I have own 3 pairs of Cole Haan shoes and 1 pair of Cole Haan boots. They look amazing and are so comfortable to wear. The technology used in manufacturing the soles makes them really great to walk... See more
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Cole Haan is a global performance lifestyle brand serving always-connected, active professionals with innovative footwear and lifestyle accessories. With a 90-year heritage, Cole Haan infuses its products with time-honored craftsmanship and modern innovation, making footwear and lifestyle accessories that customers wear from work, to workout, to weekend. Cole Haan’s mission is to inspire customers to live extraordinary lives.
Suite 1, 3rd Floor, 11-12 St James Square, , SW1Y 4LB, London , United Kingdom
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I first saw the Cole Haan collection on line, they are a smart stylish shoe, so well done design team.
My first purchase were saddle Ashland @£180 within 6 rounds of golf the heal stitching has gone and the heal is collapsing. You kindly agree to give me credit note as this shoe is out of stock, and reduced to £145 !
So with credit in hand I offered the Grand pro, these arrived uk 10, they are definitely not a uk 10 and are at 25mm too long. So my overall experience of quality and sizing is a very poor one, I wouldn’t recommend to my many golf friends look to buy new shoes from Cole Haan. Maybe having them made in Vietnam has good profit margins but pls spend on quality control if you want to excel in the large golfing market,
quantity is short lived.
Steven Horne

Reply from Cole Haan UK
I have 16 pairs of Cole Haan shoes; various styles, purchased for different purposes. They are all without a doubt, the most comfortable brand of shoes I’ve ever worn. I’ve recommended them to friends, family and colleagues at work, who have now become loyal customers. I just wish they were stand alone stores in the UK 😊

Reply from Cole Haan UK
Just purchased a pair of blue topspin trainers, they are well made and so comfortable. Just like every other pair of shoes and trainers I’ve bought in the past . Excellent.

Reply from Cole Haan UK
The website is easy to use to order.
The product delivered on time and was exactly as described on the website.
The product is good quality and very comfortable.

Reply from Cole Haan UK
Easy to buy online, fast delivery! The shoes was not the right one for me, but the return process was quite simple as well.
Cole haan shoes are all good quality. The prices could do with a review as they are expensive but you can’t fault the quality.
The delivery was next day, excellent.
Purchased some trainers, excellent product, very good fit and quality.
Had issue with delivery, couriers rubbish, but Cole Haan very good in communication and sorting issue.
I have been looking for a shoe that meets in the middle of formal and casual for my holiday this year and struggled before I found Cole Haan. I love the shoes I have ordered and cannot wait to step out in the Italian sunshine in them. The delivery was quick, the quality looks good but the thing that stands out is the range of shoes they have. My first purchase but definitely wont be my last. Excellent.
Mens GrandPro Luxe Slip-on Stichlite.
I mistakenly thought the shoe would be the same as Quick-on range as in slip on while standing. Unfortunately slip on range have a soft back and you have to assist them on to your foot, disappointed.
Quality and comfort excellent as usual although I will not be buying this range again.
From registering, to ordering, to receiving a great experience, and to top it all, the golf shoes are fantastic quality and so comfortable, they feel like a pair of worn-in slippers, i will be buying more
Great website. Very speedy delivery. Good communications and a great product
Great Quality and customer service. I love these shoes! Comfort is excellent and I will not purchase any different brand again. But I said this when I got my first CH pair 3 years ago and it still looks really good condition.
I recently purchased a pair of shoes, order number UK53137, and overall I am very happy with the product.
The shoes are excellent quality, lightweight, stylish, and very comfortable. Delivery was also very fast, so both the product and shipping experience deserve 5 stars.
The only issue I noticed is that the leather creates some friction when walking, causing an unpleasant squeaking noise, almost like a stuck door. I contacted customer support via chat at around 4:30 pm to ask what I could do to stop the noise. They informed me that support was available only until 5:00 pm, but even after waiting until 5:10 pm, I did not receive a clear answer or solution.
So, in terms of the shoes themselves, I would give 5 stars. Delivery was also 5 stars. However, the chat support experience could definitely be improved, especially when a customer contacts support before closing time and still does not receive proper assistance.
Great product, great look…. This coupled with immense customer service.. Has made Cole Haan my go to place for footwear.
Talk about quick! I ordered my latest pair Thursday evening and they were with me before lunch on Friday. Clearly, it's very easy to use the site and there were no hitches,,,as usual.
Another brilliant pair of shoes, this time slip-ons with visible laces - bangin'!
Great website ordered with ease, quick delivery great product and very comfortable, would recommend.
Great looking shoes - arrived really quickly. - had some great comments. - will order another pair soon

Reply from Cole Haan UK
Great quality, exactly as described and super comfortable. First time purchase and very happy.
Delivery was super quick and efficient and most importantly, the sizing is very accurate.

Reply from Cole Haan UK
Totally awesome. Sent a stock enquiry email. It got replied the next day, with clear info, showing the person who replied actually read my original message and didn't just send a copy and paste response (something that happens way too much these days). Shoutout to Bobby for having his head on his shoulders.
Based on that interaction I went ahead and ordered a couple of pairs of shoes.
Order was shipped out next day.
Order was received the day after that.
Overall very happy with service, communication and the actual shoes themselves. Shame more companies can't be run as well as this.

Reply from Cole Haan UK
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