I want to return my order its in my warehouse the number is CNF1845838828411882 ( I don’t know how to return it) I want the money on my bank account ( I just want to return the shoes
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Review summary
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I have been shopping wit cnfans for an while now I rate the app very soiled but the shipping price is an bit hectic
Beautiful clothes, size perfect; but the only negative thing i encountered was the shipping journey: in fact i waited for 29 days, but at the end I was more than satisfied!
Great products and great service just really slow delivery but everything comes perfectly fine
Company details
Written by the company
The CNfans agent platform offers assistance with purchasing both online and offline products in China. Simply provide a product link and place an order, and our team will provide top-notch services from start to finish.
Contact info
19H MAXGRAND PLAZA NO.3 TAI, 999077, KOWLOON, Hong Kong
- care@cnfans.com
- cnfans.com
4.1
Great
13k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 24 hours
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It was very good quality and also very…
It was very good quality and also very cheap
17 January 2026
Unprompted review
Fake they are Liers scammers my haul is…
Fake they are Liers scammers my haul is 2 Month later and still did not arrive and ask for maybe a coupon for my next haul for like an excuse but they said no i recormend nobody to buy from cb fans
17 January 2026
Unprompted review
Reply from CNFans
Dear customer, thank you for your feedback. We sincerely apologize for the inconvenience caused. International logistics involves multiple transportation links, transshipment in multiple countries, and customs clearance in third countries. Transit time is affected by many objective factors such as the logistics provider's arrangements, working methods, number of packages, customs clearance, flight delays, and inclement weather. Therefore, transit time may be relatively long. However, we are closely monitoring the status of your package and urging us to process it as quickly as possible.
Regarding the issue you reported, please feel free to contact our customer service. We value every customer and can assure you that we will do our best to help you resolve the problem, looking forward to providing you with a better experience!
...........
16 January 2026
Unprompted review
Reomboursement
Hello, a few days ago I requested a refund, but it still hasn't been processed.
I would appreciate a response as soon as possible, thank you.
12 January 2026
Unprompted review
Reply from CNFans
Dear customer, thank you for your feedback. We sincerely apologize for the inconvenience caused. Regarding your refund request, please feel free to contact our customer service. We value every customer and will do our best to help you resolve your issue, looking forward to providing you with a better experience!
Good good gg
16 January 2026
Unprompted review
Good site And shipment
16 January 2026
Unprompted review
All scams
I ordered a zip-up and it said it would arrive in 2 to 3 days and I would like 10 days is for it to arrive, just to say that my order had been canceled and they refunded my money back, when there was no money back in my account. this is a huge scam would not recommend
15 January 2026
Unprompted review
Reply from CNFans
Dear customer, thank you for your feedback. We sincerely apologize for the inconvenience caused. Regarding the order issue you reported, please feel free to contact our customer service. We value every customer and can assure you that we will do our best to help you resolve the problem. We look forward to providing you with a better experience!
Great………..
15 March 2025
Unprompted review
good quality reps
15 January 2025
Unprompted review
Very good website
15 January 2026
Unprompted review
Best site ever
15 January 2026
Unprompted review
I haven’t order anything yet but this…
I haven’t order anything yet but this looks to be very good my friends have recommended this to me and shown me how to work everything and it has been so handy so far
15 January 2026
Unprompted review
Good app I like it
15 January 2026
Unprompted review
yesssssssss
14 January 2026
Unprompted review
Reply from CNFans
Dear customer, thank you for your feedback. We sincerely apologize for the inconvenience caused. If you have any questions, please feel free to contact our customer service. We value every customer and please trust that we will do our best to help you resolve your issue, looking forward to providing you with a better experience!
100% trustfull
13 January 2026
Unprompted review
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