CoffeeClick Reviews 

454
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

So easy to order!staff extremely helpful and delivery always prompt even though it’s no longer free!

Rated 5 out of 5 stars

Offer a good selection of coffee at a reasonable price with the convenience of quick delivery. Based in Ireland so good to support a local business also. Also occasionally have special offers and deal... See more

Company replied

Rated 5 out of 5 stars

They offer a wide range of coffees, accessories and pods at reasonable prices. I inadvertently ordered accessories and pods for the wrong machine model. I notified them and they cancelled and processe... See more

Rated 5 out of 5 stars

I absolutely love my mess-free pod coffee, but was feeling the guilt about landfill. I was thrilled to find an online service for Lavazza compostable pods! Now I get my favourite Lavazza coffee, no... See more

Company replied

Company details

  1. Coffee store

Written by the company

Lavazza Coffee Official Distributor in Ireland, largest selection of coffee beans, coffee pods, capsule machine, brewing equipment at great prices, Free nationwide delivery on all orders over 50 euro and EU delivery now available


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

454 reviews

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No recent history of asking for reviews

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4.7

All reviews

(454)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick prompt delivery as always

Quick prompt delivery as always.
Excellent website making purchasing easy.
Delighted to be supporting a company based here in Ireland.

28 July 2023
CoffeeClick logo

Reply from CoffeeClick

Hi Deirdre,

We sincerely appreciate your fantastic 5-star review and your continued support!

Quick and prompt delivery is what we aim for, and it's wonderful to hear that you've consistently experienced this level of service with us. We're also thrilled to know that you find our website user-friendly, making your purchasing process easy and convenient.

Your support means a lot to us, and we're delighted to have your backing as a company based here in Ireland. We take pride in serving our local community and beyond.

We look forward to serving you in the future and appreciate your support!

Warm regards,
CoffeeClick

Rated 5 out of 5 stars

Great coffee

Great coffee, value and service.

3 August 2023
CoffeeClick logo

Reply from CoffeeClick

Hi Aggie,

Thank you for your kind and concise review! We appreciate your positive feedback and are delighted to hear that you've enjoyed our coffee, value, and service.

Your satisfaction is important to us, and we are committed to providing the best coffee experience to our customers. If you have any specific preferences or if there's anything more we can do to make your experience even better, please feel free to let us know.

Thank you for choosing us, and we look forward to serving you again in the future!

Warm regards,
CoffeeClick

Rated 5 out of 5 stars

Quick Delivery!

Great offers. Brilliant selection. Easy ordering. Delivery is always within 48 hours.

29 July 2023
CoffeeClick logo

Reply from CoffeeClick

Hi Kim,

Thank you so much for your fantastic review! We are thrilled to hear that you have had such a positive experience with our service.

Your words about our great offers and brilliant selection bring a smile to our faces. We work hard to provide a wide range of options and exciting deals for our valued customers, and it's incredibly rewarding to know that you appreciate it.

We're equally pleased to hear that you find the ordering process easy. A user-friendly experience is something we prioritize, and your feedback reinforces our commitment to making it as seamless as possible.

Our team is dedicated to ensuring speedy deliveries, and we're delighted that you consistently receive your orders within 48 hours. Your satisfaction is our utmost priority.

Thank you for choosing us, and we look forward to serving you again in the future.

Kind regards,
CoffeeClick

Rated 5 out of 5 stars

Great deals

Got a great deal and very speedy delivery.

28 July 2023
CoffeeClick logo

Reply from CoffeeClick

Hi Breda,

Thank you for taking the time to share your positive experience with us. We're delighted to hear that you not only found a great deal but also received your order so quickly.

At CoffeeClick, we're committed to offering our customers fantastic deals and ensuring swift deliveries. It's wonderful to know that we could meet your expectations in both aspects.

Your satisfaction is important to us, and we appreciate your feedback. If you ever have any questions or need assistance in the future, please feel free to reach out. We're here to assist you with any of your needs.

Thank you for choosing us, and we look forward to serving you again.

Kind regards,
CoffeeClick

Rated 5 out of 5 stars

Personality of staff

I find Alex to be so helpful and courteous to an older lady. When I call, he always makes me feel that my order is important. He is a credit to your company and I wish all companies were like yours in this way. Thank you. Roberta.

27 July 2023
CoffeeClick logo

Reply from CoffeeClick

Dear Valued Customer,

Thank you so much for taking the time to leave us a glowing 5-star review! We truly appreciate your feedback and are delighted to hear about your positive experience with us.

