I lost the money on the On-chain. After I google at the on-chain customer service. I want to file complaint. The company come the phone number and I start talk to the David Part and Harvey Win they sa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Hey be very careful Dont invest with Mujeeb lijaz owner in coinmarketcap and his ceo number 59 for 4 year riley john This company will only scam you monny and keep have excuses way they not pay its... See more
Company replied
there is one guy name SALMAN AZAMI, he has advertisement about the bitcoin, invest little amount and your money will earn 10X. He said my profit is in CoinMarketcap app and i need to pay the transfer... See more
If you comment about scam coins for an example MRBOB you will get banned. CMC part of the scheme. "per our Disclaimer, CoinMarketCap does not make recommendations, give financial/investment/tra... See more
Company replied
Company details
Written by the company
CoinMarketCap.com is the world's most trusted cryptocurrency data authority. We provide real-time price data and information for tens of thousands of cryptocurrencies and tokens in 30 languages. CoinMarketCap also provides news and educational content in the format that suits you best, including videos and podcasts.
Contact info
Singapore
- coinmarketcap.com
You should know
1.3
Bad
832 reviews
Replied to 65% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
If you comment about scam coins for an…
If you comment about scam coins for an example MRBOB you will get banned. CMC part of the scheme.
"per our Disclaimer, CoinMarketCap does not make recommendations, give financial/investment/trading advice, support any project/exchange in particular, or provide any other sort of advice."
Really? How about all those sccam coins listed on CMC and all the bots commenting them bullish. What about if real person tryin to reveal their scam buy got banned from CMC. What you said on your reply utter rubbish! Look at your score on here lolz
Have a bad days!!
23 June 2023
Unprompted review
Reply from CoinMarketCap.com
Hello, per our Disclaimer, CoinMarketCap does not make recommendations, give financial/investment/trading advice, support any project/exchange in particular, or provide any other sort of advice. Please carefully do your own research (DYOR) and consult your financial advisor before making any investment decision. Thank you
Been using it for more than 2 years
Been using it for more than 2 years, saving diamond every day, they blocked me over 3 times for claiming the diamond, contacted support, they unblocked it each time.
Last time they unblocked my account was 5 days ago, you know what, they block me again for no reason. All I did is login and claim.
I am done with this site, you lost a loyal visitor. Waste of my time!
**Your reply is useless, I did create ticket to contact you to unblock, you did unblock, then after few days, you block it again, stop wasting my time. Look at your review. Everyone give you 1 star!
23 June 2023
Unprompted review
Reply from CoinMarketCap.com
Hi Alex,
We are really sorry if things didn't go as smoothly as expected. In order for us to assist you in resolving this, kindly reach out to our team for prompt assistance using this form:
https://support.coinmarketcap.com/hc/en-us/requests/new?ticket_form_id=13939572643739
We highly appreciate your cooperation and understanding.
Reply from CoinMarketCap.com
Hello, Thank you for the 5 stars. As a reminder, CoinMarketCap is not an exchange or wallet. We do not sell or buy cryptocurrencies. We provide cryptocurrency market cap rankings, charts, and track capitalization of various cryptoassets by listing prices, available supply, trade volume over the last 24 hours, or market capitalizations. Please carefully do your own research (DYOR) and consult your financial advisor before making any investment decision. Thank you
I've been trying to reach Jim Clark who…
I've been trying to reach Jim Clark who I was dealing with. He won't answer any of my calls or messages
14 June 2023
Unprompted review
Reply from CoinMarketCap.com
Hello, CoinMarketCap is not an exchange or wallet. We do not sell or buy cryptocurrencies. We provide cryptocurrency market cap rankings, charts, and track capitalization of various cryptoassets by listing prices, available supply, trade volume over the last 24 hours, or market capitalizations. Please carefully do your own research (DYOR) and consult your financial advisor before making any investment decision. Thank you
They don’t rank by market cap as the…
They don’t rank by market cap as the name would suggest. Binance own cmc and are incentivised to list coins based on what they list on their exchange. Coins such as Hex are manually held on the 3rd page and rank will not move regardless of the market cap. Disappointing and I don’t use the site due to this.
6 June 2023
Unprompted review
Reply from CoinMarketCap.com
Hi there, while we were acquired by Binance, we have a firm agreement with them that we will remain independent from them. They will not interfere or influence our methodology, ranking algorithms, and listing processes. Please check out our Disclosure policy about the acquisition: https://coinmarketcap.com/about/. Cryptoasset rank is determined by market cap and factors highlighted in our Ranking methodology: https://support.coinmarketcap.com/hc/en-us/articles/360043836851-Ranking-Cryptoasset-Exchange-. Thank you for understanding
Very manipulative statistics
Very manipulative statistics, specially regarding such projects like HEX, PulseChain or PulseX giving wrong numbers and ranks. I think because projects have to pay for better rankings. It belongs to Binance which also like to manipulating with Volume of Binance Smart Chain to look better than PulseChain. It's pathetic!
