first of all, the best price of item, secound easy way to purchase (try to update your website with comparision site by site 4 example 5 items, loved item not appear after hearted, give more time... See more
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See what reviewers are saying
Find all you need on Coin Mining Central Into Solo Coin Mining? Very easy and smooth transaction, very accessible and intuitive web site to navigate and make your purchases. Most important, cust... See more
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Didn't receive full order. Placed an order for two Avalon Miners but only received one... Update: Second miner finally arrived a week later. However splitting up the order did add to more confusion... See more
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After having trouble with them, the problem was resolved within a few days by them. I never received the goods I ordered, but I was refunded in full (I paid in BTC - accordingly, they returned the sam... See more
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Company details
- #137 of 195 best companies in Electronics store
Written by the company
The leading supplier of mining hardware. We sell Asic GPU, Coin, Hash, ASIC Mining hardware, and solutions. Fast Worldwide Delivery.
Contact info
4 Imperial Place, WD6 1JN, Borehamwood, United Kingdom
- info@coinminingcentral.com
- coinminingcentral.com
You should know
4.5
Excellent
605 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Happy so far.
So far happy ordered one Asic. Everything works well. Could reply faster to emails.
14 June 2024
Reply from Coin Mining Central
Hi Sami,
Thank you very much for your placed orders as well as providing us with a service review.
As much as we look forward to receiving objective feedback, (so we can improve our services even more), we were slightly saddened to see that we've lost one star even though all your emails were responded to within a few hours. The only ones that were not, were ones you sent to us outside our official working hours or one which required obtaining an invoice from a shipping partner, which couldn't be done until your order was shipped.
We would therefore like to take this opportunity to advise/remind that our team's working hours are Monday to Friday 9:00 - 17:30 GMT/BST, and that any correspondence received outside of these hours will be dealt with the following working day.
We value our customer relations very highly and we strive to do our utmost best to provide as personal approach to handling each customers queries.
Thank you for your feedback and we look forward to working with you in the near future.
Happy mining!
CMC Team
Some tweaks
The payment options are a bit limited - I am not sure if there is a reason for not having a card payment option, but the international bank transfer takes very long (when it is the only option other than a crypto payment). And in terms of when payment is processed, there isn't an immediate confirmation of that either. I had to reach out to the info team to ask for updates. It would be nice if there were more convenient and timeous updates - especially in a world where scams are so prominent for mining rigs. All that is mostly related the the order process. But I am eagerly awaiting my products' arrival.
1 July 2024
Reply from Coin Mining Central
Dear Brendan,
Thank you very much for leaving us a service review.
Unfortunately, the payment options have been limited to wire transfer and by cryptocurrency to protect the business as well as our loyal and paying customers. Although previously we've offered other payment options, we've reduced this to make sure we limit the number of fraudulent and false orders received and to insure that our loyal and paying customers are guaranteed their orders and stock levels are kept live and correct, rather than large stock being reserved for people who recall or never complete their payments.
With regards to wire transfer, the time it takes for the payment to clear really depends on the executing bank's safeguarding procedures. Some international banks will transfer funds the same day, for other it will unfortunately take up to 5 working days to clear. Unfortunately we have no way of speeding up the customers Bank's transfer.
As much as we appreciate constructive feedback, we would like to ask for a little correction of the review as it is providing false information. All orders are marked 'Paid' (and customer can instantly see this on their account) as soon as we've checked that the payment has been received. As we are dealing with large value transfers, each payment has to be checked, confirmed and marked as 'Paid' manually rather than automatically. This means that it can only be done an accounts team member during standard UK office hours which is Mon-Fri 9:00 - 17:30 GMT.
All our customers are encouraged to keep an eye on their payments as well as tracking details via their accounts.
At any point in time, customer is able log into their account and see if the order has been marked as paid or if the payment is still pending.
