CoinMarketCap.com Reviews 832

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

I lost the money on the On-chain. After I google at the on-chain customer service. I want to file complaint. The company come the phone number and I start talk to the David Part and Harvey Win they sa... See more

Company replied

Rated 1 out of 5 stars

Hey be very careful Dont invest with Mujeeb lijaz owner in coinmarketcap and his ceo number 59 for 4 year riley john This company will only scam you monny and keep have excuses way they not pay its... See more

Company replied

Rated 1 out of 5 stars

there is one guy name SALMAN AZAMI, he has advertisement about the bitcoin, invest little amount and your money will earn 10X. He said my profit is in CoinMarketcap app and i need to pay the transfer... See more

Rated 1 out of 5 stars

If you comment about scam coins for an example MRBOB you will get banned. CMC part of the scheme. "per our Disclaimer, CoinMarketCap does not make recommendations, give financial/investment/tra... See more

Company replied

Company details

  1. Cryptocurrency Service

Written by the company

CoinMarketCap.com is the world's most trusted cryptocurrency data authority. We provide real-time price data and information for tens of thousands of cryptocurrencies and tokens in 30 languages. CoinMarketCap also provides news and educational content in the format that suits you best, including videos and podcasts.


Contact info

You should know

1.3

Bad

TrustScore 1.5 out of 5

832 reviews

5-star
4-star
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1-star

Replied to 65% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

CoinMarketCap is King

It's clear from our thorough comparison that CoinMarketCap stands out as the epitome of trustworthiness and fairness in the crypto industry. Their well-deserved position as the leader in the field is a testament to their commitment to excellence. The professionalism exhibited by their support team further reinforces their dedication to providing a superior experience for users. Kudos to CoinMarketCap for setting the gold standard in this industry.

14 October 2023
Unprompted review
Rated 5 out of 5 stars

Coinmarket is good app indeed that…

Coinmarket is good app indeed that helps me track my market capitalisation.

15 June 2023
Unprompted review
CoinMarketCap.com logo

Reply from CoinMarketCap.com

Hello, thank you for your valuable feedback. We are happy to hear you are enjoying our site. Feel free to contact us anytime through our request form if you require any assistance: https://coinmarketcap.com/request/ and select 13 - Feature Request - https://support.coinmarketcap.com/hc/en-us/requests/new?ticket_form_id=360000562071. Thank you!

Rated 5 out of 5 stars

A Reliable Crypto Companion!

CoinMarketCap has been my go-to resource for crypto information, especially as a beginner in this exciting world. It's incredibly user-friendly and has made searching for new coins a breeze. The best part? I can effortlessly sync my wallets to my portfolio, saving me time and hassle.

I want to emphasize that CoinMarketCap is not an exchange or wallet, but a trustworthy website solely dedicated to providing accurate crypto data. It's been my trusted companion, helping me make informed decisions and navigate this complex market.

In short, if you're new to crypto or an experienced investor, CoinMarketCap deserves recognition. It's been a reliable guide that simplifies the crypto journey. Highly recommended! 🙏🏽

24 September 2023
Unprompted review
CoinMarketCap.com logo

Reply from CoinMarketCap.com

Thanks for taking the time to rate us. It really helps us to keep going and deliver the best. If you have any feedback or questions about our products and services. You may contact us through our Request form https://coinmarketcap.com/request and select 12 - Feedback/Questions/Complaints - https://support.coinmarketcap.com/hc/en-us/requests/new?ticket_form_id=360000562051. Thank you!

Rated 5 out of 5 stars

Great Tool!

They are so many scam reviews here it's insane! I have been using coinmarketcap for many years! Please remember it's not an Exchange or Wallet! It's just a website that gives you information about Crypto Currencies, that's it!

7 September 2023
Unprompted review
CoinMarketCap.com logo

Reply from CoinMarketCap.com

Thank you for the 5-star review! We are glad to hear you are enjoying our site. If you have any feature request in mind, feel free to contact us anytime through our request form https://coinmarketcap.com/request/ and select 13 - Feature Request - https://support.coinmarketcap.com/hc/en-us/requests/new?ticket_form_id=360000562071. Thank you!

