The layout of the website has fallen from what it once was - the product selection while slim, still offers some great items at a huge discount (Templa-Projects). But the overall layout of the websit... See more
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Great prices, selection can be limited, but to be expected given the nature of the business. Have always had good service with Clymb. Packages arrive quickly. Products fit well per sizing info. I also... See more
I am so glad The Clymb is back! I have enjoyed this company for years! I am bummed that I could not get customer service to reply to my request for a formal receipt so I can be reimbursed by my empl... See more
Shipping was a little slow, but this wasn't really a problem. I was also expecting a shipping notification, but unless I'm mistaken, this never came. Again, not a big deal. The shoes I bought fit as e... See more
Company details
Written by the company
Our team of industry experts hand-select products from the world's top Fitness, Outdoor, and Action Sports brands. Rather than force you to search through thousands of items, TheClymb offers limited-time sales on only the best footwear, apparel, and gear up to 90% off retail!
Contact info
United States
- support@theclymb.com
- clymb.com
3.9
Great
165 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
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No way to reach you tried to cancel my…
No way to reach you tried to cancel my order immediately. Your Support email does not work. There is no phone number to call you. Retail price on the shoes that I purchased was $33. I purchased them on your site on sale for $79. I am a serious hiker and these issues will not work.
23 March 2026
Awesome ugg rain boots
The boots I got where perfect great selection and fast shipping
5 December 2025
Happy with purchase but wondering what happened to the company
The layout of the website has fallen from what it once was - the product selection while slim, still offers some great items at a huge discount (Templa-Projects). But the overall layout of the website is very poorly designed (no size charts! but you can go on the brand company and find one) - still very happy with our purchase though :)
11 February 2026
Good service
3 February 2026
Completely disappointed…..requested a…
Completely disappointed…..requested a return and haven’t received a response via email, as of yet.
19 January 2026
Love the knee length puffer coat
Love the knee length puffer coat. It is very warm and I love the soft fur collar. My Best Buy of the season. Great price too.
12 December 2025
Ordering was easy
Ordering was easy. Delivery was fast. Refund for a return was a little slow but it wasn't a hassle
24 November 2025
Flawless order
Everything from ordering to tracking to delivery was flawless and I will definitely be back again.
14 November 2025
didn't get my order and customer serive…
didn't get my order and customer serive was very slow
25 August 2025
You didn’t ship by the promised time
You didn’t ship by the promised time; won’t have my shoes for vacation.
9 September 2025
The shoes are very nice , good Quality
The shoes are very nice, shipping time was very quick , I would definitely buy again , and the price was the lowest that we could find , about one third what we almost paid at the shoe store .
21 August 2025
I am so glad The Clymb is back!
I am so glad The Clymb is back! I have enjoyed this company for years! I am bummed that I could not get customer service to reply to my request for a formal receipt so I can be reimbursed by my employer. I will be trying the chat service again before I get to anything except bummed because it's otherwise great!
17 August 2025
I was able to get a discontinued style…
I was able to get a discontinued style that I wanted. I would have bought more if they had multiples in my size. Shipped quickly.
11 August 2025
I am glad you’re back
I am glad you’re back. I used to have the same pair of boots and they lasted about 10 years as I only wore them in the winter. Was happy to see them in my size and with such a great discount.
5 August 2025
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