I’ve been buying from Coco Candle Co. since around 2020 and have always loved their scents. The products have always been high quality and reasonably priced. When I heard the business was closing, I w... See more
Company replied
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Review summary
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I have been extremely impressed by this company’s customer service and response time. Sophie could not have been more helpful and prompt when I sent her an email; the personal touch was much apprec... See more
Company replied
In love with coco candles.. the Christmas scents were lovely and smell amazing.. delivery was just a couple of days after placing my order .. even though the Christmas period.. definitely recommend th... See more
Company replied
This is the second time I’ve ordered from Coco love the wax melts lovely strong smell that actually lasts really quick delivery too , this is my new fave candle company
Company details
- #38 of 95 best companies in Candle shop
Written by the company
We offer luxury soy wax melts at an affordable price. Hand poured & highly scented our range of over 70 super strong wax melts are guaranteed to fill your home with fragrance. We also have beautiful wax melters to use with wax melts.
Contact info
19 Low Fell Close, BD22 6ER, Keighley, United Kingdom
- sales@cococandle.co.uk
- cococandle.co.uk
4.8
Excellent
368 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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The experience was good
The experience was good, fast delivery but can’t say much on the melts as they were got as a Xmas present
1 November 2024
Coco mademoiselle is best
Loving the smell of all the waxes but my favourite is coco mademoiselle. Ordering again soon.
27 October 2024
Fav smell ever …
Brilliant customer serviceccame when they said they would and They smell absolutely amazing just as advertised
3 November 2024
Lovely smell lasts a long time 👍
25 September 2024
Smells lovely not as strong as I'd…
Smells lovely not as strong as I'd hoped but still lovely
31 October 2024
Wax melts are amazing,strong smells and…
Wax melts are amazing,strong smells and don’t take long to come,within a couple of days
31 October 2024
They smell lovely
Good service they arrived in a couple of days and smell delicious love them x
29 October 2024
Heavenly
I have tried so many different wax melts but I can honestly say that these are by far the best every smell is divine and it last I have just received my second order and it won't be my last
28 October 2024
Fabulous
I love my new wax melts , I can smell them all over the house even my husband noticed !! I will have no hesitation recommending to my friends.
Thank you x
27 October 2024
Coco madamoiselle scent does not last…
Coco madamoiselle scent does not last long. If any at all. Disappointing and would not purchase again….
5 October 2024
Unprompted review
Reply from Coco Candle Co.
Hi Vanessa, please send an email to sales@cococandle.co.uk with your order number and we will be happy to help.
Incredible scents
Wow! you really do get what you pay for. Theses cubes of incredible scents are the best we have ever had
29 September 2024
Disappointed very little fragrance
I was very disappointed there was hardly any fragrance at all from Coco Madamoiselle.🥲
I was influenced to buy because of the very positive feedback from customers.
I contacted the customer service team but got no response.
I had also bought some to put away for my daughters’ Christmas.
Sadly I have to give a poor review.
25 September 2024
Reply from Coco Candle Co.
We are so sorry to hear this! How did you contact us? We may have missed it. Please send us an email to sales@cococandle.co.uk and we will be in touch!
Really fast delivery
Really fast delivery , and the smell of my wax melts are absolutely amazing, you will not be disappointed
25 September 2024
Wax Melts coco
Can't fault the service and the wax melts are excellent, lovely smell and lasts for a while after the candle is out.
Would purchase again
5 September 2024
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