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Coco Candle Co. Reviews 

368
•
TrustScore 5 out of 5

4.8

Candle shop
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Review summary

Created with AI, based on recent reviews

Evaluating 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful wax melts, mentioning their delightful fragrances, consistently excellent product quality, and exceptionally quick delivery service. Many loyal buyers also deeply appreciate the beautiful packaging and the thoughtful personal touches like handwritten notes included in their parcels. A few other people also felt that the fragrances offered a subtle and gentle experience rather than an overpowering scent, making them ideal for daily use. Consumers noted that these lovely aromas strike a pleasant balance, maintaining a fresh and welcoming atmosphere throughout the home without causing any discomfort.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the stunning fragrances and... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the stunning fragrances... See more

Order

Reviewers mention positive feedback about order, consistently highlighting the easy purchasing process and... See more

Delivery service

Clients share positive opinions on delivery service, expressing strong satisfaction with the prompt shipping... See more

Service

Customers had great satisfaction with the service, highlighting that orders arrive efficiently and on time.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been buying from Coco Candle Co. since around 2020 and have always loved their scents. The products have always been high quality and reasonably priced. When I heard the business was closing, I w... See more

Company replied

Rated 5 out of 5 stars

I have been extremely impressed by this company’s customer service and response time. Sophie could not have been more helpful and prompt when I sent her an email; the personal touch was much apprec... See more

Company replied

Rated 5 out of 5 stars

In love with coco candles.. the Christmas scents were lovely and smell amazing.. delivery was just a couple of days after placing my order .. even though the Christmas period.. definitely recommend th... See more

Company replied

Rated 5 out of 5 stars

This is the second time I’ve ordered from Coco love the wax melts lovely strong smell that actually lasts really quick delivery too , this is my new fave candle company

Company details

  1. #38 of 95 best companies in Candle shop

Written by the company

We offer luxury soy wax melts at an affordable price. Hand poured & highly scented our range of over 70 super strong wax melts are guaranteed to fill your home with fragrance. We also have beautiful wax melters to use with wax melts.

Contact info

4.8

Excellent

TrustScore 5 out of 5

368 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(368)

117 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Smells devine

Great deal, buy 4 get one free. They all smell so lovely, I chose the fragrances that I know, and they are so gorgeous, can’t wait to use all of them.

6 May 2024
Rated 5 out of 5 stars

It makes Sense 😁

The melts arrived quickly.
Only burned two at first to see if they were as good as they said.
Two was all I needed as the smell was so good it filled down stairs and up with my favourite sent Coco Mademoiselle.
The smell lasted through out.
My only wish is to be able to order candles as good as the melts.

28 April 2024
Rated 5 out of 5 stars

Always the best!

Always the best wax melts. Amazing scent that fills a room and lingers for days after. I’ve repurchased many times and intend to continue doing so!

9 December 2023

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