While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

They have a shady business model. First they advertise to give trading bonuses, but once registered you won't find any. Most despicable thing they do is allow any customer to deposit fund and trad... See more

Company replied

Rated 1 out of 5 stars

Sorry to say this company simply steals all your funds from your wallet. There is no such thing as supporting customers with an issue. The telegram blocks you and suddenly 10 customer support agent co... See more

Company replied

Rated 1 out of 5 stars

it's an exchange where nothing works properly, transfers take whole days, and if support answers, they don't do anything about your problem and don't solve anything. I'm here for the last time, I'll n... See more

Rated 1 out of 5 stars

I would advise anyone not to waste their time here, Their support team is just like talking to the man in the moon. It's completely out of this world—unresponsive, if you would say. And I am aware o... See more

Company details

  1. Cryptocurrency Service

Written by the company

Coinsbit is a new trading platform that provides businesses and individual traders with Low commissions, Multi-Support, Strong Security, and Open API.


Contact info

You should know

1.2

Bad

TrustScore 1 out of 5

285 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

273 TRX withdrawal PENDING for more than one week

I want to withdraw 273 TRX from my wallet but the transaction has been PENDING for more than one week now. I contacted support through e-mail but they are answering with generic robot-like responses. That is to say, they seem to can't make even one sentence on their own. They are very terrible. Stay away from them! Whatever happens to my transaction, this will be my final with them. They were featured in the Forbes website...so now you know if you can even trust anything that Forbes media publishes. It's up to you guys! Maybe you shouldn't trust Forbes too! I have all the evidence! This is a genuine review. Stay safe everyone!

10 December 2023
Unprompted review
Rated 1 out of 5 stars

Avoid this exchange if you can!

The absolute slowest platform for withdrawals. Its just terrible plus customer service is horrific. You open a ticket with your question, they respond to you within 24hr however they do not actually answer your question or solve your problem yet they close your ticket so you have to open another ticket and explain everything all over again.

1 December 2023
Unprompted review
Rated 1 out of 5 stars

Not withdraw Wait,Coinbit.io

Hi, they canceled my jacket that I've been waiting for for days, I made my jacket again, it's been 5 days on standby, support says there's a technical problem everywhere, and no one can do my jacket.I want it resolved immediately,my lawyer is waiting for me to start legal proceedings.

27 November 2023
Unprompted review
Rated 1 out of 5 stars

Have been trying to make a withdrawal…

Have been trying to make a withdrawal since Nov 22 but no go. It has been pending for a long time and finally the support released the money back to my account. Now I’ve tried to make a new withdrawal and it’s stuck as pending again. The support reads my messages and change the status to “fixed” but still nothing happens.

Now I’m getting nervous that I won’t get my funds back.

Update Nov 29:
After seven days of worrying I finally got my USDT paid out today. Not impressed with the handling time and the response from the support. The quickest response from support came by email, the tickets on the website were just changed to fixed.

28 November 2023
Unprompted review
Rated 2 out of 5 stars

Stay away from COINSBIT

Try to stay away from COINSBIT. Withdrawal requests takes long time. Right now I have been waiting 5 days. The support is like talking to the man in the moon. I also know alot of friends who have the same problem. They should have minus star. But ok I give them 2. After a while they sorted it out with my frayed nerves....

19 November 2023
Unprompted review
Rated 1 out of 5 stars

it's an exchange where nothing works…

it's an exchange where nothing works properly, transfers take whole days, and if support answers, they don't do anything about your problem and don't solve anything. I'm here for the last time, I'll never trade again on this exchange, I'm leaving here..it's a complete disaster

16 November 2023
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM . You can NOT withdraw your money or tokens.
They will say that they working on the problem.
Its now over 12 days and still nothing.
They keep canceling my withdrawals .
Stay away from COINSBIT.

14 November 2023
Unprompted review
Rated 1 out of 5 stars

SCAMMING LYING THIEVES! PLEASE DO NOT LOSE YOUR MONEY AS I HAVE

As many have said already, this is a complete SCAM! Stay FAR FAR AWAY, I hate thatso many others were SCAMMED as I was, and if I could prevent anybody else from getting SCAMMED, this comment is worth it.

This was my experience: I started out with $15k in my account and ended up with $91k with the "help" of somebody who was in on the SCAM. I tried taking the $91k out but it never went through. When I contacted support, they said I have to pay a "1-time" fee of $18k.
I asked why they would not mention this fee and they told me they use a 3rd party payment institution. So then I asked why there was no mention of this 3rd party fee? They were avoiding the question and nothing they said made any sense. I asked what 3rd party payment institution they use, and they also ignored this question a few times before finally saying its "Ethereum fee".. after thouroughly searching, though there is a fee, I didn't find ANYTHING that shows a fee of 20%. What THIEVES! What LIARS!

21 June 2023
Unprompted review
Rated 1 out of 5 stars

Scammers they help you make some money…

Scammers they help you make some money legitimately to reel you in and than ask you to deposit more and than freeze your account. Its literally one of the worst scams, I hope they bring these people responsible stealing all these peoples money to justice.

24 March 2023
Unprompted review
Rated 1 out of 5 stars

Extremely slow…

Told withdrawals take up to 3 hours. It’s been way past that and still pending. Account is fully verified. I wouldn’t recommend.

Edit.

It’s now been over 24 hours. Still pending….
Stay away from this exchange. It will be nothing short of problems.

18 March 2023
Unprompted review
Rated 5 out of 5 stars

This platform provides services for…

This platform provides services for cryptocurrency trading, storage and exchange. Registration on the platform is quick and easy without entering unnecessary information. Cryptocurrency exchange operations are fast, withdrawals are simple.

31 January 2023
Unprompted review
Coinsbit logo

Reply from Coinsbit

Dear user, thank you for your positive review. We appreciate it. We are always ready to help our community.

Rated 4 out of 5 stars

This exchange can be a bit better

This exchange can be a bit better, just by fixing of problems with fiat withdrawals, other stuff looks really great !

1 February 2023
Unprompted review
Coinsbit logo

Reply from Coinsbit

Dear user, thank you for your recommendation. We will take it into account to improve our service.

Rated 5 out of 5 stars

Great exchange

Great exchange! Everything here is at a high level, good design, fast and responsive support, although in general I had no problems, but I managed to communicate with support about my questions. The guys try and make working with cryptocurrency very simple

3 July 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look