Cointracker Reviews 

1,879
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 323 reviews, reviewers and everyday users overwhelmingly had a great experience with this company. Customers frequently praise the user-friendly platform because it simplifies tracking cryptocurrency portfolios and neatly organizes transaction details across multiple digital exchanges effortlessly. People note that the software saves countless hours of manual effort during tax season by automatically calculating gains and generating reliable reports. However, some people mentioned running into difficulties when attempting to transfer tax information directly into TurboTax or dealing with unexpected syncing issues. Consumers also noted that certain wallet integrations can occasionally stop working properly or fail to align smoothly with specific regional tax filing requirements.

What people talk about most

User experience

Consumers find user experience to be positive, highlighting how easy it is to manage portfolios and keep... See more

Product

People report positive experiences with product, highlighting it as an excellent tool for organizing crypto... See more

Application

Reviewers highlight positive aspects of application, noting that it makes tracking and calculating everything... See more

Service

Users describe positive interactions with service, highlighting great support to manage CSVs, fix errors, and... See more

Website

Customers consistently note ambiguous experiences with website features and support. Reviewers praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Their customer service is great but I had a private wallet and a Samsung I phone and couldn't enter my 12 word passcode because Android I phones won't let you type two seed phrase words per line and t... See more

Company replied

Rated 5 out of 5 stars

Devin made a huge project workable. Customer service was top notch. I had used the full service program and had a lot of tax catching up to do. Devin was alongside 100% of the time to make sure the... See more

Company replied

Rated 5 out of 5 stars

This is a company I highly recommend! After using another company to track transactions and perpetually coming up with the wrong answer, I decided to switch to Coin Tracker. Immediately, the differen... See more

Company replied

Rated 5 out of 5 stars

I have multiple exchanges on Cointacker.io. Coinbase, Uphold, Caleb & Brown & Base. You give them "Read Only" permission to track you digital Assets. When you make a new buy, it automatically is added... See more

Company replied


Company details

  1. Software company
  2. Bookkeeping service
  3. Tax preparation software

Written by the company

Connect your cryptocurrency wallets and exchanges. Get your crypto and bitcoin taxes done in minutes. Supports 500+ integrations, 20,000+ cryptocurrencies, and 50,000+ DeFi smart contracts. CoinTracker is the official crypto tax partner of Coinbase, Uniswap, OpenSea, MetaMask, Solana Foundation, Phantom Wallet, TurboTax, and H&R Block.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

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4.6

All reviews

(1,879)

316 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Been using them for years

Been using them for years. It makes my accountant very happy.

18 August 2026
Cointracker logo

Reply from Cointracker

Thank you for sharing your positive experience with CoinTracker, Spencer. We're thrilled to hear that you are happy with our service.

Rated 5 out of 5 stars

Easy sync and navigation for people…

Easy sync and navigation for people with multiple wallets and exchanges

16 August 2026
Cointracker logo

Reply from Cointracker

Thank you so much for writing a review about our product. We're glad to hear that you like it!

Rated 5 out of 5 stars

simple and good

15 August 2026
Cointracker logo

Reply from Cointracker

Thank you so much for writing a review about our product. We're glad to hear that you like it!

Rated 4 out of 5 stars

like the format

I like the format of the website

12 August 2026
Cointracker logo

Reply from Cointracker

Thank you so much for taking the time to leave a review. We are absolutely thrilled to hear that you are enjoying using CoinTracker. It means the world to us!

Rated 3 out of 5 stars

not easy to sell your coin so you can…

not easy to sell your coin so you can withdraw it

11 August 2026
Cointracker logo

Reply from Cointracker

Ben, I reached out directly to better understand what is going on and see how we can help.  CoinTracker tracks your crypto for portfolio and tax purposes, and never holds your funds, so selling to cash and withdrawing to a bank always happens on the exchange or wallet where your crypto is held.

Rated 5 out of 5 stars

Accuracy

This is a company I highly recommend! After using another company to track transactions and perpetually coming up with the wrong answer, I decided to switch to Coin Tracker. Immediately, the difference was profound, and accuracy was 100%. How can you ask for more than that? When dealing with multiple agencies, as we all know, it's almost impossible to capture everything. Coin Tracker made it easy, and without much effort on my part. Thank you, Coin Tracker!

5 August 2026
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Reply from Cointracker

Thank you for your review. We are happy to hear that you had a positive experience. We will continue working hard to make it even better.