6 June 2023
Unprompted review
Reply from CoinMarketCap.com
Hello, per our Disclaimer, CoinMarketCap does not make recommendations, give financial/investment/trading advice, support any project/exchange in particular, or provide any other sort of advice. Kindly note that CoinMarketCap does not accept payment for listing coins/tokens and exchanges.Our listings are FREE! Lastly regarding Binance, while we were acquired by Binance, we have a firm agreement with them that we will remain independent from them. They will not interfere or influence our methodology, ranking algorithms, and listing processes. Please check out our Disclosure policy about the acquisition: https://coinmarketcap.com/about/. Please carefully do your own research (DYOR) and consult your financial advisor before making any investment decision. Thank you
Reply from CoinMarketCap.com
Hi there, while we were acquired by Binance, we have a firm agreement with them that we will remain independent from them. They will not interfere with or influence our methodology, ranking algorithms, and listing processes. Please check out our Disclosure policy about the acquisition: https://coinmarketcap.com/about/. Thanks!
Gate keeps tokens for personal benefits…
Gate keeps tokens for personal benefits while promoting scams on the front page that hurts users every day
3 June 2023
Unprompted review
Reply from CoinMarketCap.com
Hello, per our Disclaimer, CoinMarketCap does not make recommendations, give financial/investment/trading advice, support any project/exchange in particular, or provide any other sort of advice. We are not an exchange or a wallet site. Please carefully do your own research (DYOR) and consult your financial advisor before making any investment decision. Thank you
Garbage coin ranking site
Garbage coin ranking site. They lie and manipulate data.
They promote scams and rug pulls and gatekeep legitimate projects and communities.
Part of "Big Crypto".
Avoid.
3 June 2023
Unprompted review
Reply from CoinMarketCap.com
Hello, per our Disclaimer, CoinMarketCap does not make recommendations, give financial/investment/trading advice, support any project/exchange in particular, or provide any other sort of advice. We are not an exchange or a wallet site. Please carefully do your own research (DYOR) and consult your financial advisor before making any investment decision. Thank you
I never understand these negative…
I never understand these negative reviews, the coinmarketcap just gives you information and news about the coins - tokens and exchanges, someone said my balance is zero! another person said I don't have access to my wallet, but these are not totally about the coinmarketcap, it's just a platform that gives you the details and information about the market.
2 June 2023
Unprompted review
Reply from CoinMarketCap.com
Thanks for taking the time to rate us. It really helps us to keep going and deliver the best. If you have any other feedback or questions about our products and services. You may contact us through our Request form https://coinmarketcap.com/request and select 12 - Feedback/Questions/Complaints - https://support.coinmarketcap.com/hc/en-us/requests/new?ticket_form_id=360000562051. Thank you!
It's the worst Crypto ranking site in…
It's the worst Crypto ranking site in the world. Look at page 3 starting from rank 201. You'll see great Crypto that should rank top 10 based on Marketcap.
Coinmarketcap manipulates the truth and shills crappy Crypto. Because they get paid for it?
2 June 2023
Unprompted review
Reply from CoinMarketCap.com
Hi Reinier, Maximum rank eligibility of a project will fall under one of three categories: Top 200, Top 201 and beyond, and Unranked. Cryptoasset rank (default view on the homepage) is determined by market cap and factors mentioned in our Ranking methodology: https://support.coinmarketcap.com/hc/en-us/articles/360043836851-Ranking-Cryptoasset-Exchange-
We would like to encourage you to use the form below and one of our awesome team will assist you with any feedback/questions you may have:
https://coinmarketcap.com/request/ and select “12 - Feedback/Questions/Complaints.” Thanks!
Coinmarketcap is a bunch of scamers and…
Coinmarketcap is a bunch of scamers and liers.
They lie about the uselss cojn market cap. Thry pump their own coins (BNB). Coinmarketcao is OWNED BY BINANCE!! Thats how they scam people pumping and dumping crap that they receive money for.
Use coinpaprika instead.
2 June 2023
Unprompted review
Reply from CoinMarketCap.com
Hi Flavio, while we were acquired by Binance, we have a firm agreement with them that we will remain independent from them. They will not interfere with or influence our methodology, ranking algorithms, and listing processes. Please check out our Disclosure policy about the acquisition: https://coinmarketcap.com/about/. if you have proof that a coin or token is acting dishonestly, please share it so our team can investigate. You can submit it to our form found at https://coinmarketcap.com/request/ and select “12 - Feedback/Questions/Complaints.” Thanks!