I hope the above information assists you in understanding why we chose to manage the business in this more-cautious manner and together with our strong line of well-known crypto industry affiliates, you can rest assured that your order is safe with us.
Thank you for placing an order with us and we look forward to working with you in the near future.
Kind regards,
CMC Team
All they way from Africa
All they way from Africa - Purchasing the iBeLink BM-KS Max from Coin Mining Central was an absolutely fantastic experience, thanks to the outstanding service and the exceptional patience of their staff. From the beginning, Ketija and Bradley were just amazing Customer service agents . They were incredibly patient and helpful!!!
The delivery of the iBeLink BM-KS Max was seamless and flawless. It arrived on time, in perfect condition, showcasing the efficiency and reliability of Coin Mining Central's delivery services. This hassle-free delivery process was a breath of fresh air and a testament to their commitment to customer satisfaction.
What truly set Coin Mining Central apart was their unmistakable customer-first approach. It was evident in every interaction, particularly with Bradley and Ketija, whose patience and dedication were remarkable. They consistently went out of their way to ensure that my needs were met and that I was happy with my purchase.
My experience with Coin Mining Central was nothing short of wonderful. The performance of the iBeLink BM-KS Max has been stellar, exceeding my expectations. For anyone in the market for a miner, I highly recommend Coin Mining Central. Their combination of knowledgeable, patient staff and reliable service makes them a top choice in the cryptocurrency mining industry.
Justin
10 June 2024
Unprompted review
Reply from Coin Mining Central
Hi Justin,
Thank you so much for your lovely and detailed service review! We’re absolutely thrilled to hear about your experience with us at Coin Mining Central. We pride ourselves on putting our customers first, and it’s wonderful to know that Ketija and Bradley’s dedication, patience, and support made such a positive impact on your journey with us.
We’re also delighted that the delivery of your iBeLink BM-KS Max was seamless and met your expectations. It’s great to hear that the miner is performing exceptionally well for you!
Your kind words and recommendation truly means a lot. We look forward to continuing to provide you with top-notch service in the future. If there’s ever anything else we can do for you, please don’t hesitate to reach out.
Happy mining!
Coin Mining Central team
Just started purchasing from Coin…
Just started purchasing from Coin Mining Central not too long ago. Frankly, I'm very impressed with the teams execution of orders, and the communications conducted by customer service to alert the client of order status. Thank you!
5 June 2024
Reply from Coin Mining Central
Hi Rafael,
Thank you very much for taking the time to leave us a service review and trusting Coin Mining Central with your ASIC order. It's always very lovely to hear our dedication to customer service doesn't go unnoticed.
Happy mining!
Kind regards,
Coin Mining Central team
Great Experience
I was a contest winner of a giveaway partnership with Seb Hezlo and Coin Mining Central (CMC) for a Goldshell KA-Box miner. CMC was very proactive with communications ensuring that I knew the expected shipping timeframe and if I needed any assistance in getting set up. International shipping was very fast-- the miner arrived from HK to the east coast of the US in just 4 days from getting the "item shipped" notice and was happily up-and-mining that day. Would happily do business with CMC for any mining products based on this experience.
8 May 2024
Unprompted review
Reply from Coin Mining Central
Hi Rob,
Thank you so much for taking the time to share your fantastic experience with us, and congratulations once again on winning the giveaway with Seb Hezlo and us here at Coin Mining Central! 🎉
We’re thrilled to hear that our proactive communication and fast international shipping made the process smooth for you. It’s great to know that your Goldshell KA-Box miner was up and running so quickly!
We truly appreciate your kind words and would be more than happy to assist with any of your future mining needs. If you ever need anything, don't hesitate to reach out.
Happy mining!
Coin Mining Central team
Great prices
Great prices, fast service plus a free psu was the cherry. Will use again in the future
23 May 2024
Reply from Coin Mining Central
Hi Simmy,
Thank you very much for taking the time to leave us a service review and trusting Coin Mining Central with your ASIC order. We look forward to working with you again in the near future!