Rated 4 out of 5 stars

Exactly the way I like it

Exactly the way I like it

29 July 2026
Unprompted review
Cointracker logo

Reply from Cointracker

Thank you so much for writing a review about our product. We're super happy to hear that you like it!

Rated 5 out of 5 stars

Easy to use.

27 July 2026
Cointracker logo

Reply from Cointracker

Thank you so much for writing a review about our product. We're super happy to hear that you like it!

Rated 5 out of 5 stars
Cointracker logo

Reply from Cointracker

Yay! We're over the moon to hear that you had a positive experience using CoinTracker! Thank you so much for sharing it with us.

Rated 5 out of 5 stars

The service was the best I have experienced

The service was the best I have experienced by far. Great support to manage CSVs, fix errors, and reconcile accounts was made very simple. My account manager, assisted with my requests and knew exactly what was required fix the mess I had between my accounts. Truly, appreciate his assistance and patience with me as we worked to clean and reconcile all accounts.

14 July 2026
Unprompted review
Cointracker logo

Reply from Cointracker

Ron, this makes us so happy. CoinTracker is on a mission to enable everyone in the world to use crypto with peace of mind! We're happy we could help you with your crypto taxes. Thanks a ton for taking the time to write this review.

Rated 5 out of 5 stars
Cointracker logo

Reply from Cointracker

James, this makes us so happy because we are on a mission to enable everyone in the world to use crypto with peace of mind! Thanks a ton for taking the time to write this review.

Rated 1 out of 5 stars

Refund refused for an unusable tax report

I purchased this service specifically to obtain a tax report for my cryptocurrency transactions. However, the report I received was not suitable for my Italian tax requirements and contained essentially the same transaction information that I could already download for free from my Coinbase account.

I requested a refund, but CoinTracker refused because I had downloaded the report. The problem is that I could only discover that the report was unsuitable after downloading and reviewing it.

I paid for a service that turned out to be unusable for the purpose for which I purchased it, and I find their refund policy extremely unfair and disappointing.

16 July 2026
Unprompted review
Cointracker logo

Reply from Cointracker

Hi Anamaria -- I'll pass along the feedback to our team focused on our international efforts.  We'd love to work directly with you to better understand if we can provide the data you need, if not, we can review if an exception can be granted. We'll reach out directly!

Rated 5 out of 5 stars

Excellent tool to prepare taxes on my…

This is an excellent tool to prepare taxes on your digital assets. The IRS process for taxing individual crypto holdings is simplified greatly by using Cointracker. The software collects data across numerous wallets which is a big advantage. Thanks!

9 July 2026
Cointracker logo

Reply from Cointracker

Kennedy, this makes us so happy because we are on a mission to enable everyone in the world to use crypto with peace of mind! Thanks a ton for taking the time to write this review.

Rated 4 out of 5 stars

CoinTracker is a lot more able to show…

CoinTracker is a lot more able to show defi activity that other software struggles with.

12 July 2026
Cointracker logo

Reply from Cointracker

Thanks a bunch for sharing your thoughts about our website. We're always excited to hear from our users and we truly appreciate your support.

Rated 5 out of 5 stars

Awesome sauce

Awesome sauce

6 July 2026
Cointracker logo

Reply from Cointracker

Thank you for sharing your positive experience with CoinTracker, Justin. We're thrilled to hear that you are happy with our service.

Rated 5 out of 5 stars

Coin tracking summary

A very good place to see your investments with the additional added services that make it a premium service.

5 July 2026
Cointracker logo

Reply from Cointracker

Thank you for sharing your positive experience with CoinTracker, Luis. We're thrilled to hear that you are happy with our service!

Rated 5 out of 5 stars

Generally easy to use.

Generally easy to use.

4 July 2026
Cointracker logo

Reply from Cointracker

Hi There, 

This is Hany from the CoinTracker support team.

Thank you for your positive feedback, and we are very happy that you chose to use our service.

Let me know if you have any further questions.

Rated 5 out of 5 stars

Best Crypto Tracking App

Of the crypto tax tracking apps I have used and am familiar with, it is the easiest to use and the only one that provides for multi-factor authentication login.

4 July 2026
Cointracker logo

Reply from Cointracker

Hi There, 

This is Hany from the CoinTracker support team.

Thank you for your positive feedback. We are very happy that you chose to use our service.

Let me know if you have any further questions.

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