We are thrilled to know that you were pleased with our service. Your kind words and feedback mean a lot to us and serve as a source of motivation for our team.

We will make sure to pass on your comments to Alex, who will undoubtedly be delighted to hear about your satisfaction. We take pride in our team's commitment to providing excellent service, and your acknowledgment of Alex's efforts is greatly appreciated.

Once again, thank you for your wonderful review. We look forward to serving you again in the future, and please don't hesitate to reach out if you have any more feedback or any further needs.

Best regards,
CoffeeClick Team

Rated 5 out of 5 stars

Recently started using coffee click for…

Recently started using coffee click for my coffee orders. I have found them to be great. Very responsive to any issue and resolutions found quickly.

An example of this is, I ordered coffee cups which DID where unable to source (even though they are still listed on their website). Coffee click had them in-stock and delivered to me in 2.5 weeks. There was a damaged saucer in the box (looked like a packing issue from factory. Coffee click sent 2 replacement saucers within 3 days.

I also get discount codes with every delivery which helps reduce the cost per month.

Very happy to recommend Coffee Click.

1 August 2023
Unprompted review
CoffeeClick logo

Reply from CoffeeClick

Hi Derek,

Thank you for your wonderful 5-star review and for sharing your positive experiences with Coffee Click. We are thrilled to have you as a customer, and we appreciate your kind words and support.

It's fantastic to hear that you find us great and responsive to any issues that may arise. Providing excellent customer service and quick resolutions is a top priority for us, and we're pleased to know we've met your expectations in this regard.

We're sorry to hear about the initial challenge you faced with the coffee cups, and we appreciate your patience. Your feedback regarding the saucer issue is also valuable to us, and we're glad we could swiftly address it by sending you the replacement saucers.

We're pleased to know you've been enjoying the discount codes with every delivery, which helps reduce your monthly costs. Saving you money is another way we aim to show our appreciation for your loyalty.

Thank you for recommending Coffee Click. Your support means the world to us, and we look forward to serving you and providing you with the best coffee and service in the future.

If you ever need any further assistance or have more feedback to share, please don't hesitate to reach out.

Best regards,
CoffeeClick

Rated 5 out of 5 stars

Quick

Quick, accurate response to order. Website could make differences between choices more clear.

26 July 2023
CoffeeClick logo

Reply from CoffeeClick

Hi William,

Thank you for your valuable 5-star review and for sharing your feedback with us. We appreciate your support and the opportunity to improve our service.

We're pleased to hear that you found our response to your order quick and accurate. Your satisfaction is important to us, and we're continually working to enhance our website to make the distinctions between choices more evident and user-friendly. Your input helps us in this ongoing effort.

Warm regards,
CoffeeClick

Rated 5 out of 5 stars

speedy delivery

Quick and easy site to order from.

25 July 2023
CoffeeClick logo

Reply from CoffeeClick

Hi Niamh,

Thank you for taking the time to leave us a fantastic 5-star review! Your feedback means a lot to us, and we truly appreciate your support.

We're thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and we're committed to maintaining the highest standards in our service.

Warm regards,
CoffeeClick

Rated 4 out of 5 stars

Delivery charge

The only thing that would stop
Me from reordering is the delivery cost.
Other than that service is very good.

27 June 2023
CoffeeClick logo

Reply from CoffeeClick

Dear Johnny,

Thank you for taking the time to leave a review, and we appreciate your feedback regarding our service.

We're delighted to hear that you've had a positive experience with us, and we're glad to know that you find our service very good. Your satisfaction is essential to us, and we're always striving to improve.

We understand your concern about delivery costs, and we'd like to let you know that we offer free delivery on orders over €75. This can be a great way to save on your future orders and ensure a more cost-effective experience. We hope this will make it even more convenient for you to reorder.

We value your business, and your feedback helps us continually improve our service. If you have any further suggestions or encounter any issues, please feel free to reach out to us. We're here to assist and make your experience even better.

Thank you for choosing us, and we look forward to serving you again in the future.

Best regards,
CoffeeClick

Rated 5 out of 5 stars

Always get my coffee pods from here

Always get my coffee pods from here, delivery is really quick, and rewards for customers. Excellent customer service, much better value for the lavazza pods than buying in-store

30 June 2023
Rated 5 out of 5 stars

Always have product and great service

I've been buying from CoffeeClick for a while now. They always have my coffee products in stock and have swift delivery. Their regular discounts help too! They're expanding their range and I've recently ordered some of their hot chocolate products.

4 June 2023

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