Kind regards,
Coin Mining Central team
Few verifications
I believe in this company, though am just new, however i have few questions.
1) Is this company same as coin mining central limited?
2) do you sell bitcoin mining plans?
3) Is withdrawal of mined bitcoins guaranteed after making electricity bill payment?
4) how long is the company intended to exist
24 May 2024
Unprompted review
Reply from Coin Mining Central
Hi,
Thank you very much for the service review. Our support team has contacted you via email to assist you with your questions. We look forward to working with you in the future!
Kind regards,
Coin Mining Central team
I have had a lot of post-purchase…
I have had a lot of post-purchase assistance and I must say that they are really friendly and efficient, I am currently waiting for my first order with them which should be delivered on 05/27, when I will receive the product and in case of problems I will update the review . for now nothing to say excellent service
17 May 2024
Delivered as promised
Delivered as promised. Good communication. Replied very quickly to an email question I had. I will definitely order again in the future.
6 May 2024
Reply from Coin Mining Central
Hi Chris
Thank you for taking the time to leave a review. We put customer service and satisfaction as our top priority.
Thank you for trusting us and we look forward to seeing you on our website soon.
Kind regards,
Coin Mining Central team
Great service
Great service. Fedex use as carrier. Ordered Goldshell AL BOX. Prompt delivery.
14 May 2024
Reply from Coin Mining Central
Hi Simon,
Thank you for taking the time to leave a review. We put customer service and satisfaction as our top priority.
Thank you for trusting us and we look forward to seeing you on our website soon.
Kind regards,
Coin Mining Central team
From my experience
From my experience, all of my interactions and transactions have been great with Coin Mining Central. I have ordered home miners that have all arrived as stated and worked well. I have also registered for a number of their giveaways and was fortunate enough to win 2nd in one of them. They notified me right away and sent the winning prize to me promptly.
16 May 2024
Unprompted review
Reply from Coin Mining Central
Hi Jason,
Thank you for taking the time to leave a review. We put customer service and satisfaction as our top priority.
Thank you for trusting us and we look forward to seeing you on our website soon.
Kind regards,
Coin Mining Central team
I received a brand new miner but it was broken, no help to repair…
I received a brand new miner but it was not working correctly. It stopped mining after some seconds. On regards to CMC I sent it to Kasachstan (nearest support center for EMEA region) in November 2023. Today (May 15th 2024) I received it back without any repairing. Not even the parcel was opened.
I asked CMC several times to help/ support - nothing.
Now I have an expensive piece of metal not working. CMC does not even know about EU regulations in regards of warranty. What a shame. I am with a lawyer now.
Edit May 24th, 2024:
Of course, I did not expect CMC to write anything else than they did. What I am writing is my personal experience with them as a seller and that is based on true facts. It is up to everyone to consider buying there or not.
14 May 2024
Unprompted review
Reply from Coin Mining Central
Dear Armin
We are saddened to see the 1* review and the misinformation you are providing.
Firstly, all units which we provide are brand new in their box from the manufacturer. If for whatever reason your miner may have issues during the warranty period Coin Mining Central offers full manufacturer warranty which covers your miner for 6-12 months from receiving it depending on the manufacturer terms.
We have been in full communication with you throughout and we pride ourselves with the full customer support before and after sale, which you can see from our other trust pilot reviews complimenting our excellent customer service.
With all shipments the person sending a parcel and receiving it (BITMAIN) are the ONLY ones in control of the customs clearance process. As you decided NOT to clear the customs of the parcel with Bitmain’s repair facility, or speak to BITMAIN to help with repair the parcel your parcel never reached Bitmain for repair.
Bitmain offers repair facilities worldwide including Europe, USA, Middle East etc. Bitmain also provide recommended repair facilities based on your location to ensure it arrives with them. Based on the correct shipping facility it should not take more than 7-10days to arrive with Bitmain.
