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Rated 1 out of 5 stars

This company never answers phone or e mails , I have tried to unsubscribe twice from their mailing list and still I get mails, they don't respond to e mails, they don't answer their phone. Finally I... See more

Rated 1 out of 5 stars

I contacted the bookings email as stated on the website and asked for a lipstick making experience for my hen trip in the summer, I initially got a reply with a quote that didn't match the price li... See more

Rated 5 out of 5 stars

We had the most wonderful time at Code8 in London! Melissa looked after us so beautifully, she took a genuine interest in each of us, made us feel so special, and really went above and beyond to mak... See more

Rated 5 out of 5 stars

Such a unique experience! Mel was simply amazing, attentive and genuinely ensured we were 100% happy. Prosecco served and topped up throughout, such a beautiful vibe and friendly atmosphere. Loved it... See more

Company details

  1. Cosmetics Industry

Written by the company

British born luxury makeup


Contact info

3.4

Average

TrustScore 3.5 out of 5

35 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fun Experiene

So unusal. The experience was great fun.Melissa was so professional as was Juan. Thank you for a fun time. The lipsticks were great.

17 April 2024
Unprompted review
Rated 5 out of 5 stars

Bespoke lipstick making

We booked this for an experience for a weekend away in London. It was fantastic, Juan and Melissa were incredible, great fun and informative. We had a fantastic time and they were incredibly accommodating. My mum, my sisters and I had a great time. I would highly recommend it.

2 March 2024
Unprompted review
Rated 5 out of 5 stars

Bespoke.lipstick experience

Bespoke.lipstick experience with my mum and sisters. Amazing activity would highly recommend. Everything we wanted it to be and more. Juan and Melissa were exceptional. We had the best time. Friendly and fun and we were all delighted with our lipsticks

2 March 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Experience with Eli

I had the pleasure of meeting Eli, who is a true professional,incredibly talented makeup artist and color maestro at the Pop up boutique in Westfield.
Eli helped me create my perfect lipstick shade, something I had been searching for a long time. Additionally, she patiently explained how to achieve my everyday makeup in a simple and easy way. Her expertise is unmatched, and I am beyond satisfied with her services. I will definitely return with some friends for an amazing experience with her 😍

28 October 2023
Unprompted review
Rated 5 out of 5 stars

Bespoke lipstick....amazing experience

My two friends and I had a delightful time having personalized lipstick made. The staff was very knowledgeable and made it such a fun experience. Would highly recommend for anyone looking for a special experience [and the lipstick is great].

23 December 2022
Unprompted review
Rated 1 out of 5 stars

Customer service is appalling

Customer service is appalling - contacted this company via email and voicemail to say i had not received my order!! No reply from them whatsoever - received my order 2 weeks later! No response, no apology, no nothing. Customer service is non existent!

1 December 2022
Unprompted review
Rated 1 out of 5 stars

Terrible customer service…

I have ordered a product from them 2 weeks ago have heard nothing and have not received the product. The payment was made to them. I have emailed them also heard nothing. There customer service is appalling would not order from them again. Code 8 can you please get in touch.

6 December 2021
Unprompted review
Rated 5 out of 5 stars

Amazing products, outstanding service

Apart from the fab products I received, I also had superb customer service. Nothing was too much trouble and they were keen to help. I would definitely recommend and will buy from Code 8 again.

5 August 2021
Unprompted review
Rated 5 out of 5 stars

Excellent products

Excellent products. With different designs, they are easy to apply and last for many hours (I went out for a long run and still had the lipstick when I came back!). The skin balm is soft and dry, so it makes you feel like you have nothing on your skin, and the results are great! Highly recommended!

14 July 2021
Unprompted review
Rated 5 out of 5 stars

In love with the products

I am in love with the bb cream! The colour match is perfect, blends super nicely and it feels light on the skin. And the lipsticks are beautiful. Chameleon and spin city are my favourite ones. They give just the right amount of colour for an everyday look and they are super hydrating as well.
Recommend!

7 July 2021
Unprompted review
Rated 5 out of 5 stars

Excellent makeup products with…

Excellent makeup products with long-lasting power. The formulas are very pigmented but with a natural look... i highly recommend the makeup artists there who are personal, approachable and extremely skilled at makeovers.

6 July 2021
Unprompted review
Rated 3 out of 5 stars

I ordered recently concealers to try…

I ordered recently concealers to try them out becausy of the good reviews. As a product I loved them and i would buy more from them if it weren't for the charges.
DHL delivered the ordered and requested to be paid 20euros on taxes. That brand never said they don't cover taxes any longer due to Brexit nor stated that other charges may occur. The only said for Europe shipping may be delayed due to COVID. With that money I could buy another product!!!!
It is a shame from such a brand when they advertise themselves as high-end to have such poor treatment.

2 March 2021
Unprompted review

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