim,

Thank you so much for your fantastic review! We’re delighted to hear how pleased you are with your new solid conservatory roof. It’s great to know the team delivered a first-class job and made the whole experience pleasant and helpful from start to finish.

Your kind words and strong recommendation mean a lot to us, and we’re thrilled you feel the quality of the work stands out. We’ll be sure to share your feedback with the whole team — they’ll really appreciate it.

Thanks again for choosing Clyde Windows & Construction, Jim. We’re here anytime you need us in the future.

Best regards,
The Clyde Windows & Construction Team

Rated 5 out of 5 stars

2nd time iv had work done by them great…

2nd time iv had work done by them great communication turned up on time and just got on with the job cleared up everything great job done very happy with everything

15 August 2025
Unprompted review
Clyde Windows & Construction Ltd logo

Reply from Clyde Windows & Construction Ltd

Hi Sonia,

Thank you so much for coming back to us for a second time and for leaving such a lovely review. We’re delighted to hear that everything went smoothly again, with good communication, punctuality, and a tidy finish.

It means a lot to know you’re very happy with the work, and we truly appreciate your continued trust in Clyde Windows.

Best regards,
The Clyde Windows & Construction Team

Rated 5 out of 5 stars

Grey Anthracite Windows

Absolutely delighted with my new Anthracite Grey windows fitted by Clyde Windows on 12/08/2025.
Shug and Reece were tremendous fitters, They were very friendly , hardworking men who also tidied up every room on completion.
Owen the Salesman is a credit to the company. A very traditional , professional salesman.
The office staff are very professional and helpful, particularly when I changed my mind on the handles of the windows and they promptly dealt with this and managed to get the order amended.
They have done a first class job and it has modernised my 1970's bungalow and gave it a whole new look. Love the Diamonds in the hoppers matching my storm doors , also supplied and fitted by Clyde Windows.
I would recommend this company for Windows, Doors and general Home Improvements.

12 August 2025
Unprompted review
Clyde Windows & Construction Ltd logo

Reply from Clyde Windows & Construction Ltd

Hi Morag,

Thank you so much for your wonderful review and for sharing your experience in such detail. We’re delighted to hear how pleased you are with your new Anthracite Grey windows and that Shug and Reece impressed you with their professionalism, hard work, and attention to detail.

It’s also fantastic to know Owen and our office team were able to provide the level of service and flexibility you needed, ensuring your order was exactly as you wanted. We love that your 1970’s bungalow has been given a fresh new look, and the diamond details sound stunning!

We truly appreciate your kind words and recommendation — it means a lot to the whole Clyde Windows team.

Best regards,
The Clyde Windows & Construction Team

Rated 5 out of 5 stars

From beginni to end it was a very…

Delighted
From beginning to end it was a very positive, professional and helpful service. The young men that installed my door. Dillon and James were excellent. They were tidy ,efficient and very friendly. I appreciated it and most important of all the door is gorgeous. I absolutely love it. the colour is great ,it really brightens up a dull day! next will be my other door
I would highly recommend your company and your team thank you Clyde Windows
Keep up the good work😄

6 August 2025
Unprompted review
Clyde Windows & Construction Ltd logo

Reply from Clyde Windows & Construction Ltd

Hi Mary,

Thank you so much for your fantastic review! We’re thrilled to hear you had such a positive experience from start to finish and that Dillon and James impressed you with their professionalism, efficiency, and friendliness.

It’s wonderful to know you love your new door and its colour — we agree, a great door can brighten any day! We look forward to helping you with your next door when the time comes.

Thanks again for recommending us and for your kind words.

All the best,
The Clyde Windows & Construction Team

Rated 5 out of 5 stars

Great job from Clyde Windows

Good communication throughout with the workforce arriving exactly when they were supposed to. Worked diligently and cleaned up and the end of each working day. I’m very happy with the finished roof ( I got a replacement conservatory roof to make it usable year round) and would have no hesitation in recommending this company.

7 August 2025
Unprompted review
Clyde Windows & Construction Ltd logo

Reply from Clyde Windows & Construction Ltd

Hi Brian,

Thank you so much for the great review! We're really pleased to hear you’re happy with your new replacement conservatory roof and that the team kept everything running smoothly and tidily throughout the project.

It’s great to know the communication, punctuality, and quality of work stood out — that’s exactly what we aim to deliver on every job. We really appreciate your recommendation and are always here if you need anything in the future.

All the best,
The Clyde Windows & Construction Team

Rated 5 out of 5 stars

Great quality

Great quality. Excellent customer service and professional fitters.

31 July 2025
Unprompted review
Clyde Windows & Construction Ltd logo

Reply from Clyde Windows & Construction Ltd

Hi Alan,

Thank you for your kind words! We're really pleased to hear you were happy with the quality of our work, the customer service, and the professionalism of the fitting team.

Your feedback means a lot to us and will be shared with the whole team. If we can help with anything else in the future, we’d be delighted to hear from you.

All the best,
The Clyde Windows & Construction Team

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