Now that you have received the parcel back after you decided not to clear customs, we have since been in full communication and as courtesy provided you with a shipping label FREE OF CHARGE so that you can ship it to the correct repair facility in Europe, which will be arriving this week.
Coin Mining Central fully comply with all UK regulations and we do not appreciate the defamatory comments and misinformation you are providing here.
We have helped you fully along the way and will continue to do so to ensure you have your miner fully operational as soon as possible.
We hope that you will again reconsider the review that was left.
Kind regards,
Coin Mining Central Team
not professional at all
Hi, I sent a payment and I've been sending messages to customer support for 3 weeks and I haven't heard anything, it's not professional at all, I'm very disappointed.
5 November 2023
Unprompted review
Excelent experience
I first contacted them thinking that my miner would come wthout PSU, they replied in a few minutes and actually they already included one in the price wich came in a second box with the order.
The order came very fast to Portugal, and when i asked them for certificate to present in customs they send me right away.
This is how business grow customers.
Congratulations!
12 April 2024
Unprompted review
Reply from Coin Mining Central
Hi Andre,
Thank you for taking the time to leave a review. We put customer service and satisfaction as our top priority.
We're very glad you hear you're happy with the service received and we look forward to seeing you on our website soon.
Kind regards,
Coin Mining Central team
Fantastic service
Fantastic service - kept informed the entire way, there was clear communication and tracking information provided, so will be using again!
25 April 2024
Reply from Coin Mining Central
Hi Josh,
Thank you for taking the time to leave a review. We put customer service and satisfaction as our top priority.
Thank you for trusting us and we look forward to seeing you on our website soon.
Kind regards,
Coin Mining Central team
-The communication was timely and…
-The communication was timely and professional.
-The product is scheduled to deliver prior to the date
specified.
26 April 2024
Reply from Coin Mining Central
Hi Dustie,
Thank you for taking the time to leave a review. We put customer service and satisfaction as our top priority, so we are always keen to learn of what we have done well and what we might be able to do even better.
Please do not hesitate on sending a quick suggestions email to our Customer services email info@coinminingcentral.com, so we can learn what we might have done better to earn that one extra star to provide a full 5* star service to you next time.
Thank you for trusting us and we look forward to seeing you on our website soon.
Kind regards,
Coin Mining Central team
Reply from Coin Mining Central
Hi Alberto,
Thank you for taking the time to leave a review and trusting us. We look forward to seeing you on our website soon.
Kind regards,
Coin Mining Central team
The team at coin mining central was an…
The team at coin mining central was an absolute beast when it came to helping me make my purchase. It was my first international purchase and they where very patient and understanding when it came to the various payment options that I was trying. The fault was on my side not theirs just to clarify. I am grateful to the team. I would absolutely recommend them to anyone 100%. All my future purchases will be made through them with confidence. Thank you team for all your support.
15 April 2024
Reply from Coin Mining Central
Hi Douglas,
Thank you for taking the time to leave a review. We put customer service and satisfaction as our top priority.
Thank you for trusting us and we look forward to seeing you on our website soon.
Kind regards,
Coin Mining Central team
order is on the way
15 April 2024
Reply from Coin Mining Central
Hi Christopher,
Thank you for your order! We appreciate your business and look forward to working with you in the future.
Happy Mining!
Coin Mining Central team
Coinminingcentral is my go to!
I ordered 2 ks0 pros hours apart but I’m getting them days apart due to Easter observed on a Monday and Good Friday. I love a company that celebrates such amazing holidays. The support has also been super helpful and nice, what a great company to do business with!
31 March 2024
Reply from Coin Mining Central
Hi Brian,
Thank you for taking the time to leave a review. We put customer service and satisfaction as our top priority.
Thank you for trusting us and we look forward to seeing you on our website soon.
Kind regards,
Coin Mining Central team
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