I ordered 3 pieces. The jewelry arrived later than anticipated, so please order in advance. They responded to my inquiries the next day, and were very helpful and courteous. My daughter sent me the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Welcome to Coco Jewelry ❤️ We design and craft jewelry which delivers love, faith and courage. Our pieces act as daily reminders: to honor the love shared between friends and family, to lift the spirit when life feels overwhelming, and to stoke the courage to keep going when challenges arise. We believe in the power of words, as we believe in the great self-healing ability of human beings.
Contact info
United States
- support@cocojewelry.com
- cocojewelry.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 81% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
These rings are amazing!
These rings are amazing!! My daughters love them so much! The quality is terrific and we are over the moon excited about them!! ❤️
I received "2" necklaces
I received "2" necklaces, one is perfect; the other one has scratches on it!
I could not find my package
I could not find my package. The company was very helpful in sending me pictures on where at my house it was dropped off. Fast response. Beautiful product for the price. Will be ordering again
This company went above and beyond to…
This company went above and beyond to help me get rings that were the correct size for my daughters. 10/10
Avoid - awful rip off
did not arrive, impossible to speak to anyone. Lost £50. hope my bank can recover my money

Reply from Cocojewelry
beautiful product and quick shipping
Ordered two bracelets for each of my…
Ordered two bracelets for each of my daughters for Christmas. Made an error when placing the order so I reached out to the company and they were able to correct my error. They arrived quickly and are beautiful.
I would definitely order from this site again. Not only are the products beautiful but their customer service is great.
I had an outstanding experience with…
I had an outstanding experience with this jewelry company! I ran into some issues when the order was placed (mistake on my end) and then after receiving my beautiful jewelry I realized I ordered the wrong size. Customer service made this process incredibly smooth, and so accommodating. The jewelry itself is absolutely beautiful and crafted with solid, high-quality materials. I was genuinely impressed with the attention to detail and the exceptional craftsmanship. I ordered the stacking mother‘s rings, and the mother daughter ring as well. Highly recommend to anyone looking for stunning, durable pieces and excellent customer service!
Received quickly but wrong color stones
My order arrived quickly. However the stone colors are wrong. I ordered July (ruby = red) and September (sapphire = blue). The stone for July is pink.
I've sent two emails to Love Coco Jewelry and have not received a response. Unfortunately, they don't have a customer service number.
What a waste of money!

Reply from Cocojewelry
slow to ship and then disappears
I have been waiting over a month for my order to arrive. I had a tracking number, and once it arrived into my local area it looses where it is, and says it will NOW be late... are you kidding?!?! I am very disappointed, and will not use this company in the future. If the items do not show up, I will report it as fraud, and update here.

Reply from Cocojewelry
Love Coco Jewelry has fantastic…. Customer service
Love Coco Jewelry has fantastic customer service. Sarah, Customer Service Manager, was incredibly attentive, kind and helpful. I’ll most definitely buy from this company in the future due to their excellent customer service skills.
Great customer service
The jewelry is so cute. I bought my mother the mother-daughter ring and myself the self-love ring. I definitely recommend checking the sizing chart before purchasing. I bought a size 5, which ended up being too small. The customer service is great because they replied quickly and offered to send me the correct size!
So beautiful
So beautiful! I play in a golf group with the most
Amazing ladies and I am giving them out to them this morning! They will love them! Thank you 😊
Check out was very simple
Check out was very simple. Unfortunately, the ring can leave a black circle around your finger. Sizing chart seems to be very accurate.
I accidentally ordered wrong color and…
I accidentally ordered wrong color and customer service sent me the right color. Very great to work with them.
Amazing jewelry and customer service!
The absolute best customer service and beautiful unique jewelry! I got my daughter the Daisy Ring because she moved away from home this year and I think about her every single daisy! It’s so special to us. Thank you Coco Jewelry!
Great customer srvice
Immediate, very helpful customer service.
Great shopping experience and I love the bracelet.
Great customer service!!
Great customer service!!! Very prompt and helpful !!!!
I love the bracelet!
I love the bracelet!! It is high quality and it was so nice that I bought additional ones for my sister and bestie! The customer service experience was stellar. I would buy from this company again!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






