I understand shipping is difficult and can be costly. I unfortunately thought myself a M whereas I think I'm a L. Returning/exchanging does seem to be an issue. I really want to do another order bu... See more
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Some of the clothes were perfect others were not as well fitting - some ran small, others too large, although I ordered the same sizes for everything. The sweater material was not as soft/comfortable... See more
The website was easy to shop, I like the pictures with the reviews that note size with height and weight. That was very helpful! I remember reading that the materials are recycled but was still surpri... See more
I was pleased with the items I ordered, but I realized that I mistakenly ordered 2 of the same dress when I received he shipment. I was disappointed to learn that the return policy only allows for ret... See more
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items arrived timely
items arrived timely. Pictures and sizes were accurate to actual items.
Fabulous colours and fit.
Beautiful colours and perfect fit - exactly as described on site. Got a lot of compliments which speaks for itself.
Thanks you so much - will definitely be buying again.
Order arrived just in time for Christmas
Dress sizing is way off
Dress sizing is way off. Used the size guide. Ridiculously big and a shapeless sack. Sleeves are huge and totally over power the dress. Fabric is thin and flimsy. Very disappointed. No return instructions in packaging. Will not be worn.
Dress is beautiful and arrived in time…
Dress is beautiful and arrived in time for Christmas, even though Australia post was inundated for Christmas.
Poor quality clothing and no returns
This company sells clothing that is such poor quality and fit that the items cannot be worn. Despite 7 emails requesting a return as outlined in their terms and conditions they refused stating it cost them too much to take returns. A partial refund was agreed upon simply because I was sick and tired of dealing with them. Do not give this company your money. It’s a total scam !
Dreadful Product
Item took 3 weeks, Coacia linked to 17.Track.could not track. Item could not be further from the item ordered, all that resembles is the color, shoddy work. shipped from Alexandria NSW, Australia.
I never received my order! See my comments
I never received my order!! Placed it on the 5 December and it came out of my account on that day for $78.41 and STILL waiting for the dress. PLEASE ADVISE!!
Good online purchase experience
Easy to put through an order. Good communication from the seller. The dress arrived as expected
your prompt and honest service was…
your prompt and honest service was refreshing and speed in dealing with this
Both dresses were as I expected
The order arrived promptly and I was…
The order arrived promptly and I was updated about transit details at each stage, which I appreciated. I am very happy with the two dresses I purchased. They fit well and the sizing is as advertised. Will hopefully purchase from this company again in the future.
I am happy with my purchases
I am happy with my purchases. The fit is great, and the fabric is soft and flattering. Prompt delivery.
The fabrics are beautiful the fit is…
The fabrics are beautiful the fit is perfect quick delivery great customer service
Bought some dresses from this store
Bought some dresses from this store, overall is ok, fits perfect, good quality for the price. Honest review.
Big mistake ordering here
Big mistake ordering here. Quality was poor. Fabrics felt cheap. One dress had a small tear in the seam. They did not honor their return policy. If you want to return for full return, their shipping address is in Dubai. They get with that and offer a much lesser return amount Never again, lesson learned
It's a gamble buying clothes online but…
It's a gamble buying clothes online but I'm very happy with my delivery from Coacia. The sizes were perfect & I like the material & style. Also how they appear online - colours etc is accurate.
Reliable source of pretty, professional-casual inexpensive clothing
I know the process now, so I ordered several dresses and expected them to come in about 2 weeks via USPS. Everything went according to expectations. Most fit great! Need to lose a bit of weight for the final one -- nothing wrong on Coacia's side though.
Takes forever, expensive to return
Here is what you can expect if you order from Coacia: 1. If you love the dress you will be happy and give a great review; 2. If the dress doesn't fit, has poor construction or you don't like it you will give a poor review. The reason Coacia is not a good company is that it doesn't stand by it's product. I purchased 2 dresses. When you order it specifically says "Free Returns". I did not like the dresses. Not only did I not like the look of them, they didn't fit and were poorly constructed. I followed the procedure to return the item which is you need to email them to get a shipping label. They replied by offering a settlement amount instead. I asked for the full refund. They offered a bit more. We went back and forth many times and they refused to refund my money. I then called my credit card company and disputed the bill. I told my credit card company I offered to return the items but they only asked me to haggle with them over the refund. Thankfully my credit card company took care of it. If I had returned the items it would have been more than the cost of the dresses by the way as the return is to Dubai. This was not even close to a "Free Return" as promised. In addition- as others have shared, it does take forever to get the products as they are shipped from abroad.
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