Coastline Academy Reviews 

1,401
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,222 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently feel confident and comfortable in their driving lessons, noting the patience and supportive nature of the instructors, which eases anxiety. Reviewers frequently praise the clear explanations of traffic rules and procedures, alongside the positive encouragement received during practice. However, some people mentioned specific issues, such as one reviewer noting a lack of detailed, step-by-step guidance on certain maneuvers, particularly lane changing, while others reported uncomfortable experiences. A few other people also felt serious concerns about instances involving perceived aggressive tones, certain instructional methods during driving, and concerns regarding recording practices during lessons.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as patient, knowledgeable, and... See more

User experience

Customers report positive experiences with user experience, highlighting how calm and patient instructors are... See more

Service

People report positive experiences with service, noting amazing driving instructors who provide great... See more

Instructions

Reviewers mention positive feedback about instructions, highlighting that educators are calm, kind, and... See more

Customer service

Reviewers highlight positive aspects of customer_service, noting that interactions with support are quick,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I just finished my road test with Coastline and absolutely feeling fantastic that I passed it on the first try. Thanks to Robert for being excellent guide throughout my lessons and test. I would stron... See more

Company replied

Rated 5 out of 5 stars

The scheduling is very convenient as we were able to select times that worked with our own schedules. My son was fully confident with the instructors, as a first time driver. The instructors were grea... See more

Company replied

Rated 5 out of 5 stars

Outstanding experience with drive instructor Michael D. He was patient, knowledgeable, calm, and reassuring, as well as attentive and encouraging. Both my son and I took lessons with him, and he made... See more

Company replied

Rated 5 out of 5 stars

Coastline was great for my son. The instructor was thorough, really helpful and gave excellent feedback both during the lesson and in a write up afterwards. I only wish we’d done all three lessons wi... See more

Company replied


Company details

  1. Driving school

Written by the company

Coastline Academy is the largest driving school in the country and the 6th fastest-growing education company in America according to Inc.com. Coastline was founded with the mission of eradicating car crashes and has provided top-quality education to over 250,000 driving students across 500+ cities, receiving a 98% 5-star rating. The company combines modern technology with rigorous safety standards to deliver a learning experience that is personalized, safe, and efficient.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.7

All reviews

(1,401)

838 reviews in the last 12 months

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Rated 5 out of 5 stars

Mr Noel Taught me how to park and…

Mr Noel Taught me how to park and curbside parking! He explained the lesson very well and i got down the parking!

31 July 2026
Unprompted review
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Reply from Coastline Academy

Thank you for sharing your experience! We're so glad to hear Noel's clear instruction helped you master parking and curbside parking. Congratulations on your progress, and we'll be sure to pass along your kind words to him!

Rated 5 out of 5 stars

Great instructor

Great instructor, very nice and gave lots of tips.

31 July 2026
Unprompted review
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Reply from Coastline Academy

Thank you for sharing your experience. We are thrilled it was a positive one.

Rated 5 out of 5 stars

Calm and personable instructors and great instructions

Valenzia R. was a very calm instructor that provided constructive feedback when necessary. She was a great resource to have during the stressful experience of learning how to drive. The techniques provided have been very intuitive and have improved my driving substantially.

30 July 2026
Unprompted review
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Reply from Coastline Academy

Thank you for taking the time to share your experience. We're glad Valenzia's calm approach and constructive feedback made learning to drive less stressful.

Rated 5 out of 5 stars

Jim was very professional

Jim was very professional, calm, understanding. He could explain things in a thorough and effective way.
Very satisfied.
Pietro

30 July 2026
Unprompted review
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Reply from Coastline Academy

We are elated to hear Jim made such a positive impact. His professionalism and clear communication reflect our standards well. Thank you, Pietro!

Rated 5 out of 5 stars

Great teacher.

I had a great lesson today thanks to Mr. Christopher, he was benevolent throughout the lesson and i was taught a lot of things that I was lacking in.
Again, I deeply appreciate his patience and generosity towards me and the other student while driving.

