Cointracker Reviews 

1,879
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 323 reviews, reviewers and everyday users overwhelmingly had a great experience with this company. Customers frequently praise the user-friendly platform because it simplifies tracking cryptocurrency portfolios and neatly organizes transaction details across multiple digital exchanges effortlessly. People note that the software saves countless hours of manual effort during tax season by automatically calculating gains and generating reliable reports. However, some people mentioned running into difficulties when attempting to transfer tax information directly into TurboTax or dealing with unexpected syncing issues. Consumers also noted that certain wallet integrations can occasionally stop working properly or fail to align smoothly with specific regional tax filing requirements.

What people talk about most

User experience

Consumers find user experience to be positive, highlighting how easy it is to manage portfolios and keep... See more

Product

People report positive experiences with product, highlighting it as an excellent tool for organizing crypto... See more

Application

Reviewers highlight positive aspects of application, noting that it makes tracking and calculating everything... See more

Service

Users describe positive interactions with service, highlighting great support to manage CSVs, fix errors, and... See more

Website

Customers consistently note ambiguous experiences with website features and support. Reviewers praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Their customer service is great but I had a private wallet and a Samsung I phone and couldn't enter my 12 word passcode because Android I phones won't let you type two seed phrase words per line and t... See more

Company replied

Rated 5 out of 5 stars

Devin made a huge project workable. Customer service was top notch. I had used the full service program and had a lot of tax catching up to do. Devin was alongside 100% of the time to make sure the... See more

Company replied

Rated 5 out of 5 stars

This is a company I highly recommend! After using another company to track transactions and perpetually coming up with the wrong answer, I decided to switch to Coin Tracker. Immediately, the differen... See more

Company replied

Rated 5 out of 5 stars

I have multiple exchanges on Cointacker.io. Coinbase, Uphold, Caleb & Brown & Base. You give them "Read Only" permission to track you digital Assets. When you make a new buy, it automatically is added... See more

Company replied


Company details

  1. Software company
  2. Bookkeeping service
  3. Tax preparation software

Written by the company

Connect your cryptocurrency wallets and exchanges. Get your crypto and bitcoin taxes done in minutes. Supports 500+ integrations, 20,000+ cryptocurrencies, and 50,000+ DeFi smart contracts. CoinTracker is the official crypto tax partner of Coinbase, Uniswap, OpenSea, MetaMask, Solana Foundation, Phantom Wallet, TurboTax, and H&R Block.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

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4.6

All reviews

(1,879)

316 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always up to date info

Always up to date info, and secure.

25 February 2026
Unprompted review
Cointracker logo

Reply from Cointracker

Thanks a bunch for sharing your thoughts about our website. We're always excited to hear from our users and we truly appreciate your support.

Rated 5 out of 5 stars

Insanely easy to use!!!

25 February 2026
Unprompted review
Cointracker logo

Reply from Cointracker

Hi There, 

This is Hany from the CoinTracker support team.

Thank you for sharing your positive experience with CoinTracker, We're thrilled to hear that you are happy with our service.

Let me know if you have further questions.

Rated 5 out of 5 stars

Easy to use

Easy to use. Eliminates the headache on trying to figure it out yourself.

24 February 2026
Unprompted review
Cointracker logo

Reply from Cointracker

Thank you so much, Ken, for taking the time to leave a review. We are absolutely thrilled to hear that you are enjoying using CoinTracker. It means the world to us!

Rated 5 out of 5 stars

Their customer service is great but I…

Their customer service is great but I had a private wallet and a Samsung I phone and couldn't enter my 12 word passcode because Android I phones won't let you type two seed phrase words per line and tab down after that. So I contacted Coinbase customer service and they stole $14,000 from my private wallet. So I don't think I will buy bitcoin again.

22 February 2026
Unprompted review
Cointracker logo

Reply from Cointracker

Yay! We're over the moon to hear that you had a positive experience using CoinTracker! Thank you so much for sharing it with us.

Rated 4 out of 5 stars

SoSo @ this time

19 February 2026
Unprompted review
Cointracker logo

Reply from Cointracker

Yay! We're over the moon. Thanks a bunch for sharing your thoughts about our website. We're always excited to hear from our users and we truly appreciate your support.

Rated 4 out of 5 stars

i received a 1099 da from coinbase

i received a 1099 da from coinbase, but need to have cost bais calculated because coinbase says "unknown"

17 February 2026
Unprompted review
Cointracker logo

Reply from Cointracker

Thanks a bunch for sharing your thoughts about our website. We're always excited to hear from our users and we truly appreciate your support.

