Coes (www.coes.co.uk) Reviews 

1,648
•
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

It's a yes from me!! It's on Norwich Road, Ipswich, & there's convenient parking around the side to the back of the shop & an entrance there too. The staff are keen & bend over backwards to help... See more

Rated 5 out of 5 stars

I don't often enjoy the shopping experience in real shops. Uninterested staff. Staff with no knowledge about the product I'm interested in. Poor lighting and grubby carpets (that was you WHSmith,... See more

Rated 1 out of 5 stars

Daughters went into buy expensive trainers, staff looked down their nose and decided they were not worth serving. They felt that it was because it was how they were dressed, they had just come from t... See more

Company replied

Rated 1 out of 5 stars

I’ve ordered the same item from this website twice and had problems both times. The first order was cancelled after payment because the item wasn’t actually in stock. On the second attempt, I’ve been... See more

Company details

  1. Men's clothes shop
  2. Activewear shop
  3. Formal menswear shop
  4. Ladies' clothes shop
  5. Outerwear Shop
  6. Shoe shop

Information provided by various external sources

Coes is a UK fashion retailer that offers top brands, styles, footwear and sports clothing in a comprehensive range of size options. Commitment to quality and value, plus our award winning service ensures your shopping experience will be enjoyable.


Contact info

3.9

Great

TrustScore 4 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(1,648)

7 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended

Excellent service. Good communications and regular order updates. Very pleased with item. Highly recommended.

30 September 2020
Unprompted review
Rated 5 out of 5 stars

First-time school uniform purchaser

As first-time school uniform purchasers we managed to get several of the sizes wrong, had to swap numerous items and were mystified by the zips and velcro on some garments. All was handled with great calmess and courtesy by Sian, who sorted out sizing and explained some of the finer points of sportswear. Everything was delivered at great speed, beautifully packed, and so now all I have to do is sew on the name tapes!

24 August 2020
Unprompted review
Rated 5 out of 5 stars

Very helpful for uniform appointment

Very helpful for uniform appointment. Served on time and in a clean environment. Friendly and helpful assistant. The only thing I didn't appreciate is my 5 year old being told off for using the stairs the wrong way of the one way system, when it's not clearly marked. Other than that a great appointment.

20 August 2020
Unprompted review
Rated 2 out of 5 stars

You sent me an incorrect order and have…

You sent me an incorrect order and have poor sizing information meaning sizes are missing - I have to now return the items you got wrong and wait for replacements which I am told will take some time as you only have 2 people working on school uniforms - even though I paid for priority delivery !

16 August 2020
Unprompted review
Coes (www.coes.co.uk) logo

Reply from Coes (www.coes.co.uk)

I am very sorry to hear of the problems you have experienced and I would like to investigate the issues raised as soon as possible.

I would be grateful if you could contact me via email at help@coes.co.uk or alternatively call 01473 298949 after 0800 tomorrow in order for me to take some details.

Kind regards
Alison Miller

Customer Services Manager

Rated 5 out of 5 stars

First class

First class. I rang for Vouchers and received the next day :-)) Perfect !

12 August 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look