Coinzoom is sending my refund to a closed wise account, despite written proof it is inactive. Support keeps asking wise to recall a transfer that was never sent. I am glad I am always able to access m... See more
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I have had coinzoom for 2 years now. Though I'd like to see more coins to trade (my only complaint) I have had nothing but positive interactions with their customer support team. Fees are r... See more
Company replied
UNBELIEVABLY frustrating. My registration is still pending & in review for about 6 days. The Bot has sent 2 tickets for assistance. No one has contacted or helped me. I have other crypto exchange... See more
Company replied
CoinZoom is withholding my funds. They are forcing a refund to a permanently closed Wise account. Despite providing official written proof from Wise that the account is dead, tier-1 support keeps copy... See more
Company replied
Company details
- Cryptocurrency Service
- also in
- Alternative Financial Services
- Money transfer service
- Non-bank financial service
Written by the company
Start earning crypto cashback rewards, saving on remittance fees, and spending globally—all in one app. Get a crypto debit card for everyday spending and travel, free remittances and a secure digital wallet with low-cost deposits at $1.99. Don’t miss your chance to join the financial revolution!
Contact info
4640 S Holladay Village Plaza Suite #206, 84117, Salt Lake City, United States
- coinzoom.com
You should know
2.5
Poor
66 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 70% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
scam
Ideposited btc in my account. they don't pay back
Cards don't workin. Scam.
6 February 2021
Unprompted review
This app forces you to deposit 20 XRP…
This app forces you to deposit 20 XRP just to use the XRP wallet. I deposited and withdrew XRP and noticed 20 XRP missing. I have been trying to get my Ripple back but the company seems to be stalling. They say the email address I’m using doesn’t have an account. I have sent numerous screenshots of CoinZoom support emails I have received to the same address. It’s only 20XRP! Doesn’t make sense. Plenty of other Apps out there you should go to. This one is questionable.
13 November 2020
Unprompted review
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