About your question, if you received a 1099-DA from Coinbase showing the cost basis as "Unknown," it usually means they didn’t report the cost basis for those transactions on the form. But no worries—CoinTracker can calculate and reconcile your cost basis for you using your full transaction history. This is really important because without a reported cost basis, the IRS assumes it’s zero, which could result in higher taxable gains. CoinTracker gathers data from all your linked exchanges and calculates the cost basis to give you a complete and accurate picture of your crypto taxes.

I hope this clarifies things! If you have any other questions, please don’t hesitate to reach out to the CoinTracker support team—we’re always here and happy to help.

Rated 5 out of 5 stars

It takes the headache out of alot of…

It takes the headache out of alot of working trying to figure out my taxes.

18 February 2026
Unprompted review
Cointracker logo

Reply from Cointracker

Hi There, 

This is Mia from CoinTracker support team.

This makes us so happy because we are on a mission to enable everyone in the world to use crypto with peace of mind! Thanks a ton for taking the time to write this review.

Rated 5 out of 5 stars

Enjoy the ease of tracking investments…

Enjoy the ease of tracking investments and reports they provide.

17 February 2026
Unprompted review
Cointracker logo

Reply from Cointracker

Thanks a bunch for sharing your thoughts about our website. We're always excited to hear from our users and we truly appreciate your support.

Rated 5 out of 5 stars

Easy to follow and use.

13 February 2026
Unprompted review
Cointracker logo

Reply from Cointracker

Thank you so much for taking the time to leave a review. We are absolutely thrilled to hear that you are enjoying using CoinTracker. It means the world to us!

Rated 5 out of 5 stars

It brings a level of order to the chaos…

It brings a level of order to the chaos of crypto

13 February 2026
Unprompted review
Cointracker logo

Reply from Cointracker

Yay! We're over the moon to hear that you had a positive experience using CoinTracker! Thank you so much for sharing it with us.

Rated 5 out of 5 stars

I am learning the platform

I am learning abbout coint tracker tax and comparing it to other tax strategies.

8 February 2026
Unprompted review
Cointracker logo

Reply from Cointracker

Yay! We're over the moon to hear that you had a positive experience using CoinTracker! Thank you so much for sharing it with us.

Rated 5 out of 5 stars

like like like

like like like

10 February 2026
Unprompted review
Cointracker logo

Reply from Cointracker

Thank you for sharing your positive experience with CoinTracker, [Name]. We're thrilled to hear that you are happy with our service.

Rated 5 out of 5 stars

they keep track of everythingtax forms

they keep track of everything

8 February 2026
Unprompted review
Cointracker logo

Reply from Cointracker

Thank you for your review, David. We are happy to hear that you had a positive experience. We will continue working hard to make it even better.

Rated 5 out of 5 stars

service is good

6 February 2026
Unprompted review
Cointracker logo

Reply from Cointracker

hank you so much for writing a review about our product. We're super happy to hear that you like it!

Rated 5 out of 5 stars

Great for tax reporting

5 February 2026
Unprompted review
Cointracker logo

Reply from Cointracker

Hello Kelly, 

This is Joseph from CoinTracker support team.

This makes us so happy. CoinTracker is on a mission to enable everyone in the world to use crypto with peace of mind! 

We're happy we could help you with your crypto taxes. 

Thanks a ton for taking the time to write this review.

Rated 5 out of 5 stars

excellent information

the way my wallet information was broken down to my understanding and allowed me to be able to file my taxes oin my crypto assets

4 February 2026
Unprompted review
Cointracker logo

Reply from Cointracker

Thanks a bunch for sharing your thoughts about our website. We're always excited to hear from our users and we truly appreciate your support.

Rated 2 out of 5 stars

Degrading Service and Bad Support

Cointracker was pretty good when I first started using it, but the capability really went down hill as the various wallets' integration seems to stop working and they don't make any attempt to fix it. Furthermore, the only way to reach support is through a chat window that would now never load. I am seriously examining other sites to do my crypto taxes going forward unless they really get their act together.

3 February 2026
Unprompted review
Rated 4 out of 5 stars

need the info for tax,s

3 February 2026
Unprompted review
Cointracker logo

Reply from Cointracker

Thank you so much for taking the time to leave a review. We are absolutely thrilled to hear that you are enjoying using CoinTracker. It means the world to us!

Rated 4 out of 5 stars

IRS Tax Documentation for Crypto

What made my experience great is the ability to use Cointracker as the one-stop place to gather tax information and documentation to prepare for tax filing with the IRS.

2 February 2026
Unprompted review
Cointracker logo

Reply from Cointracker

Hello There,
It's Nobel from CoinTracker support team,

This makes us so happy because we are on a mission to enable everyone in the world to use crypto with peace of mind,
Thanks a ton for taking the time to write this review.

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