Rated 1 out of 5 stars

Can not delete account so awesome.

12 September 2023
Unprompted review
CoinMarketCap.com logo

Reply from CoinMarketCap.com

Hello, can you please reach out to us so we can better assist you in this matter? You may contact us through our Request form https://coinmarketcap.com/request and select 12 - Feedback/Questions/Complaints - https://support.coinmarketcap.com/hc/en-us/requests/new?ticket_form_id=360000562051.
We would love to know more information to resolve this. Thank you.

Rated 1 out of 5 stars

Do not invest in CoinMarketCap

I started to invest in this platform and I have put in all my money I had, and I told Laura Machado, that I was investing all that I have.
I have cancer and I cannot work. I only have my savings to live.
The complication start, first to increase the investment to generate more money, then I needed to pay the commission. I paid all that Laura asked at this time. But then the complications started, and I needed to pay more $2000 to generate a key to transfer the Bitcoins to my wallet. I explain to Laura Machado that all my money is gone, and I pawn my TV to send the rest of the commission. Until now I received only $10 in my Coinbase wallet, and I didn’t received nothing more, at the moment I only want the money I invested.

11 September 2023
Unprompted review
CoinMarketCap.com logo

Reply from CoinMarketCap.com

Hello, CoinMarketCap is not an exchange or wallet. We do not sell or buy cryptocurrencies. We provide cryptocurrency market cap rankings, charts, and track capitalization of various cryptoassets by listing prices, available supply, trade volume over the last 24 hours, or market capitalizations. Please carefully do your own research (DYOR) and consult your financial advisor before making any investment decision. Thank you

Rated 1 out of 5 stars

Scams ! Don't waste your money and time

The company and their account manager are scams, they tell you to fund your account and comfort you by telling it is the best decision to do and they ask you to purchase signals of 450$ because "the market was really good today and the profits are too high to withdraw without purchasing signals.
I'm french and this person contact me on Instagram. SCAMS !

30 August 2023
Unprompted review
CoinMarketCap.com logo

Reply from CoinMarketCap.com

Hello, CoinMarketCap is not an exchange or wallet. We do not sell or buy cryptocurrencies. We provide cryptocurrency market cap rankings, charts, and track capitalization of various cryptoassets by listing prices, available supply, trade volume over the last 24 hours, or market capitalizations. Please carefully do your own research (DYOR) and consult your financial advisor before making any investment decision. Thank you

Rated 1 out of 5 stars

Coinmarketcap is manipulating people…

Coinmarketcap is manipulating people into using their site more to get rewards, which you cannot redeem.
They have made it impossible to use the rewards as you "need to use the website more" - As daily using it from morning to evening isn't enough...
Ofcourse support simply response with nonsense like "our tech team will look into this". The problem is Reddit had a thread that is flooded with this experience and its an old thread. It seems like this issue have existed since start, meaning they knowingly launced the reward fuction with the evil intention to scam people on their time and effort to collect rewards, only to make them be more active on ther platform, and never allowed them to actually have any use of the reward.
It's a shameful tactic and I hope you get what you deserve... And please, don't come with the nonsense that it's a temporarily bug, a feature to stop bots or anything else. Reality says otherwise.

Edit 17/8:
Got two replies from support now, both of them nonsense replies "that we will look into this".
This is nothing to look into, this is something to ANSWER WHY YOU ARE DOING THIS ON PURPOSE!
Seriously. Can even ONE person from your support answer the simple question:
How can I redeem my rewards?
What part of the site/products do I need to browse more to redeem my rewards?
What exact step or amount of daily activity do you need from me for me to qualify for redeeming my rewards?

Because clearly this is information you are doing your best to hide as it will expose your scamming tactics:
That there is no way to redeem the reward...

11 August 2023
Unprompted review
CoinMarketCap.com logo

Reply from CoinMarketCap.com

Hi Gabriel,

We are sorry to hear that you are experiencing some difficulties redeeming rewards in our Diamond Rewards section. Rest assured that we will do our best to assist you in resolving the issue. To help us better understand the situation, kindly send us an email by using the form below and one of our awesome team will assist you in looking into this:
https://support.coinmarketcap.com/hc/en-us/requests/new?ticket_form_id=360000562051

Thank you for being a valued user of CoinMarketCap!