30 July 2026
Unprompted review
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Reply from Coastline Academy

We are privileged to hear this. Mr. Christopher's patience and generosity reflect what we strive for. Thank you, Siham!

Rated 5 out of 5 stars

Tirzah F

Tirzah. F was my instructor and I enjoyed all the lessons I had with her :) She helped me become a better driver and gave me lots of knowledge about driving and how to navigate the car. It was very easy to learn things about driving and the car because she gave good analogies that helped me understand!

28 July 2026
Unprompted review
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Reply from Coastline Academy

We are ecstatic to hear Tirzah's analogies and guidance made learning to drive easy. Thank you, Anastasia!

Rated 5 out of 5 stars

Patrick is a great instructor!

Patrick is a great instructor, very calm and knowledgeable! He has put my son at ease! The scheduling process is also very easy. The whole experience, from classroom to driving lessons has been great. I would highly recommend Coastline!

30 July 2026
Unprompted review
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Reply from Coastline Academy

Thanks for sharing this! We're glad Patrick made the experience smooth and comfortable for your son. We'll pass along your kind words to him.

Rated 5 out of 5 stars

What made my experience great was my…

What made my experience great was my instructors, Vonnie and Georgette. Vonnie was very patient and she gave a lot of helpful tips that improved my driving skills. She also gave some insight on the DMV test so I could be prepared. Georgette showed me exactly what the DMV tester was looking for when I took the driving test. She helped me gain the confidence I needed to pass and gave helpful advice before my test. I would 100% recommend Coastline Academy to anyone learning how to drive.

21 July 2026
Unprompted review
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Reply from Coastline Academy

Thank you, Jack! Vonnie and Georgette are wonderful. We're glad their guidance and tips helped you pass and gain confidence. We appreciate the recommendation!

Rated 5 out of 5 stars

Yvette is absolutely fantastic

Yvette is absolutely fantastic! I am so grateful to have her as my teacher. She made me feel at ease, taught me everything I need to know about the road and driving. She went above and beyond. Thank you so much!

28 July 2026
Unprompted review
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Reply from Coastline Academy

We are grateful for sharing this. Yvette's dedication to making you feel at ease and prepared is truly valued. Thank you, Kateryna!

Rated 5 out of 5 stars

The website feels secure and…

The website feels secure and professional giving all of the necessary information to succeed.

29 July 2026
Unprompted review
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Reply from Coastline Academy

Thank you for taking the time to share this. We're glad our website feels secure and provides the information needed to succeed.

Rated 5 out of 5 stars

Arnold was very patient and clear

Arnold was very patient and clear when I was making a mistake. I was under no stress and this is my first behind the wheel lesson ever.

28 July 2026
Unprompted review
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Reply from Coastline Academy

We are grateful for sharing this, Neva. Arnold's patience made your first behind-the-wheel lesson a stress-free experience. Welcome to driving!

Rated 5 out of 5 stars

Vyvyan is a wonderful instructor!!!

Vyvyan is a wonderful instructor, I highly recommend them. Helped me build confidence behind the wheel by offering reassurance, useful tips, and firm yet gentle reminders of things to improve.

Only thing that would lower my review is that signing up for a lesson was not as straight forward as it could've been, but I figured it out.

19 July 2026
Unprompted review
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Reply from Coastline Academy

Thank you for sharing! We're glad Vyvyan helped build your confidence. We hear you on the sign-up process and appreciate the honest feedback.

Rated 5 out of 5 stars

Great guidance and demonstrating

Very good guidance and demonstration . Peter gives good advice on driving and explains the situation with visuals and examples on the road. Has control on the surroundings and safety with the driver.

27 July 2026
Unprompted review
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Reply from Coastline Academy

Thank you immensely, DEZEGODI. Peter's guidance, demonstrations, and focus on safety clearly made a difference. We're glad to hear about your experience.