Insulting Women in crypto space
Insulting Women in crypto space
Twitter user that works for CMC and Binance @IvanCryptoSlav insults all women in Crypto @ 8:36 AM · Jun 2, 2023
"Crypto females are haram, we all know that"
2 June 2023
Unprompted review
Reply from CoinMarketCap.com
Hello, CoinMarketCap is not an exchange or wallet. We do not sell or buy cryptocurrencies. We provide cryptocurrency market cap rankings, charts, and track capitalization of various cryptoassets by listing prices, available supply, trade volume over the last 24 hours, or market capitalizations. Please carefully do your own research (DYOR) and consult your financial advisor before making any investment decision. Thank you
The worse ranking site in crypto
The worse ranking site in crypto. Just lies and manipulation. Ranks hex and pls incorrectly below where they belong.
31 May 2023
Unprompted review
Reply from CoinMarketCap.com
Hi! For an explanation of our ranking system, we've outlined this in our methodology here: https://support.coinmarketcap.com/hc/en-us/articles/360043836851-Ranking-Cryptoasset-Exchange- I hope that helps! Let us know if you have any further questions :)
Terrible inaccurate information and…
Terrible inaccurate information and rankings. Articles are complete mess and are usually wildly inaccurate. Projects and products with 100% flawless operarion will be kept from your sight using this website.
1 June 2023
Unprompted review
Reply from CoinMarketCap.com
Hello, can you please reach out to us so we can better assist you in this matter? You may contact us through our Request form https://coinmarketcap.com/request and select 12 - Feedback/Questions/Complaints - https://support.coinmarketcap.com/hc/en-us/requests/new?ticket_form_id=360000562051. Thank you!
We would love to know more information to resolve this. Thank you.
You guys really need to do something about the scammers and coin shillers in the comment sections
You guys really need to do something about all of the coin shillers in the comments its very aggrivating. People are so rude and curse and belittle other investors. I am thinking of using coingecko instead just so I dont have to deal with peoples rude comments and spammers in the comment sections of CMC.
28 May 2023
Unprompted review
Reply from CoinMarketCap.com
Hello, can you please reach out to us so we can better assist you in this matter? You may contact us through our Request form https://coinmarketcap.com/request and select 12 - Feedback/Questions/Complaints - https://support.coinmarketcap.com/hc/en-us/requests/new?ticket_form_id=360000562051. Thank you!
We would love to know more information to resolve this. Thank you.
Bad.
Bad.
Manipulates the market by censoring tokens.
Does not provide accurate listing.
The worst.
5 May 2023
Unprompted review
Reply from CoinMarketCap.com
Hi there, Cryptoasset rank is determined by market cap and factors highlighted in our Ranking methodology: https://support.coinmarketcap.com/hc/en-us/articles/360043836851-Ranking-Cryptoasset-Exchange-. Thank you for understanding
Doesn't accurately reflect market cap…
Doesn't accurately reflect market cap of a top 70 coin which has been listed on large centralised exchanges for 3 weeks. Do not trust their figures!
5 May 2023
Unprompted review
Reply from CoinMarketCap.com
Hello, we work closely with teams and developers to verify supply details on their respective blockchains. To help us process this request, we kindly ask that you have a member of the official team submit a coin/token/exchange update request here: https://coinmarketcap.com/request. Thank you for your understanding.
Very very bad the customer very slow…
Very very bad the customer very slow response, i am winning defichain learn and earn i am checking on coinmarketcap sites i am winning the quiz but i didnt get the reward, i am asking the customer service to show me what wallet address that i input but they didnt say anything
10 March 2023
Unprompted review
Reply from CoinMarketCap.com
Hello, can you please reach out to us so we can better assist you in this matter? You may contact us through our Request form https://coinmarketcap.com/request and select 12 - Feedback/Questions/Complaints - https://support.coinmarketcap.com/hc/en-us/requests/new?ticket_form_id=360000562051. Thank you!
We would love to know more information to resolve this. Thank you.
Why the ban when bots and other people are being rude
The app is a glitch. The website is even bad.
My review is about the comment sections. Why a ban when you have bots, shillers shitcoin, and bots promoting scams. Also other people are fudding other coins and saying badwords, also being racist, harassing and name calling.
I wrote a comment on ETH saying "wen unstake button" bc most of the fudders or maybe one person is bullish for ETH.
Anywho if your reading this. Please do not support this scammy app or website.
Coinmarketcap use to be good until they added comment section.
If your going to ban real people you should ban bots has well bc its not fair at all.
26 April 2023
Unprompted review
Reply from CoinMarketCap.com
Hello, can you please reach out to us so we can better assist you in this matter? You may contact us through our Request form https://coinmarketcap.com/request. We would love to know more information to resolve this. Thank you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.