Rated 5 out of 5 stars

Easy to research everything under one roof!

Ideal for all types (beginner's & experienced) to market research all types; cryptocurrency, news, alerts, markets, exchanges.

Highly recommend CMC for those looking to get involved in crypto!

Excellent platform and user friendly interface!

1 August 2023
Unprompted review
CoinMarketCap.com logo

Reply from CoinMarketCap.com

Hello Zaheer, thank you for your valuable feedback. We are happy to hear you are enjoying our site. We are always introducing new features and improving existing ones. We are sure that your feedback will help us improve it further. Feel free to contact us anytime through our request form https://coinmarketcap.com/request/ and select 13 - Feature Request - https://support.coinmarketcap.com/hc/en-us/requests/new?ticket_form_id=360000562071. We would love to hear more feature requests from you. Thank you!

Rated 1 out of 5 stars

Hello friend coinmarketcap is not good…

Hello friend coinmarketcap is not good platform for investment it’s totally fraud when you start your investment next day they send you a mail congratulations your profit is that take a token and get your money next day same get a token £500, £700 .£300 you purchase but they nothing to pay you. So please be aware from coinmarketcap.
Thanks
Bhupinder Singh

4 August 2023
Unprompted review
CoinMarketCap.com logo

Reply from CoinMarketCap.com

Hello Bhupinder, CoinMarketCap is not an exchange or wallet. We do not sell or buy cryptocurrencies. We provide cryptocurrency market cap rankings, charts, and track capitalization of various cryptoassets by listing prices, available supply, trade volume over the last 24 hours, or market capitalizations. Please carefully do your own research (DYOR) and consult your financial advisor before making any investment decision. Thank you

Rated 1 out of 5 stars

withdrawal request

HI, someone asking me to pay 1500 just to withdrawal, it is how its work?

26 July 2023
Unprompted review
CoinMarketCap.com logo

Reply from CoinMarketCap.com

Hello, CoinMarketCap is not an exchange or wallet. We do not sell or buy cryptocurrencies. We provide cryptocurrency market cap rankings, charts, and track capitalization of various cryptoassets by listing prices, available supply, trade volume over the last 24 hours, or market capitalizations. Thank you

Rated 1 out of 5 stars

Manipulators, scammers.

Bots, scammers and paid fuders can do whatever they want. For the rest of the people CMC is worst than nazis.

1 January 2023
Unprompted review
CoinMarketCap.com logo

Reply from CoinMarketCap.com

Hello, can you please reach out to us so we can better assist you in this matter? You may contact us through our Request form https://coinmarketcap.com/request and select 12 - Feedback/Questions/Complaints - https://support.coinmarketcap.com/hc/en-us/requests/new?ticket_form_id=360000562051. Thank you!
We would love to know more information to resolve this. Thank you.

Rated 1 out of 5 stars

Kaspa & other coins ranking manipulation

Since Binance bought this data tracking website, various manipulations in rankings could be seen. Coins are being pushed down even if their market cap should be in the top #100, as if there is some kind of barrier around spot #200, no matter the actual market cap of a project its being pushed down until its listed on binance. Some coins have marketcap of 1 billion, but somehow 100 mill coin is 100 spots above it!
Most recen't manipulation could be seen with POW fairly launched coin Kaspa

20 July 2023
Unprompted review
CoinMarketCap.com logo

Reply from CoinMarketCap.com

Hi there, while we were acquired by Binance, we have a firm agreement with them that we will remain independent from them. They will not interfere or influence our methodology, ranking algorithms, and listing processes. Please check out our Disclosure policy about the acquisition: https://coinmarketcap.com/about/ Thanks!