Rated 1 out of 5 stars

The instructor shouldnt work with teens

The instructor seemed to not be in a good mood before the test started. He asked my daughter to wear her reading glasses while she drove ( they are not for distance. She is an extremely cautious driver. Extremely... almost to a fault and is inconsistent with her speed. He said she rolled through a stop sign. She says that didn't happen and he didnt say anything til they were done. He also said she didnt use her turn signal parallel parking. In her lessons her instructor gave her a 4/5 for parallel parking. She always uses her signal and said she did during the test. My daughter was sobbing when we left. He was not kind nor caring. He seemed grumpy and mad and like someone who shouldnt work with teenagers. We will take her to a different location to retest after her 7 days. * if she needed to be wearing glasses, she should have been told that during the 6 hrs of lessons that we paid for at coastline. I am extremely disappointed. The guy even seemed to be questioning how to do things when talking to the lady at the front desk ( who was super sweet and helpful). He was argumentative and frankly, rude.
He did tell me we could come there to practice parallel parking? But she has done great at parallel parking with the 6 hrs of lessons and driving with her dad and I. I am extremely upset and disappointed. On her reports it said nothing to make us concerned that she wouldnt pass today, other than sometimes inconsistent speed( shes slow and cautious) and that she needs to do better at checking her blind spot when changing lanes.

This was a terrible experience for her and now she has lost confidence in driving and didnt want to even drive the car home ( we live about a mile away). The girl that tested before us, left sobbing as well.

To add a little insult to injury as they say, He left his water bottle in our car, o I walked it back in and placed it on the counter.

The lady at the front desk was a gem and didnt deserve to be talked to the way she was from the grouchy guy who didnt seem to completely understand the process of what he needed to do on the device.

28 July 2026
Unprompted review
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Reply from Coastline Academy

Thank you for taking the time to share your feedback. We’re glad we were able to connect with you directly to discuss your concerns and work toward a resolution. We appreciate the opportunity to better understand your experience and support your daughter’s continued driving journey.

Rated 5 out of 5 stars

Coastline Academy review

So far in my experience at Coastline Academy I have learned so much and improved my skill level significantly. It has been a pleasure doing Coastline, the balance between lecturing, videos and test is perfect. The flexibility of Coastline is one of my favorite parts as it is an online course allowing you to take your time. There’s nothing else that needs to be added on to the course, choosing Coastline Academy was the best choice, thank you for the opportunity and being such a wonderfully company.

28 July 2026
Unprompted review
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Reply from Coastline Academy

We are grateful for your kind words, Bella. Your growth and the flexibility of our course mean everything to us. Thank you for choosing Coastline Academy.

Rated 5 out of 5 stars

My daughter learned a lot from her…

My daughter learned a lot from her instructor and was really happy to get immediate feedback with a paper on items she could work on. Signing up for classes was also very easy. I highly recommend Coastline.

27 July 2026
Unprompted review
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Reply from Coastline Academy

Thank you for your review, Lindsay. We're glad the immediate feedback and easy sign-up made a difference for your daughter's learning experience.

Rated 5 out of 5 stars

Candace was awesome and wish we could…

Candace was awesome and wish we could do our final lesson with her. She’s the best and so kind and patient and great with the kids. Griff is bummed she doesn’t have availability for his final lesson.

27 July 2026
Unprompted review
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Reply from Coastline Academy

We are grateful for sharing this! Candace will be thrilled to hear Griff's kind words. We hope his final lesson is just as wonderful.

Rated 5 out of 5 stars

Russel C

Russel C. Is the best driver instructor; he is very kind, and he truly cares about his students. I have had him for 2 lessons now, and both times have been great. He really has helped to give me the confidence I need in order to pass my behind-the-wheel test. I am no longer scared, nor do I feel any kind of anxiety while driving. Thank you, Russell C, for your help so that I can be the best driver I can be.

27 July 2026
Unprompted review
Coastline Academy logo

Reply from Coastline Academy

Thank you for sharing such a thoughtful review! We're thrilled to hear Russell C. has helped you build confidence and feel more comfortable behind the wheel. His patience and dedication make a lasting impact on his students, and we'll be sure to share your kind words with him. Best of luck on your behind-the-wheel test!

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