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See what reviewers are saying

Rated 1 out of 5 stars

I bought a bag returned it and only Got partial Refund back (system error) then I had to wait 10 Days for the rest of my refund. I also got two used bags . This company needs to stop making so many... See more

Rated 1 out of 5 stars

If there is an option to put Zero stars I should choose it. Worst customer service ever. Not recommended at all. I place an order & our old adress 700 km away is on PayPal by default, system was glitc... See more

Rated 1 out of 5 stars

I was traveling from Montreal to Toronto and CC stopped at Kingston stop for nearly 40minutes. We were told it was 10min break but this is extreme waste of time. Date: June 17,2023. Time: 15:30... See more

Rated 1 out of 5 stars

Bought a men's wallet from coach outlet, worst product ever, got torn off in a few months and the outlet won't take the ownership of anything, rather would say yeah , we know the quality is not so goo... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Coach Canada offers affordable & reliable bus services providing charter buses, commuter bus routes, airport shuttles, sightseeing and more in Canada.


Contact info

1.1

Bad

TrustScore 1 out of 5

329 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

This is to let you know

This is to let you know, we had so good experiences and happy for chosimg Coach Canada as our trusted and friendly transportation on our recent trip to Tennessee, USA.

Great work CC

21 November 2018
Unprompted review
Rated 5 out of 5 stars

We booked in advance not being able to…

We booked in advance not being able to give accurate numbers as attrition in our event can sometimes be unpredictable. Anyone who helped us understood and gave the best advice for contingency planning when the actual time of year approached.

Friendly and well-informed service every time!

21 November 2018
Unprompted review
Rated 5 out of 5 stars

Fabulous Service - 5 Stars!

Bus arrived at pickup location early and the driver was very pleasant, professional, helpful and accommodating. Our group has used Coach Canada for two consecutive years, and the service has been outstanding. Would recommend Coach Canada in a heartbeat.

21 November 2018
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Driver was engaging, friendly and very helpful.

Only complaint- when driver arrived he was not equipped with full itinerary, which had been supplied to company in ample time of booking. He had been provided just the evening prior of minimum information regarding his commitment for the day, while the tour had been fully scheduled and provided to coach Canada.

21 November 2018
Unprompted review
Rated 5 out of 5 stars

As a driver for TTC I am perhaps more…

As a driver for TTC I am perhaps more observant than others. I believe our driver to have been extremely professional, cautious and experienced. He navigated the coach through dense downtown traffic with ease. I was extremely impressed and would, and have recommended Coach Canada to many. Please express my gratitude to the driver. Thank you.

16 November 2018
Unprompted review
Rated 3 out of 5 stars

Most of our buses were subcontracted…

Most of our buses were subcontracted and not all of the basic detaisl were properly transmitted to all drivers. Drivers had also not eaten before our reservation and so it effected our plans. Otherwise it went fine, but disappointing for a brand such as Coach Canada.

15 November 2018
Unprompted review
Rated 4 out of 5 stars

Bus Support for GC

The drivers were very helpful and cordial. We had difficulty with one driver from Mississauga who did not know how to use the lift to board wheelchair patrons. This happened twice and caused significant delays and gave a very bad impression of our conference when we appear not prepared for all our delegates. The patrons gave the drive advice about how to use the lift on the bus. Overall runs were reduced significantly by the lack of knowledge and all patrons experienced long periods of stall while in transit.
The organization of our bus experience was very good. Schedules were flexible right till the final days. Service was personal and positive.

15 November 2018
Unprompted review
Rated 5 out of 5 stars

excellent

booked in advance, coach arrived in time and the driver was excellent.
All guests enjoyed the trip very much.

15 November 2018
Unprompted review
Rated 5 out of 5 stars

Wonderful company to deal with.

Wonderful company to deal with. Always punctual and reliable with experienced drivers who are polite and helpful.
Would recommend this company to anyone.

14 November 2018
Unprompted review
Rated 5 out of 5 stars

As I said

As I said, I would recommend Coach Canada to anyone. I have been using them for over seven and a half years and have no complaints about how well we have been looked after as far as very nice and safe drivers etc.

14 November 2018
Unprompted review
Rated 5 out of 5 stars

Amazing Company!!!

Coach Canada has always come through with my requests. The staff has great customer service skills and gets the job done.

14 November 2018
Unprompted review

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