Rated 1 out of 5 stars

They covering scams by deleting all…

They covering scams by deleting all bearish comments if you paid them. If you point at scam with legit info they delete your comment. CmC is most dirty scammers in crypto, listing 99% scams just to make money from them. If you write pump this, it gonna make 1000x they not delete your comments, but whn you write " Look at biggest whale who own 32% of all coins " they delete your comment. Also if you wire message to someone message and told them he is just paid actor who cover scam they delete your message too, even when the coin is -97% ... if you have money you can made big scam with CMC help. Shame on you for deleting comment that unhide scams !!! Look at others reviews, they write same thing like me and CmC just auto answer with nonsence answer, they know they are scamers.

19 July 2023
Unprompted review
CoinMarketCap.com logo

Reply from CoinMarketCap.com

Hello, per our Disclaimer, CoinMarketCap does not make recommendations, give financial/investment/trading advice, support any project/exchange in particular, or provide any other sort of advice. We are not an exchange or a wallet site. Please carefully do your own research (DYOR) and consult your financial advisor before making any investment decision. Thank you

Rated 1 out of 5 stars

SCAM

Lady rang me from the company. When I looked them up i said you have bad reviews. She said there's another company with the same name. I said that's strange. She said many companies have that issue. I said name one..she said I cant. I said this is a scam..she went on to argue with me and was really rude when I questioned her agenda. Please don't fall for their scam.

17 April 2023
Unprompted review
CoinMarketCap.com logo

Reply from CoinMarketCap.com

Hello, CoinMarketCap is not an exchange or wallet. We do not sell or buy cryptocurrencies. We provide cryptocurrency market cap rankings, charts, and track capitalization of various cryptoassets by listing prices, available supply, trade volume over the last 24 hours, or market capitalizations. Please carefully do your own research (DYOR) and consult your financial advisor before making any investment decision. Thank you

Rated 1 out of 5 stars

Coin Market Cap scam

I had a call today from some guy claiming to be from Coin market.com he said i had purchased bitcoin a while back and i have in the past but he wanted me to download something to my computer to which i refused. instead i asked for the URL which he told me i logged into coin market .com he told me my email and password for it when i logged in h=it showed i had made 27K plus from the bitcoins i purchased but show the account as frozen he said it was because i hadnt used it in nearly 12 months he said he could unlock it if i paid 10% of the amount in the account so that would be 2700 i refused to pay he got really nasty and started saying well if you dont want your money then you will lose it i told him take the money out of the profits to which he said he couldnt i would have to pay him the 2700 1st so i told him i wouldnt pay and he said well get off the phone then and stop wasting his time and mine he obvs forgot he rang me and if the money is legitimate i shouldnt have to pay 2700 to unlock my account to withdraw the money

3 July 2023
Unprompted review
CoinMarketCap.com logo

Reply from CoinMarketCap.com

Hello, CoinMarketCap is not an exchange or wallet. We do not sell or buy cryptocurrencies. We provide cryptocurrency market cap rankings, charts, and track capitalization of various cryptoassets by listing prices, available supply, trade volume over the last 24 hours, or market capitalizations. Please carefully do your own research (DYOR) and consult your financial advisor before making any investment decision. Thank you

Rated 1 out of 5 stars

Please stay away from this platform

Please stay away from this platform. They have a program to claim diamonds every day, but funny is if you are a regular customer they will limit your account if you join the program.

After participating and collecting diamonds for 2 years, they said I was a bot and locked all my diamonds, even though I was just collecting and not thinking about using them. I have responded many times but after recovering my account for a few days they continue to impose restrictions on my account.

I am very disappointed, with only collectible diamonds, instead of giving more to loyal customers, they play tricks to impose restrictions on customers' use..

For such a disrespectful, cunning, selfish and petty platform, we should not trust and use them, we still have more choices.

24 June 2023
Unprompted review
CoinMarketCap.com logo

Reply from CoinMarketCap.com

Hello, can you please reach out to us so we can better assist you in this matter? You may contact us through our Request form https://coinmarketcap.com/request and select 12 - Feedback/Questions/Complaints - https://support.coinmarketcap.com/hc/en-us/requests/new?ticket_form_id=360000562051. Thank you!
We would love to know more information to resolve this. Thank you.

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